Flying Garden
Basic Information
- Stock Code
- 3317
- Industry
- Retail
- Category Detail
- Restaurants
- Prefecture
- Tochigi Prefecture
- Establishment Year
- December 1981
- Listing Year
- March 2004
- Official Website
- http://www.fgarden.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Hip, Carla, Skylark Holdings, MK System, Zensho Holdings, Saizeriya, Royal Holdings, Joyfull
Overview
Flying Garden is a family restaurant chain founded in 1981, mainly operating in the northern Kanto region, providing community-oriented dining services centered on its signature product, the 'Bomb Hamburger'.
Current Situation
Flying Garden recorded net sales of approximately 6 billion yen and net profit of approximately 110 million yen in the fiscal year ended March 2021, operating 58 stores mainly in northern Kanto. Its flagship Bomb Hamburger accounts for about 45% of sales, building a regionally rooted brand with its unique cooking method. In recent years, it has focused on store renovations and service improvements, such as introducing call buttons and drink bars to enhance customer satisfaction. The establishment of its own factory has improved quality control and production efficiency. Since 2020, it has launched a new takeout-only store format, but new store openings are being restrained. It has experience exploring the Tohoku market through a license agreement with Kourakuen. Looking ahead, it aims for 100 stores and 10 billion yen in sales, pursuing transformation into community-oriented specialty stores while seeking sustainable growth.
Trivia
Interesting Facts
- Bomb Hamburger uses a unique method allowing doneness adjustment at the table
- Store call buttons were introduced based on customer requests
- Used the name 'Flying Tiger' until the 1990s
- Own factory construction significantly strengthened quality control and production capacity
- Has a unique system mandating cooking certifications for employees
- Bomb Hamburger made from 100% ground beef without binders
- Tohoku expansion temporarily achieved through partnership with Kourakuen
- Product name 'Bomb' inspired by rising smoke
- President is the founder's son, continuing family management
- Strong customer support as a regional chain in northern Kanto
- Advancing toward specialty store model while being a family restaurant
- Used as a filming location for movies and dramas
- Takeout format gained attention during the pandemic
- Monthly ticket half-price refund fair continued for 25 years but ended in 2020
- Stores emphasize roadside locations for high visibility
Hidden Connections
- Contributes to forming regional food culture with strong ties to local communities
- Acquired know-how for Tohoku expansion through partnership with Kourakuen
- Some overlap in ingredient procurement and logistics with competitors like Zensho and Skylark
- Founder was one of the introducers of U.S.-style suburban restaurant formats
- Achieves differentiation from major chains through community-oriented strategy
- Corporate brand collaborates with celebrities and media to boost recognition
- Has developed products partially addressing local senior needs
- Business succession and growth strategy consistency maintained through president transition
Future Outlook
Growth Drivers
- Store expansion leveraging community strengths
- Market expansion of new formats and takeout specialty stores
- Improved repeat rate through customer service enhancements
- Brand trust improvement via strengthened quality control
- Customer attraction through seasonal and limited menus
- Business efficiency and marketing via IT utilization
- Development and response to senior needs with targeted menus
- Social recognition through environmental and sustainability initiatives
- Brand awareness via regional event collaborations
- Strengthening and expansion of customer base in operating areas
Strategic Goals
- Achieve 100 stores for market share expansion
- Secure stable revenue exceeding 10 billion yen
- Build management system considering sustainability
- Establish position as a community-rooted dining brand
- Strengthen customer touchpoints and service innovation via IT
- Enhance product development to meet diverse customer needs
- Acquire broad customer base including seniors
- New market development through external partnerships and collaborations
- Full utilization of digital marketing
- Sustainable talent development and organizational strengthening
Business Segments
Ingredient Supply to Restaurants
- Overview
- Provides quality-controlled exclusive ingredients to restaurants from Hokkaido to Kyushu.
- Competitiveness
- Quality control through in-house factory production
- Customers
-
- Flying Garden directly operated stores
- Flying Garden group company stores
- Food processing retailers
- Local catering companies
- Other restaurant chains
- Products
-
- Beef raw materials for Bomb Hamburgers
- Processed meat products
- Seasonings and exclusive sauces
- Frozen prepared foods
- Bulk ingredients
Food Service Solutions
- Overview
- Supports efficient business expansion through solutions that underpin store operations.
- Competitiveness
- Advanced know-how from years of chain store operations
- Customers
-
- Franchise stores
- Individual restaurant owners
- Food logistics companies
- Catering companies
- Products
-
- Restaurant operation know-how
- Staff training programs
- Store design and renovation support
New Business Format Development Support
- Overview
- Engages in planning, development, and launch support for new business format stores.
- Competitiveness
- Menu design tailored to regional needs
- Customers
-
- Takeout specialty store operators
- Local restaurant operators
- Small and medium food manufacturers
- Products
-
- Menu development support
- Cooking technique training
- Marketing strategies
Food Manufacturing Outsourcing
- Overview
- Undertakes high-quality bulk food manufacturing using its own factory.
- Competitiveness
- Strict quality control system
- Customers
-
- Restaurant companies
- Food wholesalers
- Local government events
- Products
-
- Bulk processed meat products
- Frozen prepared food manufacturing
- Event food provision
Regional Events and Promotions
- Overview
- Provides event support to foster ties with the local community.
- Competitiveness
- Local store network
- Customers
-
- Local governments
- Chambers of commerce
- Tourism associations
- Products
-
- Food stall operations
- Product promotions
- Regional event sponsorships
Competitive Advantage
Strengths
- Community-oriented store expansion
- Unique Bomb Hamburger recipe
- Quality control via own factory
- Abundant stores and accumulated know-how
- Customer service enhancement initiatives
- High recognition of signature menu
- Solid financial base
- Rapid store renewals
- Improved cooking skills through staff certification system
- Customer-facing innovations like call buttons
- Long-term customer support
- Roadside strategy in rural areas
- Differentiation through diverse sauces
- Track record of regional event collaborations
- Exploration of takeout business
Competitive Advantages
- Solid store network and community-oriented management centered in northern Kanto
- Successful differentiation with high-brand-power Bomb Hamburger
- Quality control and cost management through owned factory
- Cooking methods and service styles tailored to customer preferences
- Continuous store renovations and service improvements for sustainability
- Diversification of products and store formats to meet regional needs
- Stable profitable operations and financial soundness
- Maintained service quality through staff training and certification
- Exploration and rollout of new formats like takeout specialty stores
- Secured customer base through long history and trust
- Brand penetration via regional event participation
- Improved customer satisfaction through multiple differentiated sauces and menus
- Enhanced convenience with customer call button introduction
- Experience with external collaborations via packaging and licensing agreements
- Prevention of boredom through limited and seasonal menu development
Threats
- Impact of COVID-19 on the dining industry
- Intensifying price competition from rival chains
- Risks from population decline and regional economic stagnation
- Rising raw material costs and procurement expenses
- Increased operating costs due to labor shortages
- Changes in consumer preferences and growing health consciousness
- Growth limitations from restrained new store openings
- Risk of store closures due to disasters
- Stricter legal regulations and hygiene standards
- Customer acquisition by competitors' new formats and IT utilization
- Market expansion limits due to regional focus
- Impact from fluctuations in takeout demand
Innovations
2023: Own Factory Production of Bomb Hamburgers Starts for All Stores
- Overview
- Manufacturing at own factory since 2013 to strengthen quality control, providing high-quality products in stores.
- Impact
- Uniform quality and significant production efficiency improvements
2020: Takeout Specialty Store 'Fraga Delica' Opens
- Overview
- Opened a takeout specialty store in Kiryu City, entering a new business format.
- Impact
- Creation of new sales channels
2020: Customer Call Buttons Installed in All Stores
- Overview
- Installed call buttons in all stores to improve service efficiency and customer satisfaction.
- Impact
- Improved customer service quality
2021: New Sauces Developed for Bomb Hamburger
- Overview
- Diversified with cheese sauce, mountain wasabi sauce, etc., to meet diverse taste preferences.
- Impact
- Enhanced customer satisfaction and repeat visits
2022: Store Renewals and Interior Updates Advanced
- Overview
- Promoting specialty store transformation with teppan logo items and larger tables.
- Impact
- Strengthened brand image
2023: Business Efficiency Improvements via IT Systems
- Overview
- Improved customer management and reservation systems, strengthened employee training programs.
- Impact
- Store operation efficiency and service quality improvements
2021: Introduction of Shortened Hours for COVID-19 Response
- Overview
- Implemented shortened hours and thorough hygiene management to ensure safe operations.
- Impact
- Ensured reassurance for customers and staff
2024: Eco-Friendly Packaging Introduction Plan
- Overview
- Reviewing and reducing packaging materials to lower environmental impact.
- Impact
- Strengthened sustainability
2023: Enhanced Menu Options for Seniors
- Overview
- Considering revival of small hamburgers and developing new products for senior customers.
- Impact
- Development of new customer segments
2023: Digitalization of Advertising and Promotion
- Overview
- Strengthening brand awareness and information dissemination centered on SNS.
- Impact
- Increased brand exposure to younger demographics
Sustainability
- Energy reduction through shortened store hours
- Promotion of eco-friendly containers and packaging
- Community contributions via active regional event participation
- Food loss reduction programs
- Enhanced employee health and safety management
- Promotion of waste recycling
- Social responsibility through regional employment promotion
- Active use of local agricultural products
- Hygiene improvement activities including customer education
- Beautification activities around business locations