Mandarake
Basic Information
- Stock Code
- 2652
- Industry
- Retail
- Category Detail
- Specialty Stores & Drugstores
- Prefecture
- Tokyo
- Establishment Year
- February 1987
- Listing Year
- July 2000
- Official Website
- https://www.mandarake.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- ASJ, Arigatou Service, Lynette Japan Group, Nippon Shikizai, AKIBA, Taito, Bookoff Group Holdings
Overview
Mandarake is a manga specialty used bookstore chain founded in 1987, with locations in major cities across the country, established as a specialty store symbolizing otaku culture.
Current Situation
Mandarake recorded net sales of 14.455 billion yen and operating profit of 2.078 billion yen for the fiscal year ending September 2024, maintaining a solid financial foundation. Its core business is the sale of used books centered on manga and doujinshi, building a unique market through the provision of high-priced collector items. It operates physical stores and online mail-order services centered in major cities nationwide, featuring a highly specialized product lineup. In recent years, it has focused on toys and anime merchandise, capturing a broad fan base. Learning from past incidents, it emphasizes legal compliance and sound store management while strengthening sustainability and community contribution initiatives. Toward 2030, it is advancing a growth strategy centered on digitalization of customer services, diversification of product offerings, and enhancement of brand value.
Trivia
Interesting Facts
- Mandarake boasts one of Japan's largest scales as a manga specialty used bookstore
- Unearthed the rare Fujiko Fujio work 'UTOPIA: The Last World War,' sparking buzz
- Transformed Nakano Broadway into one of Japan's premier otaku culture landmarks
- Unique customer service style with staff in constant cosplay has garnered attention
- Mail-order photo catalog 'Mandarake Manga Catalog' serves as industry price benchmark
- Has overseas store experience but currently focuses on domestic stores
- Founder Masami Furukawa leverages cultural background for media appearances
- Publicizing photos of shoplifters sparked media controversy
- History of police crackdown for operating adult shops
- Deeply involved in doujin events like Comiket, contributing to market formation
- Rare used bookstore with its own reprint comic publishing division
- Track record of establishing transaction standards as price indicators among collectors
- Possesses vast inventory of used books and toys from long-term operations
- Company with court precedents on illegal labor and unpaid overtime issues
- Pioneering presence with its own internet broadcast 'Mandaray'
Hidden Connections
- Founder Masami Furukawa is a manga artist with strong influence in culture and arts
- Contributed to raising Nakano Broadway's profile, leading to local economic revitalization
- Mandarake's mail-order catalogs play a key role in price formation in Japan's used manga market
- Continuity from early manga lending library forms the foundation of its high specialization
- Established employee stock ownership plan to boost employee engagement
- Closely linked to the development of doujin and cosplay markets
- Contributes to preservation and dissemination of classic manga works through publishing
- Influences toy market circulation pricing through handling high-priced toys
Future Outlook
Growth Drivers
- Market expansion from mainstreaming of otaku culture
- Growth in internet mail-order and customer expansion
- Increasing overseas demand for figures and toys
- Stable growth in doujinshi and reprint publishing markets
- Expansion of digital content distribution
- Ongoing overseas market development
- Strengthening sustainability management initiatives
- Customer base diversification and new customer acquisition
- Promotion of collaborations with other industries
- Improved corporate credibility through legal compliance
- Brand strengthening via event collaborations
- Steady growth in cosplay market
Strategic Goals
- Expansion of store base in major cities nationwide
- Achieve over 50% ratio of online sales
- Expansion of sales for reprints and in-house publications
- New development in toys and figures business
- Full introduction of sustainability standards
- Business expansion in digital streaming services
- Advanced marketing utilizing customer database
- Risk reduction through thorough compliance
- Strengthened collaboration with local communities and expanded social contributions
- Enhanced recognition in global markets
Business Segments
Publishers & Manga Artists
- Overview
- Provides publishing and sales support for reprint editions targeted at manga artists and publishers.
- Competitiveness
- Expert knowledge based on doujin culture and manga history
- Customers
-
- Doujin creators
- Publishers
- Editing productions
- Manga publishers
- Manga artist agencies
- Production companies
- E-book distributors
- Manga research institutions
- Cultural event organizers
- Animation production companies
- Products
-
- Reprint publishing projects
- Doujinshi editing
- Work storage & management
- Sales of published books
- Copyright management support
- Book editing services
- Special edition production
- External publishing collaboration
- Digital distribution support
- Market trend reports
Collectors & Specialty Shops
- Overview
- Provides high-rarity manga-related products to specialty shops and individual collectors.
- Competitiveness
- Position as the benchmark for transaction prices in the rare item market
- Customers
-
- Collectors
- Figure shops
- Used toy stores
- Maniac specialty stores
- Auction operators
- Doujin shops
- Vintage sellers
- Collectors
- Toy Collectors Club
- Dealers
- Products
-
- Vintage manga books
- Limited figures
- Out-of-print editions
- Subculture-related goods
- Limited toys
- Rare doujinshi
- Collector goods
- Premium items
- Vintage products
- Rare item appraisal services
Event Planning & Exhibitions
- Overview
- Provides planning and operational support for otaku-related events.
- Competitiveness
- Strong network within the industry
- Customers
-
- Comic Market operators
- Anime event organizers
- Doujin event planners
- Cultural festival operators
- Fan event planning companies
- Exhibition organizers
- Local event groups
- Corporate event staff
- Sales event organizers
- Fan meeting operators
- Products
-
- Event space rental
- Related goods sales support
- Planning & operations support
- Goods sales booth operations
- Event production
- Live event planning
- Fan exchange events
- Promotion & advertising support
- Visitor services
- Exhibition planning
Corporate Sales Channels
- Overview
- Provides bulk purchasing and product selection services to corporations.
- Competitiveness
- Abundant inventory management and distribution expertise
- Customers
-
- Retail chains
- E-commerce operators
- Exporters
- Wholesalers
- Distributors
- Large specialty stores
- Corporate office purchasing
- Corporate gifting
- Event sellers
- Procurement agents
- Products
-
- Bulk purchase sales
- Selected product provision
- Limited goods supply
- Inventory management services
- Special order handling
- Legal compliance support
- Pricing adjustment services
- Shipping management services
- Promotion support
- Market analysis data provision
Overseas Market Expansion
- Overview
- Promotes product sales and market development overseas.
- Competitiveness
- Global channels via internet mail-order
- Customers
-
- Overseas dealers
- Import retailers
- Maniac groups
- Overseas doujin shops
- Export agents
- Foreign collectors
- Overseas event operators
- Overseas mail-order
- International cultural exchange groups
- Export logistics
- Products
-
- Rare goods for export
- Overseas doujinshi
- Limited edition toys
- Overseas manga comics
- International shipping services
- Translation publishing support
- Overseas copyright transaction support
- Global marketing
- Cultural exchange support
- Online overseas sales
Online Sales Platform
- Overview
- E-commerce channels for specialty books and goods.
- Competitiveness
- Specialized product database and customer service
- Customers
-
- General consumers
- Collectors
- Internet sellers
- Overseas buyers
- Fan communities
- Mail-order users
- Net auction operators
- E-commerce businesses
- Digital content users
- Membership users
- Products
-
- Online used book sales
- Auction services
- Membership exclusive deals
- Digital catalogs
- E-book sales
- Online payment services
- Shipping management
- Customer support
- Digital marketing
- Membership benefits
Publishing & Editing Services
- Overview
- Conducts editing and publishing for in-house and external media.
- Competitiveness
- Editing prowess specialized in manga culture
- Customers
-
- Manga artists
- Specialty magazine editors
- Doujin creators
- Copyright managers
- Book publishers
- Bookstores
- Research institutions
- Cultural heritage preservation groups
- Media production companies
- Editing productions
- Products
-
- Editing & publishing
- Copyright management support
- Reprint projects
- Special printing
- Digital copyright services
- Editing production support
- Project planning
- Document preservation
- Book distribution support
- Translation services
Toy Manufacturers & Retailers
- Overview
- Functions as a circulation and sales channel for toys.
- Competitiveness
- Experience handling rare toys
- Customers
-
- Toy manufacturers
- Dealers
- Retail stores
- Wholesalers
- Collector shops
- Sales agents
- Toy event organizers
- Promotion staff
- Planning companies
- Hobby groups
- Products
-
- Toy procurement sales
- Limited item sales promotion
- Rare item circulation management
- Promotion support
- Customer analysis
- Product evaluation
- Inventory management
- Export support
- Exhibition services
- Sales channel development
Media & Digital Services
- Overview
- Deploys media services linked with self-streaming.
- Competitiveness
- Differentiation through proprietary content
- Customers
-
- Viewers
- Advertisers
- Video production companies
- Broadcasters
- Event organizers
- Net streamers
- Digital marketing companies
- Content providers
- Creators
- Online event participants
- Products
-
- Net streaming
- Digital promotion
- Video content production
- Sponsorships
- Live event broadcasts
- Viewer participation programs
- Content distribution management
- Ad distribution
- Online promotion campaigns
- Digital rights management
Cosplay Related Services
- Overview
- Supports cosplay culture through event collaborations.
- Competitiveness
- Close relationships with a broad fan base
- Customers
-
- Cosplayers
- Event organizers
- Cosplay costume manufacturers
- Photographers
- Goods producers
- Fan clubs
- Event operators
- Shop staff
- Costume rental companies
- Convention staff
- Products
-
- Costume sales
- Event operation support
- Rental services
- Costume production
- Cosplay supply provision
- Promotion production
- Community operations
- Exchange event planning
- Related goods sales
- Photo services
Used Item Appraisal & Valuation Services
- Overview
- Appraisal of used manga and toys, and proposals for market value.
- Competitiveness
- Long years of specialized knowledge and track record
- Customers
-
- Collectors
- Used bookstores
- Auction operators
- Doujin shops
- Collectors
- Museums
- Cultural promotion groups
- Individual sellers
- Estate liquidation companies
- Investors
- Products
-
- Item authenticity appraisal
- Value assessment
- Appraisal certificate issuance
- Market price research
- Assessment report creation
- Rare item registration
- Value preservation support
- Expert knowledge provision
- Appraisal consulting
- Counterfeit detection
Buyback Services
- Overview
- Buys items from individuals and corporations to stock inventory.
- Competitiveness
- High appraisals and customer trust
- Customers
-
- Individual sellers
- Collectors
- Corporate owners
- Liquidators
- Used book dealers
- Event participants
- Estate liquidators
- Doujin creators
- Used goods sellers
- Collection sellers
- Products
-
- Manga & toy buybacks
- Doujinshi buybacks
- Vintage item buybacks
- Bulk buyback services
- On-site buybacks
- Store drop-off buybacks
- Online assessments
- Appraisal-included buybacks
- Quick cash conversion
- Limited item buybacks
Competitive Advantage
Strengths
- Overwhelming brand recognition as a manga specialty used bookstore
- Abundant rare item lineup
- Store network spanning major cities nationwide
- Strong position in the otaku culture market
- Long-cultivated expertise in product appraisal and valuation
- Brand strengthening through in-house publications
- Utilization of diverse sales channels
- Specialized customer service system
- Integrated operation of online mail-order and physical stores
- Close collaboration with communities
- Proprietary pricing benchmark setting
- Multifaceted media deployment capabilities
- High staff expertise
- Event planning prowess
- High customer repeat rate
Competitive Advantages
- Leadership in the specialized field of manga and doujinshi
- Unique market formation ability handling high-priced rare goods
- Sales expansion through fusion of multi-store operations and e-commerce
- Product procurement strength from robust networks inside and outside the industry
- Provision of appraisal services based on thorough product knowledge
- Brand value promoted by founder Masami Furukawa's cultural background
- Breadth covering diverse product genres
- Unique store presentation with constant cosplay staff
- Customer touchpoint strategies like mail-order catalog issuance
- Flexible product strategies quickly reflecting market trends
- Stable sales secured by strong customer base
- Overwhelming experience and track record in the niche specialty used book market
- Deep roots in local culture and its utilization
- Revenue source diversification through multifaceted business
- Information dissemination adapted to the digital age
Threats
- Legal risks and compliance challenges associated with used goods transactions
- Market shrinkage due to rapid expansion of digital publishing and e-books
- Intensified competition from new entrants
- Increase in crime risks such as shoplifting and theft
- Decline in physical store usage due to changes in customer buying behavior
- Potential risks of copyright issues and licensing disputes
- Decline in consumer purchasing power due to economic fluctuations
- Demand changes from shifts in subculture trends
- Increase in competing online platforms
- Strengthened buyback and sales regulations from legal amendments
- Political and economic risks in overseas markets
- Decline in store visitors due to social disruptions like COVID-19
Innovations
2024: Online Enhancement and Digital Catalog Renewal
- Overview
- Promoting digitalization of mail-order site and catalogs to improve customer convenience.
- Impact
- Achieved 30% year-on-year increase in online sales.
2023: Opening and Expansion of New Toy Specialty Stores
- Overview
- Opened sofubi specialty store in Akihabara and toy specialty store in Ikebukuro to develop the market.
- Impact
- Toy division sales grew 15% year-on-year.
2022: Strengthening Constant Cosplay Staff in Stores
- Overview
- Expanded cosplay services by staff to enhance customer experience in stores.
- Impact
- Increased young customer attraction and improved word-of-mouth ratings.
2022: Expansion of In-House Publication 'Mandarake ZENBU' Series
- Overview
- Continuously issuing reprint editions of manga artist works edited in-house.
- Impact
- Contributed to strengthening the publishing division's brand.
2021: Initiation of Sustainability Management
- Overview
- Explicitly defined environmental load reduction and compliance strengthening as corporate policy.
- Impact
- Gained trust from stakeholders.
Sustainability
- Efforts to reduce energy consumption in store operations
- Continuous improvement of legal compliance systems
- Support for cultural promotion through collaboration with local communities
- Expansion of handling environmentally considerate recycled products
- Strengthening customer information protection
- Promotion of work-style reforms
- Implementation of educational support programs
- Activation of CSR activities
- Active participation in local events
- Participation in waste reduction campaigns