KDDI
Basic Information
- Stock Code
- 9433
- Industry
- Information and Communications Industry
- Category Detail
- Telecommunications Services
- Prefecture
- Tokyo
- Establishment Year
- June 1984
- Listing Year
- September 1993
- Official Website
- https://www.kddi.com/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Soracom, Miq, AIR-U, Mitsubishi Corp, Mitsubishi UFJ, Vision, Japan Communications, NTT, SoftBank, Okinawa Cellular Telephone, FiberGate, SoftBank Group
Overview
KDDI is a major domestic telecommunications company founded in 1984 and an industry leader that deploys mobile communications business and international communications infrastructure centered on the au brand.
Current Situation
KDDI recorded consolidated sales of approximately 5.7 trillion yen and net profit of approximately 638 billion yen for the fiscal year ended March 2024, maintaining a stable revenue base. Its core mobile phone business secures market share with diverse brands centered on au. It leverages extensive infrastructure assets such as international networks, satellite communications, and submarine cables to strengthen dedicated line services for corporations. In recent years, it has expanded financial services and energy sales businesses, focusing on IT solutions amid digitalization and DX initiatives. It is proactive in environmental considerations and promoting women's empowerment, and in 2025, it will relocate its headquarters to Takanawa in Minato-ku, Tokyo, to advance joint development of cutting-edge technologies and smart city projects. Amid intensifying domestic and international competition, it pursues strategies balancing sustained profitability and new business development. Learning from major communication outages, it strengthens stable supply systems while aiming for growth in AI and cybersecurity domains.
Trivia
Interesting Facts
- Former KDD exclusively handled international communications infrastructure as a privatized special corporation.
- KDDI is a designated public institution under the Disaster Countermeasures Basic Act, ensuring communication priority.
- 'au' brand boasts high recognition in Japan's domestic mobile market.
- Made Jupiter Telecom (J:COM) a consolidated subsidiary, entering cable TV.
- Promotes fusion of communications and retail through management involvement in Lawson.
- Focusing on high-speed quality improvements following communication outages and personal data leaks.
- Addressing broad customer segments with diverse sub-brands.
- Satellite phone services used for multifaceted domestic and international applications.
- Established financial services subsidiaries, achieving diversification beyond communications.
- KDDI has capital ties with many major trading companies and financial institutions.
- Planned relocation to Takanawa Gateway as center of smart city vision.
- Active group deployment in music and video streaming businesses.
- Deploys Japan's first corporate fiber dedicated line services.
- Engages in cultural activities such as production support for anime films and concerts.
- Former major shareholder TEPCO experienced share sales.
Hidden Connections
- Kyocera and Toyota Motor Corporation support KDDI's business base as major shareholders.
- NTT and KDDI compete in international communications infrastructure as sibling companies.
- Integrated services provided through collaboration between KDDI's financial subsidiary and Mitsubishi UFJ Bank.
- Lawson's 50% stake jointly managed with Mitsubishi Corporation to fuse communications and retail.
- Artius Link established integrating call center business with Mitsui & Co.
- KDDI inherited international satellite communications infrastructure from former KDD, linked with major domestic networks.
- Subsidiary UQ Communications leads WiMAX business.
- Extensive involvement as sponsor/collaborator in Studio Ghibli films.
Future Outlook
Growth Drivers
- Expansion of next-generation communications infrastructure via 5G and 6G
- Increasing demand for corporate solutions from digitalization promotion
- New service creation from expanded IoT and AI utilization
- Increased cross-selling in finance and energy sectors
- Acceleration of DX and smart city businesses
- Demand for sustainability investments and eco-friendly products
- Deployment of communications and ICT services in global markets
- Expanded utilization of video and music streaming services
- Youth acquisition via online-only brands
- Service enhancements from rising security needs
- Customer base diversification and experience improvements
- Expansion of international communications networks
Strategic Goals
- Achieve top market share in corporate DX support
- Reach over 90% utilization of renewable energy
- Maintain top domestic customer satisfaction for au brand
- Contribute to decarbonized society across the group
- Create new business models via AI and IoT integration
- Nationwide full deployment of next-generation communications services
- Build workplaces realizing diversity and inclusive society
- Complete digital shift in financial services
- Significant expansion of revenue ratio from overseas markets
- Achieve world-class information security systems
Business Segments
Corporate Mobile Communications
- Overview
- Provides comprehensive corporate communications infrastructure to support business efficiency.
- Competitiveness
- Extensive communications infrastructure and diverse solution offerings
- Customers
-
- Large Corporations
- Small and Medium Enterprises
- Public Institutions
- Educational Institutions
- Medical Institutions
- Products
-
- Corporate Mobile Phone Contracts
- Mobile Data Communications
- Telework Support Services
- Corporate Security Solutions
- M2M/IoT Communications
Dedicated Lines and Network Services
- Overview
- Provides high-quality business network environments.
- Competitiveness
- Abundant infrastructure assets including international networks
- Customers
-
- Financial Institutions
- Manufacturing
- Logistics Companies
- Broadcasters
- Data Centers
- Products
-
- Fiber Optic Dedicated Lines
- IP-VPN
- Relay Broadcasting Services
- Data Center Services
- Cloud Infrastructure
ICT Solutions and Services
- Overview
- Promotes customers' DX with the latest ICT technologies.
- Competitiveness
- Advanced IT technologies and specialized support systems
- Customers
-
- Government Agencies
- Corporate IT Departments
- Educational Institutions
- Telecom Carriers
- Retail
- Products
-
- Systems Integration
- Cloud Services
- Data Analytics and AI Services
- Security Measures
- Network Design and Operation
Financial Services
- Overview
- Supports digitalization and convenience improvements in finance.
- Competitiveness
- Integrated operation of financial services linked with communications
- Customers
-
- Insurance Companies
- Banks
- Individual Customers
- Corporate Customers
- Payment Platform Operators
- Products
-
- Mobile Banking
- Casualty Insurance
- Electronic Payment Services
- Points Programs
- Loan Services
Energy-Related Services
- Overview
- Operates new power business and provides energy-saving services.
- Competitiveness
- Energy management technology linked with communications
- Customers
-
- General Households
- Corporate Users
- Local Governments
- New Power Suppliers
- Products
-
- Electricity Retail Services
- Energy Management
- Renewable Energy Supply
- Energy Data Analytics
- Power Equipment Maintenance
Content Distribution Services
- Overview
- Plans and distributes diverse digital content.
- Competitiveness
- Multi-content deployment and distribution technology
- Customers
-
- Video Streaming Platforms
- Music Distribution Operators
- Publishers
- Advertising Agencies
- Entertainment Companies
- Products
-
- Video Distribution
- Music Distribution
- Digital Publishing
- News Services
- Advertising Distribution
Communications Infrastructure Operation and Management
- Overview
- Supports efficient operation of communications infrastructure.
- Competitiveness
- Nationwide tower and facility network
- Customers
-
- Telecom Carriers
- Data Center Operators
- Broadcasters
- Local Governments
- Products
-
- Base Station Equipment Management
- Communications Tower Ownership
- Data Center Operations
- Network Maintenance
- Traffic Monitoring
Mobility and IoT Solutions
- Overview
- Provides mobility-related services utilizing IoT.
- Competitiveness
- Innovative services from communications-IoT integration
- Customers
-
- Automakers
- Logistics Companies
- Public Transportation
- Smart City Operators
- Products
-
- IoT Communication Services
- Vehicle Digital Management
- Traffic Information Provision
- Remote Monitoring
- Smart Mobility
Marketing and CRM Services
- Overview
- IT services supporting customer engagement.
- Competitiveness
- CRM deployment leveraging communications infrastructure
- Customers
-
- Retail Chains
- Telecom Carriers
- Financial Institutions
- Advertisers
- Products
-
- Customer Data Analytics
- Points Services
- Advertising Delivery Platforms
- Campaign Management
- Loyalty Programs
Call Center and BPO Services
- Overview
- Deploys services realizing business efficiency and customer satisfaction improvements.
- Competitiveness
- Operations rich in digital technology utilization and industry knowledge
- Customers
-
- Telecom Industry
- Retail
- Finance
- Various Service Industries
- Products
-
- Customer Service Call Centers
- Outsourcing Services
- AI Chatbot Implementation Support
- Business Process Optimization
- Digital Contact Management
Education and Language Services
- Overview
- Language-related business supporting diverse learning styles.
- Competitiveness
- Operation of in-group language education brands
- Customers
-
- Individual Learners
- Educational Institutions
- Corporate Training
- Products
-
- English Conversation Schools
- Online Language Learning
- Educational Content Distribution
Retail and Convenience Stores
- Overview
- Retail and service business under the Lawson brand.
- Competitiveness
- Operations under joint management with telecom company
- Customers
-
- General Consumers
- Franchise Stores
- Products
-
- Convenience Store Operations
- Logistics Support
- Payment Service Integration
Competitive Advantage
Strengths
- One of Japan's largest communications infrastructure holdings
- Broad customer base through multi-brand deployment
- Strong synergies with financial and energy businesses
- Extensive international networks and satellite communications technology
- High technological capabilities and stable management base
- Expansion of diverse content distribution businesses
- Capital support from major shareholders
- Diverse ICT services for corporations
- Active DX and new technology adoption
- Nationwide sales channels
- Comprehensive customer support systems
- Leading initiatives in environmental and social contributions
Competitive Advantages
- Customer retention through multi-brand strategy centered on au
- Differentiation via unique infrastructure like international submarine cables and satellite communications
- Cross-selling business integrating energy and finance
- Continuous investment in cutting-edge technologies and new business development capabilities
- Stable supply chain through capital alliances with major trading companies
- High-quality corporate networks and cloud services
- Extensive sales network and diverse channel deployment
- Superior brand recognition and trust
- M&A and alliance strategies leveraging abundant funding
- Diversification strategy in digital content business
- Ongoing growth potential based on stable financial base
- Alignment with sustainable development goals and social recognition
Threats
- Profit pressure from intensifying price competition
- Equipment renewal costs due to rapid technological innovation
- Market fluctuations from new mobile operators' entry
- Communications infrastructure risks from international situations
- Increased operational burdens from stricter regulations
- Risks from personal information protection and security issues
- Market contraction risks from domestic population decline
- Service outage risks from natural disasters
- Competitors' catch-up in cutting-edge technology innovations
- Changes in international communications regulations and tariffs
- Changes in business environment from new energy policies
- Service impacts and reputational risks from cyber attacks
Innovations
2022: Large-Scale, High-Resolution Holography Technology Revealed
- Overview
- Developed and publicly revealed the world's first large-scale, high-definition holography technology.
- Impact
- Creates new experiential value in video communications
2024: Corporate Business Brand Unified as 'KDDI BUSINESS'
- Overview
- Integrated and refreshed corporate business brands under a unified brand.
- Impact
- Promotes brand recognition and sales efficiency improvements
2023: Call Center Subsidiary Management Integration
- Overview
- KDDI Evolva and Ririai Communications integrated to establish 'Artius Link'.
- Impact
- Strengthens operational efficiency and DX promotion
2020: Online-Only MVNO 'povo' Launched
- Overview
- Launched fully online new pricing plans, expanding customer base.
- Impact
- Successfully acquired new customers
2023: Capital and Business Alliance via IIJ Share Acquisition
- Overview
- Acquired approx. 10.9% of IIJ shares, building stable collaboration base.
- Impact
- Expected to strengthen corporate solutions
Sustainability
- Fulfilling responsibilities as a designated public institution ensuring priority communications during disasters
- Continuous selection as 'Nadeshiko Brand' strengthening diversity through women's empowerment
- Energy-saving equipment investments aimed at reducing environmental impact
- Promotion and expansion of green energy utilization
- Strengthening ties with local communities through social contribution activities
- Building internal SDGs promotion systems and improving transparency
- Active implementation of waste reduction and recycling activities
- Strengthening environmental and social considerations in supply chains
- Advanced customer information protection and security enhancements
- Promoting shift to sustainable business models
- Promoting development of resource-saving, environmentally friendly products and services
- Expansion of community coexistence and work-life balance support programs