Open Group

Basic Information

Stock Code
6572
Industry
Service Industry
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
April 2000
Listing Year
March 2018
Official Website
https://open-group.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
AGS, PoleToWin Holdings, Digital Hearts Holdings, SHIFT, Systems Design, ODK Solutions, Synchro, Barutes Holdings, Genova, E-Guardian, Prored, DM Mix, KYCOM Holdings

Overview

Open Group is a leading company in Japan's RPA (Robotic Process Automation) industry, founded in 2000. It is a pure holding company that continues to grow by leveraging business automation technology and a diverse group of subsidiaries.

Current Situation

Open Group recorded net sales of approximately ¥11.2 billion and operating profit of approximately ¥530 million in the fiscal year ended February 2021, establishing a stable financial base. Its business automation operations centered on RPA promote efficiency in white-collar tasks and maintain competitiveness in the domestic market. Through multiple subsidiaries, it contributes broadly to the systems and software fields, with diversified business development as a key feature. It has strengthened capital ties through business partnerships with SoftBank, integrating capital and technological strengths. Looking ahead, it plans to capitalize on expanding digital transformation demand by enhancing RPA implementation support services and developing new IT solutions. In 2024, it unified its brand through a name change and is executing its growth strategy from its headquarters in Toranomon Hills. To differentiate from competitors, it emphasizes technological development and robust customer support systems. In the medium to long term, it aims for market expansion through advanced cloud integration and AI utilization as strategic goals.

Trivia

Interesting Facts

  • Technology company founded by a former Accenture executive
  • Overcame the Lehman Shock shortly after founding and succeeded in business pivot
  • Achieved rapid growth through strategic alliance with SoftBank
  • Domestic company drawing attention as a pioneer in RPA
  • Headquarters relocated from Shibuya several times to Toranomon Hills
  • Record of quickest transition from Mothers to TSE Section 1
  • Operates diverse businesses as a pure holding company with group companies
  • Adopts the audit and supervisory committee structure
  • Focuses on education services to develop engineers
  • Continuing order increases amid RPA market expansion

Hidden Connections

  • Strong collaboration with telecom provider IT needs through capital alliance with SoftBank
  • Multiple subsidiaries hold specialized fields and strengthen market competitiveness through collaboration
  • Achieved investor base expansion through TSE Prime listing
  • Conducts RPA promotion activities in Sendai and regional cities on a group-wide basis
  • Focuses on IT technology education and collaborates with universities and vocational schools
  • Competes and hones skills with multiple rivals in information processing outsourcing
  • History of pivoting from consulting-focused early days
  • Location on 8th floor of Toranomon Hills Mori Tower offers excellent access to IT industry

Future Outlook

Growth Drivers

  • Rising RPA and automation needs domestically and internationally
  • Advancement of workstyle reforms amid COVID-19
  • Large-scale market development through SoftBank collaboration
  • Product innovation via integration with AI and cloud technologies
  • Sustained increase in corporate investments for business efficiency
  • Strengthened engineer development through training business expansion
  • Expanded adoption across diverse industries
  • IT investment promotion via government DX policies

Strategic Goals

  • Maintain top domestic RPA market share
  • Build integrated platform with related technologies (AI, cloud)
  • Diversify revenue and enter overseas markets
  • Contribute to carbon-neutral society realization
  • Improve profit margins through high-value-added services
  • Pursue employee diversity and sustainable growth

Business Segments

RPA Implementation Support Services

Overview
Comprehensive support for corporate business automation implementation to promote productivity improvements.
Competitiveness
Optimization design by specialized consultants
Customers
  • Management departments of major corporations
  • Financial industry
  • Manufacturing
  • Retail
  • Government agencies
Products
  • Business process analysis
  • Automation design
  • Custom robot development
  • Operation support

Software Development and Sales

Overview
Design and provision of RPA-related software tailored to diverse uses.
Competitiveness
Technology strength and customer requirement-reflective development
Customers
  • IT service companies
  • System integrators
  • Small and medium enterprises
  • Educational institutions
Products
  • RPA tool manufacturing
  • Cloud integration systems
  • Mobile-compatible apps

Training and Education Business

Overview
Training programs to develop RPA engineers and promote utilization.
Competitiveness
Practical curriculum and active instructors
Customers
  • Corporate training managers
  • IT engineers
  • Universities
  • Vocational schools
Products
  • RPA learning programs
  • Technical certification qualifications
  • Skill-up seminars

Consulting Services

Overview
Support for digital transformation.
Competitiveness
Extensive industry knowledge and analytical capabilities
Customers
  • Corporate planning departments
  • DX promotion departments
  • Business improvement teams
  • Mid-sized companies
Products
  • Business reform proposals
  • Digitalization plan formulation
  • RPA implementation advice

Support and Maintenance

Overview
24/7 operation support and issue resolution.
Competitiveness
Prompt and courteous customer response
Customers
  • Existing RPA implementation companies
  • Service providers
Products
  • Technical support
  • System maintenance
  • Update services

Competitive Advantage

Strengths

  • Industry-leading RPA technological capabilities
  • Broad business scope through diverse group subsidiaries
  • Strong leadership from management team
  • Capital and business alliance with SoftBank
  • Brand strength from early TSE Prime listing
  • Highly specialized consultant team
  • Stable financial base
  • Abundant customer track record and implementation know-how
  • Product lineup specialized in business automation
  • Strong development structure for cloud integration
  • Customization capabilities responsive to customer needs
  • Comprehensive training and education system
  • Rapid technical support system
  • Digital transformation対応
  • Execution of solid growth strategy

Competitive Advantages

  • Pioneering comprehensive solutions in RPA field
  • Established strengths in implementation and operation support for business automation
  • Competitive edge through multifaceted technology and service deployment via subsidiaries
  • Accelerated market expansion and resource acquisition through SoftBank collaboration
  • High credibility and fundraising power on TSE Prime
  • High-level consulting capabilities optimized for customers
  • Focus on maintaining competitiveness in technology and talent
  • Strengthened user support through engineer training via education programs
  • Continuous value creation through active adoption of latest technologies
  • Improved customer satisfaction via robust operation support
  • Faster market response and customer follow-up than competitors
  • Reliability secured by track record across wide industries
  • Diverse proprietary RPA product lineup
  • Ongoing investment plan aimed at improving profitability
  • Flexible management adapted to the digital transformation era

Threats

  • Intensifying competition leading to fierce price wars
  • Rapid changes due to emerging IT technologies and AI advancements
  • Expansion of major IT vendors into RPA business
  • Risk of customer IT budget cuts
  • Impact of strengthened security and personal data protection regulations
  • Risk of engineer shortages due to talent acquisition difficulties
  • Risk of disruptions from increased reliance on cloud services
  • Presence of competitors in overseas markets
  • Potential market saturation or growth slowdown in business automation
  • Investment slowdown due to economic fluctuations

Innovations

2024: Brand unification through name change

Overview
Changed company name to Open Group Co., Ltd. to integrate group branding.
Impact
Promotes enhanced corporate recognition and brand strength

2023: Enhanced cloud-integrated RPA platform

Overview
Improved integration with cloud infrastructure to boost operation efficiency and scalability.
Impact
Achieved significant customer satisfaction improvements and expanded adoption

2022: Development of next-generation automation technology using AI

Overview
Added machine learning-based business pattern analysis functions to advance efficiency.
Impact
Successfully improved automation rates and reduced operational burden

2021: Expansion of training programs

Overview
Increased training courses for engineers and users to strengthen adoption.
Impact
Accelerated engineer development and improved customer satisfaction

Sustainability

  • Promotion of paperless operations internally
  • Improved energy efficiency through cloud service utilization
  • Participation in local community IT education support activities
  • Expansion of diverse talent recruitment
  • Formulation of long-term environmental impact reduction plans