ZOA

Basic Information

Stock Code
3375
Industry
Retail
Category Detail
Consumer Electronics Retailers
Prefecture
Shizuoka Prefecture
Establishment Year
April 1984
Listing Year
June 2005
Official Website
https://www.zoa.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Applied, AppBank, Hatsuhoshi Shoji, IE G

Overview

ZOA is a home appliance retailer founded in 1984 and headquartered in Numazu City, Shizuoka Prefecture. It is a specialist retailer mainly handling PC equipment and motorcycle accessories, primarily in the Chubu region.

Current Situation

ZOA Co., Ltd. recorded sales of approximately 7.6 billion yen in 2018 and operates PC shops and motorcycle accessory stores with its head office in Numazu City, Shizuoka Prefecture. After absorbing subsidiaries and undergoing business succession, it listed on the Tokyo Stock Exchange Standard Market in 2005 and has strengthened ties with Daiwa Bo Information Systems. It focuses on store expansion in the Chubu region in the home appliance retail sector, building recognition with brands such as PC no Yakata and OA Nagashima. Competitors include Applied and AppBank, operating in a fiercely competitive environment. In recent years, it has worked on operational efficiency through business alliances and personnel transfers, aiming for sustainable growth. Part of its sales depend on BtoB operations, with specialized services and support providing competitive advantages. Moving forward, it plans to monitor the diversification of IT devices and trends in the motorcycle accessories market while pursuing a community-focused sales strategy.

Trivia

Interesting Facts

  • Has a history of aiming to be the second cheapest store in Akihabara
  • Strong ties to the IT industry due to influence from Daiwa Bo Information Systems
  • Rare business model combining PC shops and motorcycle accessory stores
  • Expanded store network through absorption and merger of PC no Yakata
  • Community-focused company originating from Numazu City, Shizuoka Prefecture
  • Post-listing, became an affiliate of Daiwa Bo Group for stable management
  • Service provider contributing to local IT infrastructure
  • Operates the motorcycle accessory specialty brand BYQ-PLAZA

Hidden Connections

  • Core company deepening capital and business ties with Daiwa Bo Information Systems
  • Influences Akihabara market through business succession of PC no Yakata
  • Formed IT-related product support network centered in Chubu region
  • Exploring collaborations with other local retail chains in the motorcycle accessories market

Future Outlook

Growth Drivers

  • Increasing demand for corporate IT solutions
  • Strengthening maintenance services in B2B market
  • Expansion of store network based in Chubu region
  • Sales channel expansion through online e-commerce development
  • Recovery in motorcycle accessory demand and new customer development
  • Promotion of IT product diversification and new technology adoption

Strategic Goals

  • Improve market share through store expansion beyond Chubu region
  • Achieve sales exceeding 10 billion yen
  • Enhance customer experience through online-offline integration
  • Promote sustainable environmentally friendly store operations
  • Expand revenue ratio of corporate IT solutions
  • Practice social responsibility closely tied to local communities

Business Segments

Corporate IT Equipment Sales

Overview
Providing sales and maintenance services for IT equipment and peripherals to corporations.
Competitiveness
Rapid support system centered in the Chubu region.
Customers
  • Small and medium-sized enterprises
  • Educational institutions
  • Government agencies
  • Manufacturing industry
  • Service industry
  • Information and communications industry
  • Medical institutions
Products
  • PC bodies
  • Servers
  • Network equipment
  • Printers
  • Storage
  • Peripherals
  • Software

Motorcycle Accessories Wholesale

Overview
Wholesaling motorcycle accessories and supplying products to various stores.
Competitiveness
Leveraging product knowledge and logistics network from specialty store operations for stable supply.
Customers
  • Motorcycle dealerships
  • Repair shops
  • Maintenance shops
  • Motorcycle rental companies
Products
  • Helmets
  • Tires
  • Motorcycle parts
  • Chemical supplies
  • Motorcycle accessories

Communication Equipment and Network Services

Overview
Providing sales of communication equipment and network setup support to companies.
Competitiveness
Able to meet diverse customer needs with a wide product lineup.
Customers
  • Corporate information systems departments
  • Telecommunications carriers
  • Small stores
  • Public facilities
Products
  • Routers
  • Wireless access points
  • Mobile communication devices
  • Network setup services

Office Equipment Solutions

Overview
Providing office equipment and related services to support business efficiency.
Competitiveness
Fine-tuned, community-focused services.
Customers
  • Small and medium-sized enterprises
  • Schools
  • Government offices
Products
  • Copiers
  • Printers
  • Stationery
  • Reception systems

IT Maintenance and Support Services

Overview
Providing maintenance and support services for IT equipment by specialized staff.
Competitiveness
Strength in rapid response and high technical expertise.
Customers
  • General corporate customers
  • Educational institutions
  • Government offices
  • Store operators
Products
  • IT equipment maintenance
  • Troubleshooting
  • Regular inspections
  • Support desk

Motorcycle Touring Accessories Planning and Sales

Overview
Planning and selling accessories for motorcycle touring.
Competitiveness
Product development reflecting user feedback.
Customers
  • Motorcycle enthusiasts
  • Touring clubs
  • Leisure shops
Products
  • Touring bags
  • Clothing
  • Navigation devices
  • Cold weather gear

PC Schools and Educational Support

Overview
Providing PCs and related solutions to educational institutions.
Competitiveness
Proposal and support tailored to educational settings.
Customers
  • Vocational schools
  • High schools
  • Cram schools
Products
  • Educational PCs
  • Software
  • Teaching equipment
  • IT training

Online Store Operations

Overview
Selling and supporting a variety of products via our own e-commerce site.
Competitiveness
User-friendly site design and abundant product selection.
Customers
  • Individual customers
  • Small and medium-sized enterprises
  • Remote workers
Products
  • PC peripherals
  • Motorcycle accessories
  • Consumables
  • Other digital goods

Office OA Equipment Leasing

Overview
Offering leasing services for OA equipment to support cost reduction.
Competitiveness
Flexible leasing plans to reduce customer burden.
Customers
  • Small and medium-sized enterprises
  • Call centers
  • Store operators
Products
  • Multifunction devices
  • Printers
  • PC equipment
  • Accessories

IT Asset Management Services

Overview
Providing various services to support efficient IT asset management.
Competitiveness
Abundant implementation track record and customization.
Customers
  • Corporate information systems departments
  • Government offices
  • Educational institutions
Products
  • Asset management software
  • Hardware management
  • Operational support
  • Maintenance management

Security and Anti-Crime Supplies Wholesale

Overview
Wholesaling security-related products and supplying to diverse customers.
Competitiveness
Proposal capabilities leveraging retail operation know-how.
Customers
  • Retailers
  • Apartment management
  • Security companies
Products
  • Security cameras
  • Security systems
  • Intrusion detectors
  • Surveillance monitors

Event Equipment Rental

Overview
Operating rental business for IT equipment and peripherals for events.
Competitiveness
Equipment management expertise from PC shops.
Customers
  • Corporate events
  • School festivals
  • Local festivals
Products
  • Projectors
  • Audio equipment
  • PCs
  • Lighting equipment

Competitive Advantage

Strengths

  • Store network rooted in the Chubu region
  • High expertise in PC sales
  • Diversified operations with motorcycle accessories
  • Strengthened ties with Daiwa Bo Information Systems
  • Comprehensive after-sales support system
  • Handling of diverse IT-related products
  • Long industry experience and customer base
  • Fine-tuned services for local customers
  • Flexible management structure and responsiveness

Competitive Advantages

  • Uniqueness in the industry for selling PCs and motorcycle accessories together
  • High service delivery through concentrated stores in Chubu and parts of Kanto
  • Business synergies from subsidiary absorption and integration
  • Stable customer support gained through community-focused sales strategy
  • Enhanced credibility through Daiwa Bo Group's capital and management support
  • One-stop provision combining corporate IT sales and maintenance services
  • Improved customer convenience through integration of online and physical stores
  • Technical support and consulting by specialized staff

Threats

  • Intensifying low-price competition in the PC market
  • Fierce competition from large online e-commerce platforms
  • Global risks in parts procurement
  • Shrinking motorcycle market
  • Risk of failing to keep up with rapid technological evolution
  • Market pressure from new entrants
  • Impact of economic fluctuations on consumer sentiment
  • Increasing cyber security issues

Innovations

2024: Strengthening corporate IT maintenance services

Overview
Increased specialized staff to significantly improve service quality and response speed.
Impact
Improved customer satisfaction and repeat rate

2023: Major revamp of online e-commerce site

Overview
Introduced a new e-commerce platform to enhance user experience.
Impact
Approximately 15% sales increase and new customer acquisition

2022: Expansion of motorcycle accessory stores

Overview
Opened new stores in major cities and expanded product lineup.
Impact
5% sales increase through expanded sales network

2021: Launch of IoT-compatible security products

Overview
Introduced latest IoT security devices to strengthen proposals.
Impact
Acquisition of new customer segments and increased related sales

2020: Strengthening community-focused support system

Overview
Expanded support bases in key areas such as Sendai and Nagoya.
Impact
Expanded service area and improved customer satisfaction

Sustainability

  • Complete switch to energy-saving LED lighting in stores
  • Implementation of discarded PC recycling program
  • CO2 reduction through promotion of remote work for employees
  • Active adoption of low-environmental-impact materials
  • Participation in local environmental beautification activities