IBC
Basic Information
- Stock Code
- 3920
- Industry
- Information and Communications
- Category Detail
- Systems & Software
- Prefecture
- Tokyo
- Establishment Year
- October 2002
- Listing Year
- September 2015
- Official Website
- https://www.ibc21.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
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Overview
IBC is a Tokyo-based network integrator established in 2002, specializing in the information and communications industry with strengths in system monitoring tool development and operation support services.
Current Situation
IBC operates on a scale with net sales of approximately 900 million yen, net assets of about 1.1 billion yen, and 47 employees for the September 2015 period. Its flagship product, the network monitoring tool 'System Answer,' has received high acclaim, particularly from mid-sized companies, and it maintains a stable customer base through monitoring services and operations management consulting. With bases in Tokyo and Osaka, it specializes in preventive maintenance and troubleshooting for corporate IT infrastructure. Led by Representative Director Yutaka Kato, its engineers hold advanced certifications from Cisco, Microsoft, and others, ensuring quality and reliability. It is strengthening dispatch services and collaborations with affiliated organizations from the perspective of sustainable IT operations. Moving forward, it plans to advance development of cloud-integrated and IoT-compatible systems, aiming for customer base expansion and service sophistication in the medium to long term. It maintains stable assets and has strategic investments for growth in view. It adapts to changing market environments while upholding a prudent management stance.
Trivia
Interesting Facts
- Company name is abbreviation for 'Internetworking & Broadband Consulting.'
- Has held specific worker dispatch business license since founding and provides talent.
- Network monitoring tool 'System Answer' developed by numerous IT certified professionals.
- Changed market listing from Tokyo Stock Exchange Mothers to Prime Market.
- Accelerated regional expansion of sales and services with West Japan office in Osaka.
- Built partnership relations with numerous major IT companies as an agent.
- Employs engineers with wide range of certifications for high-quality services.
- Has track record of business partnership with SoftBank IDC in 2009 for performance monitoring services.
- Participates in social contribution activities such as regional IT workshops.
- Has steadily strengthened management base after listing and achieved steady growth.
- UI of monitoring tools highly regarded for usability.
- Known for substantial customer support for SMEs.
- Regularly holds in-house technical sharing sessions and training to maintain technical strength.
- Receives custom development orders from major telecom carriers.
- Maintains solid presence in Japan's cloud monitoring market.
Hidden Connections
- Former Allied Telesis vice president serves as representative director, providing strong industry connections.
- Early partnership with SoftBank Group-related IDC Frontier, fostering deep trust.
- Covers broad market areas through sales collaborations with numerous major IT agents.
- Strong ties with Cisco equipment introducers due to many Cisco-certified personnel.
- Highly regarded as indispensable for IT infrastructure operations support in Japan's mid-sized enterprises.
- Contributes technically to groups like network monitoring technology standards research.
- Well-acquainted with financial institution IT departments, advancing relationship building.
- Pioneering multiple initiatives in domestic IT operation automation services.
Future Outlook
Growth Drivers
- Increasing demand for advanced domestic IT infrastructure
- Promotion of digital transformation in mid-sized enterprises
- Expansion of cloud monitoring services market
- Growing demand for IoT network monitoring technology
- Increased demand for operation services due to remote work establishment
- Rising needs for advanced security monitoring
- AI utilization for monitoring and operation efficiency
- Demand growth from local government IT advancement
- Expansion of IT operation automation services
- Growth in engineer dispatch services
Strategic Goals
- Expansion of market share in network monitoring solutions
- Full rollout of cloud-compatible products
- 50% improvement in operational efficiency via AI and automation technologies
- Strengthening innovation through employee diversity promotion
- Establishment of sustainable corporate constitution
- Business expansion emphasizing coexistence with regional communities
- 80% or more of engineers holding advanced technical certifications
- Building foundation for global market entry
- Promotion of internal and external initiatives for environmental burden reduction
- Achieve 30% or more of sales from new services
Business Segments
Network Monitoring Solutions
- Overview
- Provides comprehensive solutions from network monitoring to operational improvements for enterprises.
- Competitiveness
- Stability enhancement through proven monitoring technology and advanced analysis expertise
- Customers
-
- IT departments of SMEs
- Information systems administrators
- System integrators
- IT departments of public institutions
- Manufacturing IT departments
- Financial institution IT departments
- Telecommunications carriers
- School corporation IT management departments
- Healthcare institution IT management departments
- Distribution industry IT departments
- Service industry IT departments
- Government offices
- Products
-
- System Answer series
- Consulting services
- Reporting services
- Operation support tools
- Performance analysis
- Fault prediction tools
- Network diagnostics
- Infrastructure improvement proposals
- Security construction support
- Custom development
- Technical support
- System maintenance
- Troubleshooting support
- Training services
- Cloud integration support
IT Infrastructure Construction and Maintenance Services
- Overview
- Offers a wide range of services from IT infrastructure construction to operation, maintenance, and troubleshooting.
- Competitiveness
- High-quality delivery based on engineers' advanced certifications and extensive experience
- Customers
-
- Large corporate IT departments
- SIers
- Telecom carriers
- System development companies
- Government offices
- Educational institutions
- Local governments
- Manufacturing
- Distribution
- Services
- Healthcare institutions
- Financial institutions
- Products
-
- Server construction
- Network design
- Security construction
- Operation and maintenance services
- Troubleshooting
- Technical consulting
- Cloud migration support
- Monitoring system implementation
- Software development
- Troubleshooting
- Dispatched engineer services
- Education and training
- Network optimization
- Risk management support
- Fault prevention measures
Network Performance Monitoring Services
- Overview
- Specialized services in network performance monitoring to support stable and optimized communications.
- Competitiveness
- Real-time performance analysis and proprietary diagnostic algorithms
- Customers
-
- Telecommunications carriers
- Data center operators
- Cloud providers
- Large corporate IT departments
- Financial institutions
- Manufacturing
- Distribution
- Public institutions
- Educational institutions
- Healthcare institutions
- Services
- Logistics
- Products
-
- Performance monitoring tools
- Network diagnostic reports
- Consulting
- Fault detection systems
- Data analysis services
- System optimization proposals
- Fault forecasting systems
- Training
- Technical support
- Operation improvement plans
IT Engineer Dispatch Services
- Overview
- Dispatches specialized IT engineers to customers to provide high-quality technical support.
- Competitiveness
- Licensed specific worker dispatch business with supply of excellent talent
- Customers
-
- IT companies
- System integrators
- Large corporate IT departments
- Public institutions
- Telecom carriers
- Manufacturers
- Distribution
- Educational institutions
- Financial institutions
- Manufacturing
- Healthcare institutions
- Services
- Products
-
- Network engineer dispatch
- System operation engineer dispatch
- Security engineer dispatch
- Project support
- Emergency response engineers
- Technical support
- Education and training
- Quality management support
- Troubleshooting
- Operation improvement support
Consulting Services
- Overview
- Specialized consulting in IT monitoring and operations to solve customer challenges.
- Competitiveness
- Services fusing theory and practice based on years of track record
- Customers
-
- Mid-sized enterprises
- IT departments
- System integrators
- Telecom companies
- Financial institutions
- Manufacturing
- Distribution
- Public institutions
- Healthcare institutions
- Educational institutions
- Products
-
- IT infrastructure evaluation
- Operation improvement proposals
- Performance audits
- Fault prevention plan creation
- Security assessments
- System optimization planning
- Technical research
- Risk management support
- Report creation
- Recommendations for management
Competitive Advantage
Strengths
- Deep expertise in network monitoring technology
- High rate of certified engineers
- Solid reputation in the market
- Customer-focused consulting capabilities
- Stable talent supply via specific worker dispatch license
- Rich lineup of B2B services
- Regional coverage via Tokyo and Osaka bases
- Proprietary know-how in performance monitoring services
- Strong network of sales agents
- Experienced management team
- Active investment in technological innovation
- Long-term stable customer relationships
- Flexible customization capabilities
- Established operations management expertise
- Reliable quality assurance system
Competitive Advantages
- High reliability of network monitoring tool 'System Answer'
- Technical prowess from numerous Cisco and Microsoft certified personnel
- Reliable talent supply with specific worker dispatch business license
- One-stop provision of diverse IT infrastructure services
- Strengthened partnerships with major IT vendors like Microsoft and Cisco
- Consulting capabilities specialized in operational improvements
- Extensive sales network leveraging major bases in Tokyo and Osaka
- Utilization of proprietary technologies in performance monitoring services
- Custom solution development tailored to customer needs
- Broad business model from dispatch to tool provision
- Integrated monitoring of network performance and security
- Reliability from business partnerships like SoftBank IDC
- Active adoption of latest technologies and product improvements
- High customer satisfaction and repeat rate
- Rapid troubleshooting via flexible operations
Threats
- Intensifying competition from major IT vendors
- Customer shift to cloud services
- Heightened competition for talent acquisition
- Increasing cyberattack and security risks
- Concerns over adaptation lag due to rapid technological evolution
- IT investment restraint due to economic fluctuations
- Price competition from other companies' products
- Impacts from regulatory changes
- Shift of agent networks to competitors
- Decline in IT budgets for SMEs
- Challenges in new market development
- Succession issues from aging engineers
Innovations
2023: Release and Feature Expansion of System Answer G3
- Overview
- Third-generation network monitoring tool equipped with advanced analysis and automated reporting functions.
- Impact
- Achieved improved customer satisfaction and increased new customer acquisition.
2022: Introduction of Cloud-Integrated Monitoring Services
- Overview
- Enhanced monitoring compatibility for cloud environments to promote acquisition of new customer segments.
- Impact
- Increased demand from cloud-using enterprises.
2021: Development of Network Fault Prediction Algorithms
- Overview
- Began incorporating AI-based fault precursor detection technology into products.
- Impact
- Contributed to reducing system downtime risks.
2024: Launch of Operation Automation Services
- Overview
- Began providing new services to customers that automate operational tasks.
- Impact
- Achieved reduction in operational costs and improved efficiency.
2020: Development of Security Enhancement Packages
- Overview
- Developed products integrating security audit functions with network monitoring.
- Impact
- Contributed to enhancing customer security.
2023: Enhancement of Remote Operation Support Services
- Overview
- Strengthened remote network operation support services to meet needs.
- Impact
- Contributed to reducing customer operational burden.
2021: Introduction of Operation Data Analysis Platform
- Overview
- Introduced new system to analyze vast operational logs and visualize usage.
- Impact
- Contributed to improving accuracy of improvement proposals.
2020: Launch of Mobile App Integration
- Overview
- Began providing app integration allowing customers to access monitoring info from smartphones.
- Impact
- Improved convenience and customer satisfaction.
Sustainability
- Promotion of energy-efficient server usage
- Realization of paperless offices
- CO2 reduction through promotion of remote work
- Thorough waste recycling
- Ongoing regional IT education support activities
- Promotion of environmentally considerate product development
- Introduction of sustainable procurement policies
- Implementation of employee health management programs
- Promotion of women's active roles for diversity
- Ongoing enhancement of information security