Unite and Grow

Basic Information

Stock Code
4486
Industry
Information and Communications Industry
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
February 2005
Listing Year
December 2019
Official Website
https://www.ug-inc.net/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
ULS Group, Ymir Link, Global Security Expert, GDH, PB System, Future, Business Engineering, pluszero, ABEJA, BayCurrent, Management Solutions, Rise Consulting Group, F-Code

Overview

Unite and Grow is a specialized company founded in 2005, excelling in system contract development and IT consulting for mid-sized and small to medium-sized enterprises in the information and communications industry.

Current Situation

Unite and Grow has continued steady growth in fiscal 2023, strengthening its revenue base. Its core businesses are information system contract development and IT consulting for mid-sized and SMEs, maintaining high customer satisfaction through customer-centric service delivery. It features on-site visits by specialized technical staff, contributing to business efficiency improvements and DX initiatives. The company is pursuing ongoing technological innovation, enhancing cloud service consulting and security measures. It is also focusing on sustainability efforts considerate of the environment and society, contributing to regional community support and IT literacy enhancement. In the medium to long term, it aims to expand its customer base and develop new IT services to strengthen its position in the domestic market. While actively adopting new technologies and fostering talent development, it emphasizes enhancing corporate value and fulfilling social responsibilities.

Trivia

Interesting Facts

  • One of Japan's leading specialized firms for IT support targeting mid-sized and SMEs
  • Engineers visit customer sites to provide detailed support
  • Customer-centric services are a key feature within the information and communications industry
  • Early strengthening of cloud support and security measures
  • Deploys its own IT education programs with focus on technological advancement
  • Headquartered in Tokyo with strong networks in the capital region
  • Relatively new listing and in growth phase
  • Broad service deployment to SMEs across diverse industries
  • Thorough on-site orientation with customer satisfaction as top priority
  • Views DX promotion for SMEs as an important mission

Hidden Connections

  • Involved in IT infrastructure construction for many local governments, supporting administrative DX
  • IT education collaborates with government agencies to contribute to regional IT talent development
  • Cases of collaboration with competitors to promote advanced technology adoption
  • Many major clients include subsidiaries of listed companies
  • Customer referral collaborations exist with accounting software vendors for SMEs
  • High industry evaluation through focus on security-related certifications
  • Diverse IT field engineers on staff with active internal technology exchanges
  • New IT service developments initiated by young employees are gaining attention

Future Outlook

Growth Drivers

  • Increasing IT investments by mid-sized and SMEs
  • Rapid expansion of DX promotion needs
  • Sustained growth in cloud and security demand
  • Superiority of specialized engineer dispatch model
  • Strengthened collaboration with online education market
  • Increase in public administrative DX projects
  • Expectations for AI and automation tool introduction support
  • Outsourcing demand due to IT talent shortages
  • Expansion of services to diverse industries
  • Improved corporate evaluation through sustainability initiatives

Strategic Goals

  • Achieve 10 billion yen in SME IT contract development sales
  • Secure top domestic share in cloud support services
  • Triple the number of education program customers
  • Maintain annual growth rate of 15% or higher in IT consulting business
  • Acquire and internalize sustainability-related certifications

Business Segments

IT System Development Outsourcing

Overview
Designs and develops optimal IT systems on contract for mid-sized/SMEs and public institutions.
Competitiveness
Close support through on-site specialized personnel
Customers
  • Mid-sized Enterprise Information Systems Departments
  • SME Owners
  • Local Governments
  • Medical Institutions
  • Manufacturing Companies
  • Retail Companies
  • Service Companies
  • Educational Institutions
Products
  • Custom Business System Development
  • Core System Construction
  • Mobile App Development
  • Database Design
  • API Integration Services

IT Consulting

Overview
Supports the integration of customer management strategies and IT strategies, contributing to enhanced competitiveness.
Competitiveness
Integration of extensive on-site experience and technical expertise
Customers
  • Corporate Management
  • Information Systems Departments
  • Government Agencies
  • Financial Institutions
  • Educational Institutions
Products
  • IT Strategy Planning
  • DX Promotion Support
  • Business Process Improvement
  • IT Governance Construction
  • Risk Management

System Maintenance and Operation Services

Overview
Provides comprehensive maintenance and operation services to support stable operation of introduced systems.
Competitiveness
Rapid and specialized on-site response capabilities
Customers
  • Information Systems Operation Staff
  • SME Owners
  • Medical Institutions
  • Educational Institutions
  • Manufacturing
Products
  • System Monitoring Services
  • Failure Response
  • Operation Manual Creation
  • Help Desk Support
  • Remote Maintenance

Cloud Environment Construction and Optimization

Overview
Utilizes the latest cloud technologies to realize safe and cost-effective IT environments.
Competitiveness
Customization capabilities tailored to customer needs
Customers
  • IT Administrators
  • Mid-sized Enterprises
  • SMEs
  • Government Agencies
Products
  • Cloud Infrastructure Design
  • Cloud Migration Support
  • Cloud Operation Optimization
  • Security Enhancement
  • Cost Management Support

IT Education and Training Services

Overview
Supports enhancement of technical capabilities and business efficiency in customer organizations through broad IT education.
Competitiveness
Abundant instructors and practical curricula
Customers
  • Corporate Employees
  • IT Engineers
  • Local Government Staff
  • Educational Institution Students
Products
  • IT Skills Training
  • DX Talent Development
  • Certification Acquisition Support
  • Security Education
  • Management Training

Competitive Advantage

Strengths

  • High responsiveness specialized for mid-sized and SMEs
  • Close services through dispatch of specialized engineers for on-site visits
  • Broad IT consulting technologies and track record
  • Integrated diverse IT solutions and education services
  • Stable customer base and high repeat rate
  • Flexible approach to technological innovation
  • Convenience of operations based in Tokyo
  • Strong customization capabilities in contract development
  • Advanced provision of cloud-related services
  • High specialization through focus on in-house talent development
  • Deep understanding of IT challenges for mid-sized and SMEs
  • Active pursuit of government projects

Competitive Advantages

  • High customer satisfaction and trust gained through customer visit services
  • Broad technical domain coverage enabling multi-industry response
  • Supports customer independence through IT education services
  • Proposal capabilities balancing system optimization and efficiency
  • Accumulated recognition and track record in domestic mid-sized/SME market
  • Flexible IT solution development tailored to on-site needs
  • Phased expansion of cloud and security services
  • Collaboration with strategic consulting for management
  • Strengthened information security management and certifications
  • Maintained technical prowess through recruitment and training of advanced engineers
  • Customer support system responsive to issues
  • Expanded coverage through multi-location operations

Threats

  • Risk of obsolescence due to rapid technological changes in IT market
  • Intensifying competition with major IT firms
  • Risks in talent acquisition and retention
  • Decline in demand from reduced IT investments by mid-sized/SMEs
  • Increasing cyber security incidents
  • IT budget reductions due to economic downturns
  • Rising compliance costs from regulatory changes
  • Intensified competition from new entrants
  • Difficulty in securing projects due to delayed customer digitalization
  • Price competition from further outsourcing increases
  • Service changes by cloud platform providers
  • Adaptation challenges to external changes like pandemics

Innovations

2023: Launch of Cloud Support Service for SMEs

Overview
New service specializing in cloud migration and operation support.
Impact
Accelerates modernization of customer IT environments and contributes to increased orders.

2022: Strengthening of On-Site IT Support System

Overview
Standardization of customer on-site responses by specialized engineers.
Impact
Achieves improved customer satisfaction and increased repeat rates.

2024: Digitalization of IT Education Programs

Overview
Built online training system to expand education scope.
Impact
Increases skill-up opportunities for customer companies and contributes to revenue.

2021: Launch of Security Consulting Service

Overview
New service rollout focusing on information leak prevention and risk assessment.
Impact
Acquires new customers and provides added value to existing ones.

2023: Support for Introducing Business Process Optimization Tools

Overview
Started support services for RPA and automation tool introductions.
Impact
Realizes business efficiency improvements and cost reductions for customers.

Sustainability

  • Promotion of energy-efficient IT equipment adoption
  • 推進 of paperless operations and digital document management
  • Participation in regional IT literacy improvement activities
  • CO2 emission reductions through remote work promotion
  • Talent development and diversity promotion emphasizing social responsibility