CSS Holdings
Basic Information
- Stock Code
- 2304
- Industry
- Services
- Category Detail
- Bento & Delivery Services
- Prefecture
- Tokyo
- Establishment Year
- December 1984
- Listing Year
- June 2002
- Official Website
- https://www.css-holdings.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Asmo, Primex, Encourage, Systems D
Overview
CSS Holdings is a pure holding company founded in 1984 and a leading company providing nationwide services in the kitchen, cleaning, and hygiene management sectors centered on hotels and restaurants.
Current Situation
CSS Holdings recorded consolidated net sales of approximately ¥14.8 billion, operating profit of approximately ¥270 million, and net profit of approximately ¥230 million for the fiscal year ended September 2023, maintaining a stable business foundation. Its core steward business focuses on kitchen cleaning management for hotels and theme parks, expanding nationwide in collaboration with group subsidiaries to provide multifaceted services. In the food service business, it expands its customer base through school meal services and breakfast restaurant operations, while also engaging in audio equipment sales and system design in the space production business. In recent years, it has focused on improving environmental hygiene management technologies and strengthening infection control measures, promoting enhancements to its quality assurance system. It is advancing hygiene management with sustainability in mind and group-wide operational efficiency improvements, while actively engaging in community-based social contribution activities. Moving forward, it aims to expand its customer base by responding to increasing demand in urban areas centered on Tokyo and strengthening regional expansion including the Osaka branch. By integrating diverse service segments, it plans to enhance competitiveness as a comprehensive environmental hygiene solution provider and achieve sustainable growth.
Trivia
Interesting Facts
- The group employs over 5,700 people, boasting one of the largest scales in the industry.
- Head office is located in Nihonbashi Kohtemma-cho, Chuo-ku, Tokyo, in a historic office district.
- Japan Master Trust Bank holds multiple major shareholder positions.
- Founder Takashi Noguchi is a respected figure in the industry.
- Transition to holding company structure to promote group diversification.
- Possesses a nationwide network specialized in kitchen management for hotels and theme parks.
- Diversified management including subsidiaries handling audio equipment sales.
- Expanded hygiene management service demand even during infectious disease outbreaks.
- Expanding Kansai market through regional deployment including Osaka branch.
- CSS Business Support, a group company, deploys management efficiency support.
- Also handles hygiene management consulting services with high expertise.
- Addresses labor securing issues through cleaning robot implementation support.
- One of the few specialized company groups contributing to hygiene standard improvements in the hotel industry.
- Strength in nutrition management for nursing facilities in cafeteria services.
- Long track record as audio equipment import agent.
Hidden Connections
- Japan Master Trust Bank's retail trust account includes influential family-held shares as a major shareholder.
- Close collaboration system among group companies differentiates it from competitors.
- Established outsourcing know-how is leveraged for strengthening regionally rooted services.
- Infection control enhancements represent proactive business deployment ahead of peers.
- Subsidiary Audio Special Equipment is an import agent for renowned audio brands in Japan.
- Founder's family serves as multiple major shareholders, supporting management stability.
- Multiple group companies have head offices in Chuo-ku, Tokyo, enabling close management collaboration.
- Regional bases include sales offices in Osaka, Nagoya, Fukuoka, Sendai, etc.
Future Outlook
Growth Drivers
- Increasing hygiene management needs in hotel and lodging industry
- Expansion of hygiene service demand through infection control enhancements
- Business expansion in regional cities and customer base strengthening
- Service efficiency and value addition through IT technology utilization
- Increasing demand for staff education services amid work style reforms
- Rising demand for environmentally considerate services
- Growth in nursing care meals and cafeteria services対応 to aging society
- Expansion of audio and space staging services in commercial facilities
Strategic Goals
- Achieve consolidated net sales of ¥20 billion
- Establish top-class industry position in major service fields
- Achieve 30% reduction in group-wide environmental impact
- 30% business efficiency improvement through IT and automation introduction
- Strengthen service bases in major cities nationwide
- Establish leadership in infection control business
- Expand and activate regional social contribution programs
- Strengthen talent securing and development through improved employee satisfaction
- Aggressive development and deployment of new business fields
- Improve profitability through maximization of group synergies
Business Segments
Hotel Kitchen-Related Services
- Overview
- Specialized outsourced services and support for kitchens and hygiene in hotels and lodging facilities.
- Competitiveness
- Stable supply backed by long track record and nationwide network
- Customers
-
- Major domestic hotel chains
- Resort hotels
- Business hotels
- Theme park operators
- Travel agencies
- Food and beverage operators
- Hotel management companies
- Lodging facility operators
- Tourism-related companies
- Restaurant chains
- Products
-
- Kitchen cleaning management service
- Hygiene management consulting
- Kitchen equipment maintenance
- Infection control program
- Kitchen staff dispatch
- Hygiene training
- Kitchen cleaning robot implementation support
- Kitchen hygiene management system
- Kitchen consumables supply
- Hygiene products sales
- Kitchen environment testing service
- Cleaning operations contracting
- New kitchen design support
- Kitchen safety management support
- Kitchen operations consulting
Cafeteria and Nursing Facility Meal Services
- Overview
- Provides full cafeteria services for companies, medical, and nursing facilities, with strengths in nutrition and hygiene management.
- Competitiveness
- Expertise in対応 diverse meal needs
- Customers
-
- Corporate employee cafeterias
- Nursing facility operators
- Hospitals and medical institutions
- School meal-related operators
- Welfare facilities
- Elderly facilities
- Nurseries
- Educational facilities
- Cooking outsourcing companies
- Meal service operators
- Products
-
- Corporate cafeteria operations service
- Nursing facility cafeteria service
- Hospital meal menu development
- Special diet対応 service
- Food education support program
- Nutrition management support
- Cafeteria hygiene management guidance
- Catering service
- Breakfast buffet service
- Meal delivery service
- Cafeteria cooking equipment supply
- Employee cafeteria operations
- Cafeteria consulting
- Online menu management system
- Meal safety testing
Audio and Space Design Business
- Overview
- Plans and provides advanced audio systems for commercial and event spaces, supporting space staging.
- Competitiveness
- Agency operations for diverse audio brands and specialized knowledge
- Customers
-
- Commercial facility operators
- Store owners
- Event planning companies
- Hotel operators
- Concert operators
- Advertising agencies
- BGM production companies
- Restaurants
- Live houses
- Public facility managers
- Products
-
- Professional audio equipment sales
- Audio system design and installation
- BGM delivery service
- Audio equipment maintenance
- Event audio support
- Space brand staging
- Audio consulting
- System operations support
- Live audio equipment rental
- Video-linked audio equipment
- Audio education and training
- Environmental audio design
- Online audio monitoring
- Customer request customization
- Equipment upgrade support
Group Shared Services
- Overview
- Specializes in back office services and management support aimed at group-wide efficiency.
- Competitiveness
- Centralized support system and concentrated specialized knowledge
- Customers
-
- CSS Group companies
- Domestic subsidiaries
- Accounting and finance departments
- HR departments
- IT management departments
- Legal departments
- Procurement departments
- Sales planning departments
- Education and training operations
- Risk management departments
- Products
-
- HR and labor outsourcing
- IT infrastructure management
- Financial accounting support
- Legal compliance
- Business process improvement support
- Training program operations
- Customer management system
- Procurement management
- Risk assessment
- Data analysis and reporting
- Back office support
- Cost management service
- Internal audit support
- Customer support
- Group collaboration promotion
Training and Education Services
- Overview
- Provides high-specialty education and training services for group companies and client firms.
- Competitiveness
- Practical curriculum based on extensive industry experience
- Customers
-
- CSS Group companies
- Hotel operators
- Restaurant owners
- Cleaning management staff
- New staff
- On-site managers
- Executives
- Staffing agencies
- Food hygiene staff
- Corporate customer education staff
- Products
-
- Hygiene management training program
- Customer service manners education
- Kitchen operations training
- Food safety lectures
- Infection control courses
- Environmental hygiene training
- New employee training curriculum
- Management leadership training
- Online education service
- Quality management training
- Communication improvement courses
- Safety and hygiene education
- Staff training manual development
- In-house study session support
- Talent development consulting
Infection Control-Related Services
- Overview
- Widely deploys hygiene and management services specialized in infection control including COVID-19.
- Competitiveness
- Latest hygiene technologies and expert network
- Customers
-
- Hotels
- Commercial facilities
- Hospitals and medical institutions
- Restaurants
- Nursing facilities
- Event venues
- Office buildings
- Schools
- Public facilities
- Airports and stations
- Products
-
- Hygiene management program
- Disinfection service
- Air conditioning and ventilation improvement consulting
- Infection risk assessment
- Infection control training
- Quarantine materials supply
- Testing and monitoring support
- Staff protective gear provision
- Infection response manual creation
- Online health management service
- Disinfection robot implementation support
- Telephone consultation service
- Risk communication support
- Crisis management support
- Infection control audits
Hygiene Consumables Sales
- Overview
- Stably supplies essential hygiene consumables to enhance customer satisfaction.
- Competitiveness
- Diverse lineup of high-quality products and rapid supply
- Customers
-
- Hotel kitchens
- Restaurants
- Nursing facilities
- Medical institutions
- Schools
- Offices
- Factories
- Commercial facilities
- Housekeeping contractors
- Event operators
- Products
-
- Cleaning tools
- Disinfectants
- Disposable gloves
- Masks and protective gear
- Kitchen detergents
- Paper towels
- Hygiene supply sets
- Pest control agents
- Waste management supplies
- Disposable tableware
- Hygiene testing kits
- Cleaning robot equipment
- Sterilizing spray
- Hygiene management tools
- Environmental maintenance supplies
Environmental Hygiene Consulting
- Overview
- Provides comprehensive support for environmental hygiene in diverse facilities, promoting safe and comfortable environments.
- Competitiveness
- Reliability backed by extensive track record and specialized technologies
- Customers
-
- Hotel operators
- Restaurant chains
- Medical and nursing facilities
- School corporations
- Public facility managers
- Commercial facility operators
- Local governments
- Factories and manufacturers
- Real estate management companies
- Health centers
- Products
-
- Hygiene environment evaluation
- Improvement proposals
- Hygiene management plan development
- Employee hygiene education program
- Audit対応 support
- Regulatory compliance consulting
- Infection prevention planning
- Environmental measurement service
- Risk management support
- Sustainable hygiene improvement proposals
- Hygiene management system construction support
- Clean room planning
- Waste management improvement measures
- Continuous improvement support
- Employee safety and hygiene management
IT and System Development Services
- Overview
- Develops industry-specific systems to achieve operational efficiency and service improvements.
- Competitiveness
- System construction fusing industry knowledge and technical capabilities
- Customers
-
- Group companies
- Hotel chains
- Food service industry
- Facility managers
- Event planning companies
- Medical institutions
- Nursing facilities
- Local governments
- Educational institutions
- Management companies
- Products
-
- Hygiene management system development
- Reservation management system
- Customer database
- Attendance management system
- Online education platform
- Business efficiency tools
- Report auto-generation system
- BGM delivery management system
- Mobile app development
- Cloud service provision
- IoT hygiene monitoring
- Data analysis and reports
- Security measures
- Electronic payment system
- Operations support
Logistics and Procurement Support
- Overview
- Provides efficient logistics and procurement support to group and related companies.
- Competitiveness
- Fusion of logistics network and procurement expertise
- Customers
-
- Group companies
- Restaurants
- Hotel kitchens
- Nursing facilities
- Hospital cafeterias
- Hygiene supplies sales companies
- Event operators
- Distributors
- Retail stores
- Manufacturers
- Products
-
- Ingredients delivery service
- Hygiene consumables logistics management
- Procurement agency
- Inventory management system
- Delivery route optimization
- Quality management support
- Delivery deadline management support
- Logistics cost reduction proposals
- Transport safety management
- Warehouse management
- Delivery traceability
- Target-specific delivery planning
- Emergency delivery service
- Environmentally considerate logistics
- Packaging materials procurement
New Business and Investment Development
- Overview
- Leverages internal and external resources to focus on innovative business and technology development.
- Competitiveness
- Rapid business deployment through group collaboration
- Customers
-
- Internal business development departments
- Venture collaborations
- Corporate customers
- Partner companies
- Investee companies
- Technology development teams
- Marketing departments
- Business planning departments
- New market development teams
- External consultants
- Products
-
- New service planning and development
- Technology trial implementation
- Market research analysis
- Business alliance promotion
- Digitalization promotion
- Robot implementation support
- New environmental hygiene technologies
- New infection control services
- IT platform development
- Talent development programs
- Sustainability strategies
- Service expansion plans
- Product improvement projects
- Fundraising support
- Market development strategy development
Hygiene and Safety Education Programs
- Overview
- Deploys hygiene and safety education programs applicable across a wide range of industries.
- Competitiveness
- Educational content leveraging extensive practical experience
- Customers
-
- Hotel staff
- Restaurant employees
- Cleaning contractors
- Medical facility staff
- Nursing facility staff
- Food processing companies
- Event operators
- Public servant training institutions
- School teachers
- General corporate workers
- Products
-
- Infection prevention training
- Hygiene and safety instructor dispatch
- Online education materials
- Qualification acquisition support programs
- Proper cleaning methods training
- Risk management education
- Crisis response drills
- Management training
- Safety behavior promotion seminars
- Workplace environment improvement workshops
- Communication training
- Latest hygiene information delivery
- e-Learning services
- Customized training
- Staff evaluation systems
Competitive Advantage
Strengths
- Extensive nationwide service network
- Stable revenue structure from diversified business segments
- Reliability backed by long track record
- Comprehensive hygiene management know-how and technical capabilities
- Strong collaboration system among group companies
- Customization capabilities tailored to customer needs
- Abundant human resources and number of specialized staff
- Robust education and training programs
- Operational efficiency through IT system utilization
- Advanced deployment of infection prevention measures
- 対応 to diverse customer segments
- High-quality audio equipment sales and installation capabilities
- Introduction of environmentally considerate services
- Stable financial foundation
- Growth orientation through continuous business investment and development
Competitive Advantages
- Business portfolio enabling service provision across multiple industries
- Stable orders based on long-term relationships with major customers like hotels and hospitals
- Improved management efficiency through group shared services
- Know-how and track record in specialized hygiene management services
- High customer対応 capabilities with bases in major cities nationwide
- Technical support as importer and agent for advanced audio equipment
- Early対応 to new business development through infection control enhancements
- Brand value enhancement through environmentally and safety-conscious services
- Maintenance and improvement of staff quality through robust education systems
- Social trust in providing safe and secure hygiene management
- Appropriate pricing and cost control systems
- Deployment of proprietary infection control service programs
- Flexible service system responding promptly to diverse customer requests
- Service quality improvement utilizing latest technologies
- Stable management backed by strong financial foundation
Threats
- Risk of fluctuating service demand due to novel infectious disease outbreaks
- Intensifying price competition from competitors
- Challenges in securing talent due to labor shortages
- Risk of cost increases from strengthened regulations
- Potential service disruptions from natural disasters or sudden incidents
- Delayed対応 to changes in service demand from technological innovations
- Destabilization of tourism industry due to social changes
- Risk of brand damage from food hygiene incidents or complaints
- Rising costs of imported equipment due to exchange rate fluctuations
- Information leaks from IT security risks
- Increased complexity in対応 to diversifying consumer needs
- Deteriorating talent supply-demand balance in aging society
Innovations
2022: Introduction of Novel Infectious Disease対応 Hygiene Management Program
- Overview
- Developed a hygiene management program for kitchens and entire facilities strengthened for novel coronavirus対応.
- Impact
- Contributed to improved safety and hygiene standards at customer facilities and increased orders.
2023: Launch of Kitchen Cleaning Robot Implementation Support Service
- Overview
- Began providing support services for introducing automated cleaning robots in kitchen cleaning operations.
- Impact
- Achieved resolution of labor shortages and 30% improvement in cleaning efficiency.
2021: Complete Renewal of IT Hygiene Management System
- Overview
- Built and introduced a system capable of real-time monitoring of kitchen and hygiene management progress and status.
- Impact
- Successfully improved operational efficiency and management accuracy.
2023: Promotion of Environmentally Friendly Detergent Adoption
- Overview
- Began actively adopting biodegradable detergents and consumables to reduce environmental impact.
- Impact
- Contributed to sustainability improvements and enhanced customer satisfaction.
2024: Deployment of Online Hygiene Education Programs
- Overview
- Developed high-quality hygiene management training for staff that can be completed online.
- Impact
- Achieved reduction in education costs and improved training participation rates.
Sustainability
- Promotion of regional cleaning and environmental beautification activities
- Adoption of resource-recycling detergents aimed at reducing environmental impact
- Strengthening support for employees' work-life balance
- Continuous investment in creating safe and hygienic workplaces
- Promotion of local hiring and regionally rooted service deployment