HYUGA PRIMARY CARE

Basic Information

Stock Code: 7133
Industry: Retail
Category Detail: Specialty Stores & Drugstores
Prefecture: Fukuoka Prefecture
Establishment Year: November 2007
Listing Year: December 2021
Official Website: https://www.hyuga-primary.care
TSE Information: TSE Information
Yahoo! Finance: Yahoo! Finance
Other Companies: Pharmarise Holdings, Quoll Holdings, Cosmos Pharmacy, Nihon Chozai, Medical Ikkou Group, F&F, Medical System Network, WDB Coco, Stemcel Research, Mia Health Holdings, Cocol Port, Ain Holdings, Sapporo Clinical Laboratories

Overview

HYUGA PRIMARY CARE, founded in 2007 and based in Fukuoka Prefecture, is a dispensing pharmacy operator that continues to grow in the specialty stores and drugstores industry, with home-visit dispensing and online medication guidance as its core pillars.

Current Situation

HYUGA PRIMARY CARE maintained stable sales in fiscal 2023, actively promoting the expansion of home-visit dispensing services centered on pharmacy operations. To address the pharmacist shortage, it has introduced online medication guidance, achieving efficient patient follow-up. Based in Fukuoka Prefecture, it is accelerating store expansion in the Kyushu region while differentiating itself from competitors in the specialty stores and drugstores sector. It flexibly responded to increased demand for non-contact services during the COVID-19 pandemic and is exploring service innovations through IT technology utilization. Moving forward, it aims to contribute to the advancement of the community-based integrated care system, anticipating mid- to long-term growth in home-visit medical care and dispensing support services. Through its partnership with Rakuten Group, it is strengthening its digital business foundation and focusing on acquiring new customer segments. On the investment front, it emphasizes efficient operations and maintaining a sound financial position. By solidifying its position as a specialized service provider for regional healthcare and addressing diverse medical needs, it seeks sustainable growth.

Trivia

Interesting Facts

Local company specializing in home-visit dispensing centered in Fukuoka Prefecture
Contributes to improved convenience for elderly in rural areas through online medication guidance
Advancing digital medical services in collaboration with Rakuten Group
Early adopter of specialized online initiatives in the dispensing pharmacy industry
Strengthening ties with nursing care operators as a key hub for community-based integrated care
Top-class track record in home-visit dispensing services within Kyushu
Stable growth as a local pharmacy chain in the new listing market

Hidden Connections

Leveraged Rakuten's IT technology to newly enter the medical field
Supports business efficiency for major dispensing chains via medical consulting
Participates in Fukuoka Prefecture's community-based integrated care promotion council
Many executives from pharmaceutical and medical institutions with rich on-site knowledge
IT management tools for home-visit dispensing gaining attention as industry standard model
Also engaged in nursing care product sales through ties with related companies
Number of pharmacist employees is top-class among local pharmacy chains
Deploying joint health promotion projects with Fukuoka regional hospital groups

Future Outlook

Growth Drivers

Increasing demand for home-visit dispensing due to aging society
Expansion of online medication guidance and telehealth markets
Increased business opportunities from community-based integrated care promotion
Operational efficiency and service enhancement via IT adoption
Digital service expansion through Rakuten Group collaboration
Growing needs to address medical personnel shortages
Market expansion in medical consulting field
Comprehensive service provision through strengthened nursing facility ties
Trend toward patient-centered medical services
New entry into health management and preventive medicine areas

Strategic Goals

Achieve over 1 billion yen in home-visit dispensing service sales
Realize over 50% utilization rate for online medication guidance
Secure top share in Kyushu for community-based integrated care collaboration business
Expand joint business revenue with Rakuten Group to over 300 million yen annually
Fully achieve paperless and environmentally considerate dispensing operations
Create comfortable work environment addressing aging of medical personnel
Launch nationwide expansion of medical consulting business
Multi-regional introduction of nursing care & medical collaboration services
Establish service quality with over 90% patient satisfaction
Enhance social trust through regional contribution activities

Business Segments

Dispensing Services for Medical Institutions

Overview

Provides dispensing, medication guidance, and in-home medical support to medical institutions and nursing facilities

Competitiveness

Regionally integrated network for home-visit dispensing

Customers

Hospitals
Clinics
Nursing Facilities
Elderly Housing
Rehabilitation Centers
Regional Medical Collaboration Organizations
Home Care Providers

Products

Dispensing Services
Medication Guidance
In-Home Medical Support
Online Medication Guidance
Pharmaceutical Management Systems
Medication Management Tools

Medical Consulting Services

Overview

Conducts consulting on business efficiency and IT utilization for medical and nursing care operators

Competitiveness

Team of experts with extensive on-site experience

Customers

Pharmacy Operators
Medical Corporations
Welfare Facilities
Municipalities
Nursing Care Operators

Products

Business Improvement Consulting
Medical IT Implementation Support
Personnel Training Programs
Service Quality Audits

Medical Business Support Services

Overview

Supports administrative tasks in medical settings to reduce workload

Competitiveness

High expertise and flexible service provision

Customers

Clinics
Dispensing Pharmacies
Home Nursing Stations

Products

Medical Administration Outsourcing
Electronic Medical Records Operation Support
Claims Processing Support

Community-Based Integrated Care Support Business

Overview

Supports advancement of community-based integrated care systems and promotes multidisciplinary collaboration

Competitiveness

Locally integrated collaboration framework

Customers

Municipalities
Community Comprehensive Support Centers
Elderly Facilities

Products

Care Plan Support
Medication Management Collaboration
Life Support Services

Digital Medical Services

Overview

Digitalization support for medical and nursing care sites using IT technology

Competitiveness

Technology foundation through partnership with Rakuten Group

Customers

Dispensing Pharmacies
Medical Institutions
Nursing Facilities

Products

Online Medication Guidance Platform
Medication Management App
Health Data Analysis Service

Pharmaceutical Logistics Support

Overview

Supports efficient logistics and quality management for pharmaceuticals

Competitiveness

Utilization of dispensing pharmacy network

Customers

Pharmacy Chains
Pharmaceutical Wholesalers
Nursing Care Operators

Products

Inventory Management Systems
Delivery Arrangement Support
Quality Management Services

Competitive Advantage

Strengths

Regionally focused expansion of home-visit dispensing services
Early adoption of online medication guidance
Stable customer base centered in Fukuoka Prefecture
Trust in the specialty stores and drugstores industry
Strategic partnership with Rakuten Group
Capability to respond to community-based integrated care systems
Staff with extensive medical field experience
Provision of medical consulting services
Utilization of diverse sales channels
Flexible introduction of IT solutions

Competitive Advantages

Specialized expertise and track record in home-visit dispensing
Deployment of new medical services via online medication guidance
Comprehensive service provision through strong ties with regional medical institutions
Strengthened digital medical foundation through technology collaboration with Rakuten Group
Multi-channel sales fusing online and offline
Deployment of community-based integrated care support services tailored to aging society
Contribution to business efficiency for small and medium pharmacies via medical consulting
Improved patient satisfaction through prompt dispensing response and medication guidance
Flexible service provision to meet regional needs
Reduced operational burden for dispensing pharmacies via pharmaceutical logistics support

Threats

Risk of service constraints due to pharmacist shortages
Intensifying price competition with rival dispensing chains
Changes in business environment from medical policy and system reforms
Potential restrictions on home-visit dispensing business due to infectious disease outbreaks
Market fluctuations from spread of online consultations
Risk of customer loss from consolidation of regional medical institutions
Pressure from pharmaceutical price reductions
Increased competition from new entrants
Online service disruptions from system failures
Increased operational burden from strengthened legal regulations

Innovations

2023: Launch of Online Medication Guidance Service

Overview: Full-scale introduction of online medication guidance to meet the telehealth era.
Impact: Contributes to improved patient convenience and new customer acquisition

2024: Business Partnership with Rakuten Group

Overview: Initiated joint service development in digital healthcare field.
Impact: Contributes to strengthening IT technology base and creating new businesses

2022: Renewal of IT System for Home-Visit Dispensing

Overview: Introduced system aimed at improving visiting efficiency and information management.
Impact: Achieved 20% improvement in operational efficiency

2021: Development of Smart Medication Management App

Overview: Released smartphone app with medication reminders and recording functions.
Impact: Contributes to improved patient medication adherence

2023: Launch of Community-Based Integrated Care Collaboration Enhancement Program

Overview: Strengthened regional medical support services through promotion of multidisciplinary collaboration.
Impact: Successfully expanded regionally focused services

2020: Launch of Online Support for Infectious Disease Measures

Overview: Rapidly developed and deployed remote medication consultation functions in response to COVID-19.
Impact: Ensured service continuity and customer retention

Sustainability

Strengthening social contributions through home-visit support for regional healthcare
Resource reduction via paperless dispensing record systems
Regular hosting of regional health promotion events
Proper handling and recycling promotion of medical waste
Emphasis on work-life balance and health management for employees