Marui Group
Basic Information
- Stock Code
- 8252
- Industry
- Retail
- Category Detail
- General Merchandise & Food Retailers
- Prefecture
- Tokyo
- Establishment Year
- March 1937
- Listing Year
- April 1963
- Official Website
- https://www.0101maruigroup.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Obayashi Corporation, J. Front Retailing, Mitsukoshi Isetan, Takashimaya, Matsuya, H2O Retailing, Kintetsu Department Store, Yamato, Saika-ya, Izutsuya, Sumitomo Realty & Development
Overview
Marui Group is a leading comprehensive retailer founded in 1937, centered in the Tokyo metropolitan area, developing retail and fintech businesses with strengths in its unique credit card operations.
Current Situation
Marui Group recorded consolidated sales of 2,178 billion yen and net profit of 21.4 billion yen for the fiscal year ended March 2023, maintaining a stable business foundation. With highly efficient store operations concentrated in the Tokyo metropolitan area as its base, it operates commercial facilities such as Marui stores and Modi, expanding its customer base. In the fintech business, centered on EPOS Card, it maintains competitiveness in the domestic card business market and focuses on developing sub-brands and new services. It also operates an anime business and is exploring new customer attraction methods. It is proactive in sustainability and regional contributions, fulfilling social responsibilities such as environmental measures and promoting employment for people with disabilities. In the future, it plans to strengthen customer engagement using digital technology, expand revenues from existing businesses, and diversify into related areas. It aims for stable growth while differentiating from competing stores.
Trivia
Interesting Facts
- Historic retailer originating from installment sales
- Produces its own anime CMs and other video content
- Credit card membership numbers rank among the top in Japan
- Store name 'Modi' has penetrated as Marui's new brand
- 'EPOS Card' unique points program receives high praise
- Anime business characterized by active participation in production committees
- Achieves efficient store management specialized in Tokyo metropolitan area
- Focuses on art projects with people with disabilities
- Consolidated employee count of approximately 4,400
- Holding company structure oversees diverse businesses
- Early promotion of collaboration between online and physical stores
- Securities business tsumiki Securities under group umbrella
- Deploys unique fashion logistics services
- Implements customer attraction measures linked with local events
- Founder Aoi family has succeeded management for three generations
Hidden Connections
- Builds close ties with Toho Film Division through anime investments
- Disability support and art fusion project receives high social acclaim
- Many trust banks as major shareholders, strengthening ties with trust operations
- Strong partnership with Credit Saison in card business
- Marui stores collaborate with Marui Kit Center logistics for rapid procurement
- Holding company system improves subsidiary management efficiency
- Collaborates with major companies like TOHO animation in anime-related business
- Selected as a constituent of JPX-Nikkei Index 400 in stock market
Future Outlook
Growth Drivers
- Continued efficient store expansion specialized in Tokyo metropolitan area
- Deepening customer experience through digital technology utilization
- Development of new services in fintech field
- Strengthened collaboration with anime and other content businesses
- Advancement of sustainability-focused management
- Brand strengthening through co-creation with local communities
- Promotion of cashless payment adoption
- Marketing expansion to diverse customer segments
- Improved market responsiveness via omni-channel strategy
- Development and sales expansion of high value-added products
Strategic Goals
- Completion of store digital transformation
- Achieve top domestic share in card services
- Reach annual sales of 3 billion yen in anime/content business
- Acquire industry-leading results in environmental load reduction
- Raise disability employment rate to industry highest level
- Secure over 15% of total sales from new businesses
- Strengthen social value creation through regional collaboration
- Improve and stabilize profitability across the group
- Lead promotion of sustainable fashion
- Maintain industry top-class employee satisfaction
Business Segments
Retail Store Operations Support
- Overview
- Provides comprehensive operations and store support for commercial facilities.
- Competitiveness
- Extensive retail operations know-how and group synergy
- Customers
-
- Major Fashion Brands
- Tenant Store Operators
- Advertising Agencies
- Commercial Facility Owners
- Products
-
- Store Planning and Design
- Interior Construction
- Sales Promotion Advertising
- Logistics Services
Card Services Related Business
- Overview
- Deploys diverse related services centered on credit cards.
- Competitiveness
- Strong integration of customer base and IT technology
- Customers
-
- Individual Customers
- Affiliated Retail Stores
- Financial Institutions
- Corporate Entities
- Products
-
- Credit Card Issuance
- Short-term Insurance
- Debt Collection Services
- Points Services
Real Estate Leasing and Management
- Overview
- Provides real estate leasing and management services for commercial facilities, etc.
- Competitiveness
- Linkage with group's store network
- Customers
-
- Lease Contract Parties
- Real Estate Investors
- Related Facility Management Companies
- Products
-
- Leasing Brokerage Services
- Real Estate Portal Operations
- Building Management and Maintenance
Anime Content Investment and Production Support
- Overview
- Supports customer attraction through anime-related funding and promotional collaboration.
- Competitiveness
- Potential for direct utilization in store customer attraction
- Customers
-
- Anime Production Companies
- Production Committee Members
- Distributors
- Products
-
- Production Committee Investments
- Event Planning and Operations
- Promotional Materials Sales
Competitive Advantage
Strengths
- Efficient store network centered in the Tokyo metropolitan area
- High competitiveness in credit card business
- Risk diversification through diversified business operations
- Proactive development of new businesses like anime
- Long-standing brand trust
- Strong customer base and EPOS Card membership numbers
- High-quality service provision
- Promotion of synergies within the group businesses
- Stable financial foundation
- Advanced IT utilization
Competitive Advantages
- Low-cost operations through efficient store management concentrated in the Tokyo metropolitan area
- Unique points program and affiliated store network in EPOS Card
- Broad business areas from commercial facility operations to financial services
- Success in acquiring new young customers through anime business
- Diverse revenue sources from enriched BtoB services
- Flexible management strategy advancement via holding company structure
- Stable financial position and capital strength
- Enhanced customer experience using digital technology
- Strengthened CSR activities through collaboration with local communities
- Customer convenience through provision of diverse payment methods
Threats
- Intense price competition from competing department stores and retailers
- Risk of sales decline due to changes in young people's consumption behavior
- Intensified competition from new entrants in the fintech industry
- Impact of strengthened legal regulations on consumer credit management
- Decline in competitiveness due to delays in digital technology adoption
- Destabilization of consumer sentiment due to economic fluctuations
- Volatility risks in urban real estate leasing market
- Risk of business interruption from natural disasters or social changes
- Security risks such as customer data leaks
- Potential market contraction due to population decline
Innovations
2024: Enhancement of Digital Payment Platform
- Overview
- Significantly updated smartphone payment functions of EPOS Card to improve convenience.
- Impact
- Customer usage rate improved by about 15%, contributing to increased payment volume
2023: Expansion of Active Investments in Anime Business
- Overview
- Increased investments in new anime projects, contributing to store customer attraction and brand value enhancement.
- Impact
- Success in acquiring new young customers
2022: Full IT Infrastructure Renewal Project
- Overview
- Cloud-migrated core systems to enhance operational efficiency and security.
- Impact
- 20% reduction in operating costs, lower incident occurrence rate
2021: Implementation of Contactless Store Services
- Overview
- Introduced touchless payments and AI registers in stores to strengthen COVID-19 measures.
- Impact
- Contributed to improved customer satisfaction and sales maintenance
2020: Launch of Sustainable Fashion Project
- Overview
- Promoted handling and dissemination of environmentally considerate fashion products.
- Impact
- Expanded acquisition of eco-conscious customer segments
Sustainability
- Promotion of energy-saving equipment updates in stores
- Improvement of employment rate for people with disabilities and support for retention
- Environmental protection activities in collaboration with local communities
- Plastic reduction through promotion of eco-bags
- Establishment of internal systems to promote diversity
- Establishment of fund aimed at supporting socially vulnerable groups
- Ongoing environmental impact assessment and disclosure
- Expansion of sustainable fashion
- Store operations mindful of circular economy
- Expansion of clean energy-derived electricity usage