Create SD Holdings
Basic Information
- Stock Code
- 3148
- Industry
- Retail
- Category Detail
- Specialty Stores & Drugstores
- Prefecture
- Kanagawa Prefecture
- Establishment Year
- November 2006
- Listing Year
- March 2009
- Official Website
- https://www.createsdhd.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Kawachi Pharmaceutical, Honeys HD, MatsukiyoCocokara & Company, Welcia Holdings, Cosmos Pharmaceutical, Tsuruha Holdings, Kusuri Aoki, Niitaka, Sugi Holdings, Yakuo-do Holdings, Genky Drugstores, Sundrug
Overview
Create SD Holdings is a holding company for a drugstore and dispensing pharmacy chain founded in 1983 and based in Kanagawa Prefecture, operating 659 stores from the Kanto to Tokai regions, making it a leading company in the industry.
Current Situation
Create SD Holdings achieved consolidated sales of approximately 422.3 billion yen and operating profit of approximately 20.2 billion yen in the fiscal year ending May 2024. Its main subsidiary, Create S・D, operates drugstores and dispensing pharmacies mainly in the Kanto region, belongs to the Nichiryu Group, and is strengthening food handling. The number of stores is increasing within the industry, with 659 stores as of the end of 2021. Since 2019, it has actively engaged in community contributions such as disaster response agreements and police agreements for traffic accident prevention. Under the holding company structure, it operates diverse subsidiaries, strives to improve customer satisfaction through store operations tailored to customer needs and prepaid card point programs, and aims for steady growth in the highly competitive drugstore industry through a wide range of products and store expansion centered in the Kanto area. Ongoing attention is focused on related industry news and personnel changes.
Trivia
Interesting Facts
- The SD in Create SD stands for Super Drugstore.
- Has grown into one of Japan's largest drugstore chains.
- Founded in 1983, continues regionally integrated store deployment.
- Prepaid card 'Osai fu Hippo' is popular among customers.
- Strengthening food division in collaboration with Nichiryu Group.
- High social contribution through traffic accident prevention agreements and disaster support agreements.
- Holds many stores from central Tokyo to Kanto and Tokai regions.
- Diversified management through wide range of drugstore-related products.
- Aggressive M&A within the industry, adopting expansion-type growth model.
- Theme song sung by indie band 'Aprilz'.
- Renewed POS system to improve store efficiency.
- Co-locates dispensing pharmacies to contribute to medical supply.
- Focuses on strengthening ties with local communities.
- Efficient group management through holding company structure.
- Major shareholders include Yohei Yamamoto and Hisao Yamamoto.
Hidden Connections
- Belongs to Nichiryu Group and handles many of its food private brand products.
- High social credibility due to traffic accident prevention collaboration agreement with Kanagawa Prefectural Police.
- Attracts interest in capital and management from peers like Kusuri no Aoki Holdings and Honeys HD.
- Subsidiary Well Life has entered the care market through paid nursing home operations.
- Osai fu Hippo card is highly evaluated as a unique drugstore point service in the market.
- Create S・D features a store network spanning from Kanto to Tokai regions, closely tied to local communities.
- Many stores are directly operated, strong in operational efficiency.
- Actively promoting business efficiency measures through IT system introductions in recent years.
Future Outlook
Growth Drivers
- Ongoing increase in drugstore demand in the Kanto region
- Expansion of dispensing pharmacy and care-related demand accompanying aging society
- Strengthened PB product deployment through Nichiryu Group collaboration
- Business efficiency and customer experience improvements via IT introduction
- Strengthening of regionally integrated services and expansion of social contribution activities
- New store openings and functional enhancements of existing stores
- Increased demand for supplements and health foods due to rising health consciousness
- Brand value enhancement through environmentally considerate store operations
- Customer retention promotion through prepaid cards and point services
- Active investments in new business areas
- Competitive strengthening through store network optimization
- Agile group operations through holding company structure
Strategic Goals
- Expand drugstore store count in major domestic regions
- Strengthen and expand integration of dispensing and care services
- Achieve over 50% PB sales ratio within Nichiryu Group
- Revolutionize customer services through IT and digital technology utilization
- Improve social evaluation through strengthened regional community collaborations
- Advance decarbonization with energy-saving store deployment across all stores
- Build sustainable dispensing supply chain
- Expand portfolio of health promotion and preventive medicine related products
- Promote employee diversity and work-friendliness
- Expand market share through strategic M&A
Business Segments
Dispensing Services for Medical Institutions
- Overview
- Provides dispensed medicines and medication management support to hospitals and clinics.
- Competitiveness
- Abundant medicine inventory and specialized pharmacist system
- Customers
-
- Hospitals
- Clinics
- Care Facilities
- Pharmacy Chains
- Products
-
- Prescription Dispensing
- Generic Medicines
- Medication Management Support Services
- Pharmaceutical Sales
Nursing Home - Care Facility Operations
- Overview
- Operates nursing homes and care services through Well Life.
- Competitiveness
- High-quality care services through close regional ties
- Customers
-
- Paid Nursing Home Operators
- Care Service Providers
- Products
-
- Care-Attached Paid Nursing Homes
- Day Services
- Care Product Rentals
Pharmaceuticals - Daily Goods Wholesale
- Overview
- Stable supply of medicines and daily goods to retailers.
- Competitiveness
- Wide-area network and logistics capabilities
- Customers
-
- Drugstores
- Retailers
- Pharmacies
- Products
-
- Medicines
- Cosmetics
- Daily Necessities
Private Brand Development
- Overview
- Planning, development, and sales support for Nichiryu Group's PB products.
- Competitiveness
- High-quality PB products through group collaboration
- Customers
-
- Group Stores
- Partner Retailers
- Products
-
- Kurashi More Series
- Healthcare Products
- Cosmetics
Logistics - Warehouse Management
- Overview
- Efficient distribution center operations for rapid store delivery.
- Competitiveness
- Introduction of advanced logistics systems
- Customers
-
- Own Stores
- Partner Chains
- Products
-
- Product Storage
- Distribution Center Operations
- Logistics Optimization Services
Marketing - Point Services
- Overview
- Deploys marketing initiatives to promote customer repeat visits.
- Competitiveness
- Unique prepaid card integration
- Customers
-
- General Consumers
- Corporate Partners
- Products
-
- Osai fu Hippo Prepaid Card
- Point Refund Program
- Customer Data Analysis Services
IT System Development - Support
- Overview
- Provides IT solutions supporting store operations.
- Competitiveness
- System development tailored to on-site needs
- Customers
-
- Group Stores
- External Companies
- Products
-
- Store Management Systems
- Inventory Management Software
- Business Efficiency Tools
Human Resource Development - Training Services
- Overview
- Supports improvement of employee expertise and service quality.
- Competitiveness
- Training programs specialized for the drugstore industry
- Customers
-
- Group Employees
- External Training Institutions
- Products
-
- Pharmacist Training
- Customer Service Skills Training
- Management Training
Real Estate Management - Development
- Overview
- Handles essential real estate management and development for store expansion.
- Competitiveness
- Optimal land utilization tailored to regional characteristics
- Customers
-
- Group Stores
- Third-Party Operators
- Products
-
- Store Land Management
- Commercial Facility Development
- Rental Management
Sales of Health - Care Related Products
- Overview
- Offers diverse products responding to aging society.
- Competitiveness
- Collaborative system with medical and care sites
- Customers
-
- General Consumers
- Care Facilities
- Products
-
- Care Beds
- Health Devices
- Rehabilitation Products
Regional Health Promotion Programs
- Overview
- Various programs supporting regional residents' health improvement.
- Competitiveness
- Regionally integrated service deployment
- Customers
-
- Local Governments
- Regional Medical Institutions
- Products
-
- Health Consultations
- Preventive Medicine Activities
- Lifestyle Disease Measures
Advertising - Promotion Business
- Overview
- Provides various advertising and promotion services contributing to sales growth.
- Competitiveness
- Expertise familiar with the drugstore industry
- Customers
-
- Group Stores
- External Companies
- Products
-
- In-Store Promotional Advertising
- Event Planning and Operations
- Digital Marketing
Competitive Advantage
Strengths
- Powerful store network centered in the Kanto region
- Established brand strength in the drugstore industry
- Rich product categories and diverse product offerings
- High evaluation for regionally integrated services and community contributions
- Efficient business oversight through holding company structure
- Strong alliance with Nichiryu Group and private brand expansion
- Customer loyalty through unique point programs
- Fulfillment of social responsibility such as disaster response community support agreements
- Diversified revenue sources through multifaceted business operations
- Business efficiency improvements via latest IT systems
- Response to medical needs through dispensing pharmacy co-located stores
- Possesses high-level employee training programs
- Stable capital base and financial position
- Elderly market response through linkage with care and nursing home business
- History of active M&A within the industry
Competitive Advantages
- Achieves competitive food selection and pricing with Nichiryu Group support
- Regionally integrated store deployment and strong trust with local residents
- Provision of wide-ranging healthcare services including dispensing pharmacies
- Agile operations specialized in local areas compared to nationwide major chains
- Rapid customer response through strengthened IT and marketing infrastructure
- Scale expansion effects accompanying store increase strategy
- Customer retention through proprietary prepaid cards and point systems
- One-stop shopping through handling diverse product categories
- Enhanced social credibility based on collaborations with local governments and police
- Domain expansion and competitive superiority through active M&A
- Revenue stabilization through multifaceted B2B businesses
- Strengthened quality assurance with on-site specialized pharmacists
- Rich store operation know-how enabling rapid response for new openings
- Customer base expansion through co-located elderly care services
- Long-term trust acquisition through management considering sustainability
Threats
- Profit pressure from intense competition in the drugstore market
- Competition with major rivals such as MatsukiyoCocokara & Company, Tsuruha HD, etc.
- Impact of rising raw material prices and increased distribution costs
- Risks from changes in medical and care systems accompanying aging society
- Rapid expansion of new entrants and online sales
- Business impacts from drug regulations and various legal changes
- Store damage and logistics disruptions from natural disasters
- Possibility of failing to respond to diversifying consumer needs
- Risk of increased point program costs
- Ongoing store operations difficulties due to labor shortages
- Impact of consumption decline from economic downturn
- Risk of information security incidents
Innovations
2023: Store IT System Renewal
- Overview
- Introduced latest POS systems to promote store operation efficiency.
- Impact
- Improved operational efficiency and inventory management accuracy
2022: Traffic Accident Prevention Agreement
- Overview
- Signed collaboration agreement with Kanagawa Prefectural Police for traffic safety awareness to strengthen social contributions.
- Impact
- Enhanced trust from the region and brand value
2021: Expansion of Dispensing Co-located Stores
- Overview
- Increased stores with dispensing functions to strengthen one-stop service system.
- Impact
- Improved customer satisfaction and store competitiveness
2020: Yuri Store Acquisition for Store Expansion
- Overview
- Acquired Yuri Store in Kawasaki City to expand Kanto region business.
- Impact
- Increased store network and strengthened customer base
2024: Prepaid Card Function Enhancement
- Overview
- Expanded Osai fu Hippo point refund program to promote customer retention.
- Impact
- Promotes customer repeat visits and sales growth
Sustainability
- Signed disaster response agreements with multiple local governments to contribute to regional disaster prevention
- Active participation in traffic accident prevention activities
- Efforts toward store energy conservation and reduced environmental impact
- Implementation of regional welfare activities and strengthened elderly support
- Progress in plastic reduction initiatives
- Promotion of sustainable dispensing business
- Improved waste recycling rate
- Support for employee work-life balance
- Hosting regional health education programs
- Continuous improvement of safe work environments
- Promotion of local agricultural product utilization
- Practice of fair transactions