Eltes

Basic Information

Stock Code
3967
Industry
Information and Communications Industry
Category Detail
Systems & Software
Prefecture
Iwate Prefecture
Establishment Year
April 2012
Listing Year
November 2016
Official Website
https://eltes.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Sysloc, Digipla, ULS Group, Global Security Expert, Future, Business Engineering, pluszero, ABEJA, ZETA, Baycurrent, Management Solutions, Rise Consulting Group, F-Code

Overview

Eltes is a systems and software company established in 2012 in the information and communications industry, with strengths in countermeasures against reputational damage on SNS.

Current Situation

Eltes has been growing in recent years with corporate net risk avoidance as its main business, specializing in preventing the expansion of reputational damage on SNS. Estimated sales for fiscal 2023 are around 2 billion yen, providing IT risk consulting services to a wide range of customers from SMEs to large corporations. Technically, it is strengthening risk detection technology using AI and data analysis to differentiate from competitors. It is also focusing on building IT services that fulfill social responsibilities with consideration for sustainability. In the future, along with supporting DX for customer companies, it plans to advance AI technology sophistication and expects about 15% annual sales growth. Headquartered in regionally focused Iwate Prefecture, it clearly demonstrates its posture toward nationwide expansion. By 2026, it aims to acquire international patents for related AI solutions and strengthen technological leadership within the industry.

Trivia

Interesting Facts

  • A pioneer company that entered the SNS risk countermeasures field early.
  • A growing company based in Iwate Prefecture, a rural area, but with nationwide customers.
  • AI-utilizing risk detection technology receives high evaluation within the industry.
  • Numerous achievements in risk management support for public offices.
  • Attracting attention as a provider of solutions for the Revised Unfair Competition Prevention Act.
  • Proprietary algorithm for SNS flaming countermeasures is pending patent.
  • Conducting net literacy awareness activities for local communities.
  • Contributing to the development of IT industry in the Tohoku region.
  • Specialized service company focused on countermeasures against net reputational damage.
  • One of the few companies in the IT industry with close legal collaboration.
  • Possesses numerous proprietary AI analysis tools for business efficiency.
  • Continuously actively investing in new businesses and technology development.
  • About 30% of employees are data scientists or legal professionals.
  • Maintains customer satisfaction over 90% in SNS trouble prevention.
  • CEO has extensive experience in both IT and legal fields.

Hidden Connections

  • Has collaboration record in AI technology research with main competitor ABEJA.
  • Mutual utilization of risk evaluation data with some financial institution customers.
  • Co-hosted seminars with law firms for Revised Unfair Competition Prevention Act response.
  • Numerous collaborative projects with System Location for system infrastructure construction.
  • Participates in regional IT talent development projects in collaboration with various parties.
  • Technical alliance with major consulting firm possessing risk consulting know-how.
  • SNS monitoring tool developed by combining technologies from multiple domestic and international vendors.
  • Currently providing special support services for patient information protection to medical institution customers.

Future Outlook

Growth Drivers

  • Increasing demand for net risk countermeasures accompanying SNS usage growth.
  • Improvement in risk detection accuracy and automation promotion through AI technology.
  • Strengthened legal regulations on information security enhancement.
  • Increasing demand for IT consulting due to corporate DX promotion.
  • Expanding social interest in reputational damage countermeasures.
  • Further awareness and corporate response strengthening for Revised Unfair Competition Prevention Act.
  • Expansion of local corporate IT investments due to regional economic revitalization.
  • Growth potential through new market development (medical, education, finance).
  • Expansion of related services due to cloud service proliferation.
  • Improving evaluation of flaming countermeasure expertise domestically and internationally.
  • Increasing corporate risk management demand due to heightened social responsibility awareness.
  • Increasing IT support demand from telework introduction post-COVID.

Strategic Goals

  • Establishment as a top-class SNS risk countermeasures company in Japan.
  • Acceleration of new service creation utilizing AI technology.
  • Market share expansion in Revised Unfair Competition Prevention Act response.
  • Grow sales to approx. 10 billion yen scale.
  • Expansion of IT talent development business in collaboration with local communities.
  • Building business foundation with global expansion in mind.
  • Reducing environmental impact through sustainable IT service operations.
  • Strengthening leadership in corporate DX promotion support.
  • Maintaining and improving customer satisfaction above 90%.
  • Realizing high value-added services through strengthened legal collaboration.

Business Segments

Risk Management Support

Overview
Total support services to minimize corporate brand and reputational risks.
Competitiveness
Rapid and accurate risk detection technology through advanced AI analysis
Customers
  • Large corporations
  • Medium-sized companies
  • Public offices
  • Financial institutions
  • Telecommunications carriers
  • Manufacturing
  • Services
  • Retail
  • Media companies
  • Educational institutions
  • Startups
  • Medical institutions
Products
  • SNS Risk Detection Service
  • Net Reputation Monitoring
  • Flaming Countermeasure Consulting
  • Brand Risk Management Tool
  • Risk Assessment Report
  • Crisis Response Scenario Development
  • Risk Training Program
  • Real-time Alert System
  • Data Analysis Report
  • Internal Risk Evaluation
  • Monitoring System Implementation Support
  • Legal Response Support

IT Infrastructure Consulting

Overview
Provides optimal IT infrastructure design and operation consulting to public offices and corporations.
Competitiveness
Customized support capabilities based on business understanding
Customers
  • Local governments
  • General companies
  • Financial institutions
  • Educational institutions
  • Medical institutions
  • Manufacturing
  • Public interest corporations
  • Retail
  • Transportation
  • Research institutions
Products
  • IT Infrastructure Construction Support
  • Cloud Migration Planning
  • System Operation Optimization
  • Risk Management Diagnosis
  • IT Security Enhancement Proposals
  • Technical Support
  • DX Promotion Support
  • Business Process Improvement Proposals

Data Analysis and AI Solutions

Overview
Analysis services that leverage SNS and online data to improve corporate marketing effectiveness.
Competitiveness
Proprietary AI technology strong in natural language processing
Customers
  • IT companies
  • Advertising agencies
  • Marketing companies
  • Retail
  • Telecommunications carriers
  • Financial institutions
  • Manufacturing
Products
  • SNS Data Analysis Tool
  • Customer Behavior Analysis
  • Trend Prediction AI
  • Natural Language Processing Service
  • Marketing Support Solutions

Legal and Compliance Support

Overview
Compliance enhancement support services corresponding to legal regulations such as the Revised Unfair Competition Prevention Act.
Competitiveness
Highly effective support through collaboration with legal experts
Customers
  • Legal departments
  • Audit firms
  • Medium-sized companies
  • Large corporations
  • Public offices
Products
  • Trade Secret Countermeasure Consulting
  • Corporate Compliance Diagnosis
  • Risk Response Manual Creation
  • Training Seminars
  • Fraud Detection System Proposals

Crisis Management and BCP Formulation Support

Overview
Plan development and education support aimed at strengthening crisis response capabilities for companies and organizations.
Competitiveness
Support system by specialized staff with extensive practical experience
Customers
  • Manufacturing
  • Financial institutions
  • Logistics companies
  • Public offices
  • Medical institutions
Products
  • Crisis Management Plan Development
  • BCP Formulation Support
  • Risk Communication
  • Training Programs
  • Early Warning Systems

Customer Satisfaction Improvement Support

Overview
CS improvement support services based on customer evaluation data analysis.
Competitiveness
Data-driven improvement proposal capabilities
Customers
  • Retail
  • Services
  • Telecommunications carriers
  • Manufacturing
Products
  • Customer Feedback Analysis
  • Service Quality Monitoring
  • Issue Extraction Report
  • Improvement Project Support

M&A Advisory

Overview
Investigation, negotiation, and execution support services for corporate M&A.
Competitiveness
Advisory expertise strong in IT and risk fields
Customers
  • Venture companies
  • SMEs
  • Large corporations
  • Investment funds
Products
  • Corporate Valuation Analysis
  • Negotiation Support
  • Contract Preparation Support
  • Post-M&A Integration Support

In-house Training and Education Services

Overview
Education programs aimed at improving employee skills and raising risk awareness.
Competitiveness
Practical curriculum tailored to actual business
Customers
  • Companies in general
  • Public offices
  • School corporations
  • Medical institutions
Products
  • Risk Management Training
  • IT Security Education
  • Crisis Awareness Seminars
  • DX Talent Development Program

Research and Analysis Services

Overview
Collects and analyzes various information on the net for use in corporate strategy support.
Competitiveness
Proprietary collection technology and extensive analysis know-how
Customers
  • Market research companies
  • Large corporations
  • Media
  • Government agencies
Products
  • Net Reputation Research
  • SNS Trend Analysis
  • Consumer Behavior Research
  • Brand Evaluation Research

Cloud-related Services

Overview
One-stop support from cloud introduction to operation.
Competitiveness
Cloud proposals emphasizing security
Customers
  • SMEs
  • Ventures
  • IT companies
  • General companies
Products
  • Cloud Environment Construction
  • Operation Monitoring Support
  • Cloud Security
  • Cloud Consulting

Net Flaming Countermeasure Support

Overview
Comprehensive support for prevention and initial response to SNS flaming risks.
Competitiveness
Fusion of rapid response know-how and AI technology
Customers
  • Large corporations
  • Local governments
  • School corporations
  • Food and beverage industry
  • Apparel industry
Products
  • Flaming Prevention Consulting
  • Initial Flaming Response Support
  • Monitoring Tools
  • Crisis Response Scenario Creation

Competitive Advantage

Strengths

  • Specialized know-how in SNS reputational damage countermeasures
  • Advanced AI and data analysis technology
  • Regionally rooted management in Iwate Prefecture
  • Service deployment adaptable to diverse industries
  • Rapid reputational risk detection system
  • Specialized support in legal and compliance
  • Numerous achievements with public offices
  • Extensive consulting experience
  • High-quality customer support system
  • Proactive stance on introducing latest technologies
  • Responsive capabilities through in-house developed tools
  • Specialized knowledge in M&A support
  • Possession of risk management education programs
  • Strengthening sustainability responses
  • Market recognition in net risk domain

Competitive Advantages

  • Proprietary technology fusing real-time SNS monitoring and AI analysis
  • Accumulated extensive cases and analysis data specialized in SNS
  • Gained trust from public offices and financial institutions
  • Expertise in responding to the Revised Unfair Competition Prevention Act
  • Provision of multifaceted consulting services
  • Flexible customization response to customer needs
  • Comprehensive risk management support not available from competitors
  • Solid local base built through collaboration with regional companies
  • Customer development support utilizing training and education programs
  • Service quality improvement through continuous introduction of latest technologies
  • Broad industry coverage and numerous customer segments
  • High-precision risk prediction leveraging internal data
  • Reliable support system emphasizing customer satisfaction
  • Speed and know-how in incident response
  • Active investment in continuous improvement and technological innovation

Threats

  • Advancements in competitors' AI analysis technologies
  • Impacts from changes in SNS platform specifications
  • Increased response costs due to strengthened information security regulations
  • Intensifying market price competition
  • Diversification of needs due to customer DX progress
  • Risk of business interruption from natural disasters
  • Intensified competition from increasing new entrants
  • Risk of system failures due to technology dependency
  • Burden of responding to amendments to the Personal Information Protection Act
  • Market opportunity losses from delays in global expansion
  • Risk of service suspension due to cyber attacks
  • Demand contraction due to customer in-house development trends

Innovations

2024: AI-Based Reputation Detection System Renewal

Overview
Significantly improved detection accuracy through AI analysis and natural language processing.
Impact
50% improvement in detection speed and 30% reduction in false positives

2023: Launch of Legal Support Service for Revised Unfair Competition Prevention Act

Overview
Provides support packages for trade secret protection in response to legal amendments.
Impact
Leads to improved customer satisfaction and acquisition of new customers

2022: Development of Initial SNS Flaming Response Support Tool

Overview
Released a support tool to streamline responses in the early stages of flaming.
Impact
Contributes to 30% shorter response times and suppression of damage expansion

2021: Enhanced Data Visualization Platform

Overview
Renewed customer dashboard to improve usability and analysis functions.
Impact
Increased customer usage frequency and reduced churn rate

2020: Productization of Cloud-Compatible Services

Overview
Launched packaged risk detection services for cloud environments.
Impact
Sales expansion through increased number of adopting companies

Sustainability

  • Promotion of environmentally friendly data center usage
  • CO2 emission reduction through promotion of telework
  • Implementation of IT asset donations for social contribution
  • Efforts to strengthen personal information protection and privacy
  • Active support for regional IT talent development