Dentsu International Information Service

Basic Information

Stock Code: 4812
Industry: Information and Communications
Category Detail: Systems & Software
Prefecture: Tokyo
Establishment Year: December 1975
Listing Year: November 2000
Official Website: https://www.isid.co.jp/
TSE Information: TSE Information
Yahoo! Finance: Yahoo! Finance
Other Companies: NSSOL, TIS, Nomura Research Institute, Simplex Holdings, Obic, Otsuka Corporation, BIPROGY, NTT Data Group, DTS, SCSK

Overview

Dentsu International Information Service is a leading company established in 1975 in the information and communications industry, providing advanced IT solutions as the think tank of the Dentsu Group, centered on system integration and consulting.

Current Situation

Dentsu International Information Service secured consolidated sales of approximately 152.6 billion yen, ordinary income of approximately 21 billion yen, and net assets of approximately 91.2 billion yen in the fiscal year ending December 2024, maintaining a stable financial base. It has strengths primarily in finance and manufacturing, with multiple subsidiaries and branches domestically and internationally. In recent years, it has advanced service sophistication and efficiency through the acquisition of a UI/UX design company and the integration of IT subsidiaries. By linking system integration, consulting, and think tank functions, it supports the resolution of customer challenges. It focuses on technology development in areas such as digital certificates and smart factories. It is actively engaged in sustainability, strengthening its management base through reorganization and integration while promoting strategies aligned with industry trends. As a growth strategy toward 2030, it aims to promote digital innovation and expand its presence in global markets.

Trivia

Interesting Facts

Provided Japan's first private commercial time-sharing service.
Evolved in deep collaboration as the information systems division of Dentsu Group.
Acquired a specialized design company to strengthen UI/UX field.
MBSE business in collaboration with Fraunhofer Institute is rare domestically.
Established global expansion through subsidiary setups and acquisitions in multiple countries.
STRAVIS consolidated accounting system for financial industry has numerous major enterprise implementations.
Established joint venture with Seven Bank to provide fraud detection platform.
Certified as one of Japan's few specific system operation companies.
Actively contributes to society by establishing specialized company for disabled employment promotion.
Capital and business alliance with FA Products for smart factory support.
Connected to Dentsu Group's innovation studio collaborating with MIT and others.
Provides wide range from system integration to consulting and think tank.
Maximizes business synergies through subsidiary integration.
Belongs to information and communications sector in Tokyo Stock Exchange Prime Market, stable listed company.
Dentsu Group holds 61.78% of major shareholders, with strong parent company support.

Hidden Connections

Fuses marketing and IT as a think tank under Dentsu Group.
Strong in real estate x IT through joint FinTech community operation with Mitsubishi Estate.
Joint venture subsidiary with Seven Bank provides payment fraud detection platform.
Overseas subsidiaries deployed across Asia, providing IT services responsive to local needs.
Advances MBSE business through joint venture with German Fraunhofer, linking with European technology.
Leads location-based service development by holding 33.3% stake in Kuujit.
Plays central role in marketing data operations within Dentsu Group.
Promoting social responsibility through disabled employment support by ISID Bright.

Future Outlook

Growth Drivers

Expansion of digital transformation demand
Increasing IT sophistication needs in finance and manufacturing
Market growth in UX/UI domain
Need for strengthened cybersecurity measures
IT service expansion in global markets
Promotion of IT utilization for sustainable society
Advancement of AI and data analysis technologies
Increase in cloud service adoption
Digitalization promotion in public and administrative sectors
Focus on talent development and reskilling
Spread of IoT and smart factory technologies
New business creation leveraging group synergies

Strategic Goals

Achieve over 30% global sales ratio
Become top class domestically in UX/UI design field
Realize sustainable management and environmental impact reduction
Double sales of AI and data analysis services
Strengthen DX consulting services
Establish leadership in cybersecurity domain
Foster organization culture emphasizing diversity
Achieve over 90% customer satisfaction in digital service provision
Efficiency and expansion through IT subsidiary integration
Continuous promotion of community contribution activities

Business Segments

System Development for Financial Sector

Overview

Develops and operates IT systems with security and efficiency for financial institutions.

Competitiveness

High security response capabilities and industry knowledge

Customers

Major Banks
Insurance Companies
Securities Firms
Financial Service Providers
FinTech Companies
Credit Unions
Leasing Companies
Credit Card Companies
Asset Management Companies
Installment Companies

Products

Consolidated Accounting System
Payment Solutions
Risk Management System
Digital Certificate Service
Customer Management System
Financial Data Analysis Tools
Online Banking Development
API Development
Security Management
Business Automation Solutions

Industry 4.0 Support for Manufacturing

Overview

Provides IT services to promote digitalization and efficiency in manufacturing.

Competitiveness

Fusion of manufacturing-specific know-how and advanced IT technologies

Customers

General Manufacturers
Automobile Manufacturers
Electrical Equipment Manufacturers
Precision Machinery Manufacturers
Heavy Industry Companies
Parts Suppliers
FA-Related Companies
Industrial Equipment Manufacturers
Assembly Manufacturers
Technical Service Companies

Products

Smart Factory Construction
Production Management System
IoT Platform
Factory Automation Support Software
Manufacturing Data Analysis Services
Robot Integration Control
Quality Management System
Equipment Maintenance Solutions
Cloud-Linked Systems
Real-Time Monitoring Tools

IT Services for Public and Government

Overview

Provides efficient and secure IT solutions for the public sector.

Competitiveness

Track record and reliability tailored to public sector requirements

Customers

Local Governments
Government Agencies
Public Organizations
Educational Institutions
Medical Institutions
Research Institutions
Transportation-Related Companies
Disaster Prevention Agencies
Environmental Conservation Groups
Think Tanks

Products

Data Utilization Platform
Government System Development
Public Security Measures
Citizen Service Apps
Research Data Management
Regional Marketing Support
Disaster Information Systems
Medical Information Linkage Systems
Education ICT Solutions
Environmental Monitoring Systems

IT Support for Logistics and Distribution

Overview

Supports efficiency with IT services specialized for logistics and distribution.

Competitiveness

Customization capabilities tailored to the industry

Customers

Logistics Companies
Warehousing Operators
Distribution Retail
EC Operators
Transportation Companies
Delivery Services
Supply Chain Management Companies
Manufacturing Logistics Divisions
Trading Companies
Logistics Consulting Companies

Products

Logistics Management System
Delivery Optimization Tools
Warehouse Management Software
Inventory Management System
Traceability Solutions
IoT-Based Shipping Monitoring
Digital Supply Chain Analysis
Logistics Strategy Support
Customer Management System
Automatic Identification Systems

Marketing Technology

Overview

Technologies and services to support the digitalization of marketing.

Competitiveness

Integration with Dentsu Group's advertising resources

Customers

Advertising Agencies
Marketing Companies
Retail
Telecommunications Carriers
Distribution
Consumer Goods Manufacturers
Service Industry
Media Companies
EC Operators
Event Operators

Products

Regional Marketing Support Tools
Customer Data Platform
Ad Delivery Systems
Analysis and Reporting Tools
Digital Campaign Management
Location-Based Linked Services
Online Customer Touchpoint Analysis
SNS-Linked Platform
CRM Systems
AI Marketing Support

Cloud and Digital Infrastructure Construction

Overview

Provides secure and flexible cloud infrastructure and operation services.

Competitiveness

Extensive infrastructure construction track record and advanced operation technologies

Customers

All Industries
Large Enterprises
Mid-Sized Companies
Startups
IT Service Providers
Financial Institutions
Manufacturing
Distribution
Public Institutions
Educational Institutions

Products

Cloud Migration Services
Hybrid Cloud Infrastructure
Secure Cloud Design
Multi-Cloud Management
Infrastructure Automation Tools
Monitoring and Operation Services
Backup Solutions
Data Center Construction
Network Design and Operation
API Linkage Infrastructure

Security Services

Overview

Provides comprehensive cybersecurity measures.

Competitiveness

Consistent system from defense to education

Customers

General Corporations
Financial Institutions
Government Offices
Medical Institutions
Educational Institutions
Telecom Carriers
Manufacturing
Retail
Services
Transportation

Products

Information Security Audits
Threat Detection Services
Network Defense
Access Management
Data Encryption
Malware Countermeasures
Incident Response
Security Education
Compliance Support
Risk Assessment

AI and Data Analysis Services

Overview

Data-driven management support services utilizing AI technology.

Competitiveness

Fusion of advanced machine learning technologies and business knowledge

Customers

Manufacturing
Finance
Distribution
Services
Media
Public Institutions
Transportation
Healthcare
Retail
Advertising

Products

Big Data Analysis
Predictive Analysis Tools
Natural Language Processing
Image Recognition Systems
Chatbot Development
Demand Forecasting Models
Process Optimization
Behavioral Analysis
Reporting Tools
AI Implementation Support

Overseas IT Services Expansion

Overview

IT service deployment in collaboration with overseas subsidiaries and affiliates.

Competitiveness

Service provision capabilities adapted to each country's market

Customers

Asian Companies
Local Subsidiaries
Overseas Branches
International Companies
Multinational Corporations
Local Partners
Telecom Operators
Financial Institutions
Manufacturing
Services

Products

Overseas System Construction Support
Multilingual IT Services
Local IT Support
Global Operation Monitoring
International Data Linkage
Overseas Cloud Environment Management
Local IT Consulting
Overseas Personnel Dispatch
Overseas Market Research
IT Infrastructure Introduction

R&D Support and Think Tank Business

Overview

Provides specialized technology and economic analysis to support societal and corporate transformation.

Competitiveness

Rich data and insights through collaboration with Dentsu Group

Customers

Corporate R&D Departments
Government Agencies
University Labs
Think Tanks
Industry Associations
Public Service Institutions
Economic Research Institutions
Market Research Companies
Technology Development Companies
Policy Planning Agencies

Products

Technology Research Reports
Market Analysis Surveys
Policy Recommendations
Economic Trend Analysis
Technology Evaluation Services
System Evaluation
Industry Trend Surveys
Digital Transformation Research
Technology Roadmap Creation
Technology Consulting

Education and Talent Development Support

Overview

Training and education services aimed at improving IT and business skills.

Competitiveness

Practical training programs linked to real-world operations

Customers

Corporate Training Departments
IT Staffing Companies
Educational Institutions
Vocational Schools
Local Governments
Large Enterprises
SMEs
New Business Development Departments
Engineer Training Institutions
Training Operators

Products

IT Technology Training Programs
Digital Skills Education
Management Training
DX Promotion Talent Development
Online Courses
Technical Certification Support
New Hire Training Programs
Leadership Development
Language and Communication Training
Career Support Services

Competitive Advantage

Strengths

Strong support system from Dentsu Group
Advanced system integration technology
Expertise in finance and manufacturing
Network of bases domestically and internationally
Diverse IT service offerings
Comprehensive security measures
Linkage with think tank functions
Stable financial base
Technology capabilities responsive to customer needs
User-focused strategy strengthened by UX/UI design
Extensive implementation track record
Digital transformation promotion capabilities
Industry-specific solutions
Overseas market expansion experience
Business expansion utilizing M&A

Competitive Advantages

Differentiation from competitors possible through fusion of Dentsu Group's integrated marketing resources and IT services
High reliability from long years of IT solutions for the financial industry
Promotes introduction of cutting-edge technologies with smart factory support specialized for manufacturing
Global responsiveness through collaboration with multinational subsidiaries
Improved customer engagement through strengthened UI/UX field
Secure service provision incorporating latest security technologies
Rapid analysis and recommendations on market and technology trends leveraging think tank functions
Efficiency and one-stop service system through subsidiary integration
Combines high technical capabilities with extensive business know-how
Specialized team organization for diverse industry needs
Numerous achievements in domestic and international public and administrative sectors
Innovative solution derivation in AI and data analysis fields
Rich customer base across multiple industries
Maintains competitive edge through continuous technology investment
Customizable response to customer challenges

Threats

Risk of intensifying competition and price competition in the IT industry
Decline in competitiveness due to delays in responding to rapid technological changes
Business constraints from changes in domestic and international regulations
Impact of political and economic instability in overseas markets
Increasing security risks such as cyber attacks
Intensifying competition for talent acquisition and development
Market share erosion by new entrants
Decline in sales due to customer IT investment cuts
Risk of changes in allocation of group management resources
Uncertainty in demand due to economic fluctuations
Compatibility issues from changes in technology standards
Unpredictable impacts from natural disasters or pandemics

Innovations

2024: UX/UI Strengthening via Mitsue Design Acquisition

Overview: Expanded design services by acquiring Mitsue Design, strong in UI/UX design.
Impact: Improved service competitiveness in user experience domain

2024: Launch of Internationally Compliant Digital Certificate Service

Overview: Newly provided secure digital certificate service compliant with international standards.
Impact: Expansion of security services and improved customer trust

2023: Dentsu Soken Technology Establishment Plan

Overview: Plan to strengthen system integration business structure through integration of IT subsidiaries.
Impact: Improvement in business efficiency and competitiveness

2022: Joint Venture Launch with Two Pillars GmbH

Overview: Collaborating with Germany's Fraunhofer Institute to develop MBSE (Model-Based Systems Engineering) business.
Impact: New market acquisition through technological innovation

2021: Completion of Local Merger by PT. ISID Indonesia

Overview: Improved business efficiency and market responsiveness through integration of Indonesian subsidiaries.
Impact: Expansion of local business and cost reduction

2020: Establishment of Dentsu Innovation Studio

Overview: Jointly established innovation base in San Francisco with parent Dentsu Group.
Impact: Promotion of global innovation

2020: ISID Bright Establishment to Promote Disabled Employment

Overview: Established new company to create employment opportunities for people with disabilities.
Impact: Fulfillment of social responsibility and promotion of diversity

Sustainability

Promotion of disabled employment and diversity
System development aimed at reducing environmental impact
Strengthening collaboration with local communities
Information protection through enhanced cybersecurity
Promotion of work-style reform and work-life balance
Operation of energy-efficient data centers
Support for continuous employee skill development
Green IT promotion
Contribution to correcting digital divide
Sustainability assessment of supply chains
Expansion of social contribution activities
Improved corporate transparency through strengthened governance