Zenkoku Hosho
Basic Information
- Stock Code
- 7164
- Industry
- Other Financial Services
- Category Detail
- Consumer & Business Finance
- Prefecture
- Tokyo
- Establishment Year
- February 1981
- Listing Year
- December 2012
- Official Website
- https://www.zenkoku.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Hulic, Nippon Insure, Zenhōren, Anshin Hosho, J.Lease, Intrust, Casa, Mizuho Leasing, Ricoh Lease, e-Guarantee
Overview
Zenkoku Hosho is Japan's largest independent credit guarantee company, established in 1981. It partners with financial institutions nationwide, primarily providing guarantee services centered on housing loans.
Current Situation
Zenkoku Hosho recorded consolidated net sales of approximately ¥50.2 billion, ordinary income of approximately ¥41.4 billion, and net income of approximately ¥28.5 billion for the fiscal year ended March 2023. Its core housing loan guarantee business maintains extensive partnerships with regional banks, credit unions, and cooperative banks nationwide, boasting a stable outstanding guarantee debt of ¥15 trillion (as of 2021). In recent years, it has expanded into card loans, education loans, and apartment loans, promoting diversification. Through subsidiaries handling debt management and recovery, as well as the absorption and integration of affiliated credit guarantee companies, it is scaling up operations, with the entire group maintaining solid management. Differentiation from competitors lies in the creditworthiness of partners and the quality of guarantee services, with investments in credit risk management and advanced screening systems. It continues to expand market share through recent M&A and strengthened partnerships, while also advancing sustainability and DX initiatives. Leveraging its nationwide network, it aims to acquire customer bases and deepen guarantee operations going forward.
Trivia
Interesting Facts
- Largest independent credit guarantee company in Japan.
- Partners with financial institutions nationwide, excluding Okinawa Prefecture.
- Outstanding guarantee debt exceeded ¥10 trillion in 2016 and ¥15 trillion in 2021.
- Actively acquires shares in credit guarantee companies nationwide to promote business integration.
- Representative listed credit guarantee company on the Tokyo Stock Exchange Prime Market.
- Owns subsidiary specializing in debt recovery, providing comprehensive credit services.
- Also handles card loan and education loan guarantees for customers.
- Recognized as a contributor to reducing credit risk for financial institutions.
- Website details business operations and customer services.
- Head office located in Otemachi Nomura Building in Tokyo's financial district.
- Capital of approximately ¥10.7 billion, with stable funding base.
- Over 300 employees, with ample specialized staff.
- Affiliated with Prime Market following Tokyo Stock Exchange market reorganization.
- Group includes multiple credit guarantee and debt recovery companies.
- Forming top market share in credit guarantee industry through partnerships and M&A.
Hidden Connections
- Built strong ties with regional finance through capital and business alliance with Shikoku Sogo Shin'yo.
- Expanded dominance in eastern Japan guarantee operations by acquiring subsidiary of Higashi Nippon Bank.
- Debt recovery subsidiary operations expanding with increase in credit guarantee debt.
- Multiple life insurance companies hold shares as major stable shareholders.
- Tsukuba Credit Guarantee share acquisition functions as part of Kanto region market strategy.
- Accelerated community-focused service strengthening by grouping credit guarantee companies nationwide.
- Centered on housing loan guarantees, formed diversified product lineup.
- Collaborates with Financial Services Agency's credit guarantee policies as industry leader.
Future Outlook
Growth Drivers
- Expansion of support demand for increasing housing loans from regional banks and credit unions nationwide
- Increase in diversified credit demand such as card loan and education loan guarantees
- Efficiency and expansion through IT and AI utilization in credit guarantee services
- Market share expansion and business integration via M&A and capital alliances
- Expansion of community-focused guarantee services through strengthened regional financial institution partnerships
- Increasing guarantee demand accompanying economic recovery and housing market rebound
- Improvement in screening technology to reduce guarantee default risks
- Strengthening of credit guarantee systems amid financial policy changes
- Advancement and market expansion of debt recovery business
- Promotion of ESG-focused management including environmental and social challenges
- Business efficiency through expanded introduction of DX and digital tools
- Development of new guarantee products responding to customer needs
Strategic Goals
- Achieve outstanding guarantee debt of ¥30 trillion
- Expand partner financial institutions to over 1,000 nationwide
- Achieve over 80% AI utilization rate in guarantee operations
- Establish group debt recovery sales over ¥10 billion
- Build industry-leading compliance framework
- Promote ESG management for sustainable growth
- Maintain and improve customer satisfaction over 95%
- Achieve annual sales of ¥20 billion for new guarantee products
- Strengthen strategic partnerships with regional financial institutions
- Improve employee engagement and promote diversity
Business Segments
Credit Guarantee Operations
- Overview
- Collaborates with financial institutions to provide diverse loan guarantees, contributing to credit risk reduction.
- Competitiveness
- Industry-leading outstanding guarantee debt and partnership network
- Customers
-
- Regional Banks
- Credit Unions
- Credit Cooperatives
- Labor Credit Unions
- Japan Housing Finance Agency
- Local SMEs
- Real Estate Companies
- Loan Brokers
- Educational Institutions
- Card Loan Companies
- Products
-
- Housing Loan Guarantee
- Card Loan Guarantee
- Education Loan Guarantee
- Apartment Loan Guarantee
- Corporate Loan Guarantee
- Credit Guarantee Services
- Guarantee Debt Screening
- Debt Guarantee Risk Management
- Guarantee Contract Support
- Guarantee Default Response
Debt Management and Recovery Business
- Overview
- Specializes in debt recovery, supporting customers' fund recovery and risk management.
- Competitiveness
- Nationwide debt recovery network and legal response capabilities
- Customers
-
- Financial Institutions
- Consumer Finance
- Leasing Companies
- Construction Companies
- SMEs
- Local Governments
- Educational Institutions
- Real Estate Management Companies
- Guarantee Debt Holders
- Venture Companies
- Products
-
- Debt Management Services
- Debt Recovery Services
- Non-Performing Loan Processing
- Credit Guarantee Securitization
- Debt Transfer Support
- Third-Party Debt Management
- Risk Management
- Credit Management Consulting
- Legal Proceedings Agency
Credit Investigation and Screening System Development
- Overview
- Provides proprietary systems to support efficiency and accuracy in guarantee screening operations.
- Competitiveness
- Advanced screening technology and business integration systems
- Customers
-
- Guarantee Companies
- Financial Institutions
- Loan Companies
- Guarantee Screening Staff
- Consulting Companies
- System Operators
- Credit Information Agencies
- Real Estate Companies
- Education Loan Departments
- Card Loan Staff
- Products
-
- Credit Evaluation System
- Guarantee Screening Platform
- Risk Evaluation Tools
- Credit Management Software
- Data Analysis Services
- Online Application Management
- AI Screening Support
- Business Efficiency Tools
M&A and Capital Business Alliance Support
- Overview
- Assists Zenkoku Hosho Group's restructuring and partnerships to promote business expansion.
- Competitiveness
- Optimal M&A proposals based on industry knowledge
- Customers
-
- Financial Institutions
- Guarantee Companies
- Subsidiary Management
- Investors
- M&A Funds
- Law Firms
- Accounting Firms
- Management Consultants
- Risk Management Staff
- Business Planning Departments
- Products
-
- Subsidiary Business Transfer
- Stock Acquisition and Sale Support
- Corporate Alliance Consulting
- Management Integration Planning
- Business Restructuring Support
- Cross-Border Support
- Risk Evaluation
- Capital Policy Development
Consulting for Regional Financial Institutions
- Overview
- Provides planning for regional financial revitalization and customer support measures.
- Competitiveness
- Abundant track record in community-focused support
- Customers
-
- Regional Banks
- Credit Unions
- Credit Cooperatives
- Local Governments
- Economic Associations
- Local SMEs
- Financial Services Agency
- Educational Institutions
- Real Estate Related
- Private Companies
- Products
-
- Credit Guarantee System Utilization Support
- Regional Financial Risk Management
- Lending Program Development
- Business Viability Evaluation Support
- Management Analysis Services
Guarantee-Related Training and Seminar Business
- Overview
- Plans and implements practical training and specialized seminars for financial institutions and guarantee companies.
- Competitiveness
- Curriculum development tailored to real-world operations
- Customers
-
- Partner Financial Institutions
- Guarantee Company Staff
- Loan Staff
- Credit Investigation Staff
- Executives
- Consultants
- Sales Staff
- New Employee Training
- Legal Staff
- Risk Management Staff
- Products
-
- Guarantee Operations Training
- Credit Investigation Skill-Up
- Risk Management Training
- Case Study Seminars
- Online Courses
Microfinance Support Business
- Overview
- Provides guarantee services to support funding for small businesses.
- Competitiveness
- Community-focused services and flexible guarantee responses
- Customers
-
- Small and Micro Enterprises
- Entrepreneurs
- Local Governments
- Public Interest Corporations
- NPOs
- Financial Institutions
- Educational Institutions
- Economic Associations
- Agricultural Cooperatives
- Consumer Finance
- Products
-
- Small-Scale Guarantee Services
- Startup Financing Guarantee
- Regional Revitalization Guarantee
- Financial Inclusion Support
- Fundraising Consulting
Customer Credit Information Management Services
- Overview
- Manages customer credit information, contributing to risk reduction.
- Competitiveness
- Specialized information collection for credit guarantees
- Customers
-
- Financial Institutions
- Guarantee Companies
- Leasing Companies
- Real Estate Companies
- Consumer Finance
- Card Companies
- Insurance Companies
- Medical Institutions
- Educational Institutions
- IT Companies
- Products
-
- Credit Information Collection
- Credit Evaluation Reports
- Debt History Management
- Credit Risk Analysis
- Customer Information Updates
IT and System Support Services
- Overview
- Provides IT systems and operational support for the group and customers.
- Competitiveness
- Financial industry-specialized IT operations know-how
- Customers
-
- Zenkoku Hosho Group
- Partner Financial Institutions
- Subsidiaries
- Financial System Operators
- Call Centers
- Sales Staff
- Screening Staff
- Technology Vendors
- Management
- External Partners
- Products
-
- Guarantee Operations System Maintenance
- Database Management
- Network Operations
- Security Measures
- System Improvement Proposals
Risk Management and Compliance Support
- Overview
- Implements risk management and legal compliance support services for guarantee operations.
- Competitiveness
- Response capabilities through industry knowledge and legal collaboration
- Customers
-
- Financial Institutions
- Guarantee Companies
- Management Departments
- Audit Departments
- Legal Departments
- Risk Management Staff
- Third-Party Auditors
- Compliance Staff
- Business Planning
- Investors
- Products
-
- Guarantee Risk Evaluation
- Legal Compliance Support
- Risk Response Planning
- Audit Countermeasure Advice
- Training Programs
Market Research and Information Services
- Overview
- Provides trends and market information on the credit guarantee industry to support management decisions.
- Competitiveness
- Long-term data accumulation and analysis capabilities
- Customers
-
- Financial Institutions
- Guarantee Companies
- Business Planning Departments
- Investors
- Consultants
- Government Agencies
- Think Tanks
- Research Institutions
- Industry Associations
- Venture Companies
- Products
-
- Guarantee Market Analysis
- Credit Trends Reports
- Industry Trend Surveys
- Customer Needs Surveys
- Risk Evaluation Materials
Financial Product Development Support Services
- Overview
- Business supporting credit guarantee design and risk evaluation for new financial products.
- Competitiveness
- Flexible design aligned with market needs
- Customers
-
- Financial Institutions
- Life Insurance Companies
- Non-Life Insurance Companies
- Guarantee Companies
- Financial Product Planning
- Risk Management Staff
- Legal Departments
- Marketing Departments
- Sales Channels
- Customer Service Staff
- Products
-
- Guarantee Product Planning Support
- Guarantee Risk Surveys
- Product Design Support
- Sales Management Support
- Customer Analysis
Competitive Advantage
Strengths
- Largest independent credit guarantee company
- Extensive partnership network with financial institutions nationwide
- Diverse guarantee product lineup
- Advanced risk management capabilities
- Solid financial base and stable earnings
- Group structure including subsidiaries
- Reliable credit investigation systems
- Long track record of operations
- Strong customer support system
- Rapid screening capabilities
- Nationwide sales network
- Utilization of latest IT infrastructure
- Emphasis on legal compliance and governance
- Flexible product development capabilities
- Business expansion through M&A
Competitive Advantages
- Overwhelming market share through partnerships with regional banks and credit unions nationwide
- Responsive to customer needs with diverse guarantee loan products
- Proprietary screening system specialized in risk control
- Comprehensive services including debt recovery via group subsidiaries
- Stable management base and continuous profit growth
- High credibility based on abundant industry knowledge and long track record
- Efficiency improvements in guarantee operations through latest technology
- Rapid and appropriate guarantee screening processes
- Advanced compliance framework
- Customer-centric services via nationwide branch network
- Risk diversification through multifaceted business expansion
- Market expansion led by proactive M&A strategy
- Flexibility to adapt to changes in the financial industry
- Comprehensive products meeting diverse customer credit needs
- Provision of value-added services beyond credit guarantees
Threats
- Risk of fluctuating guarantee demand due to interest rate changes in financial markets
- Intensifying price competition with rival guarantee companies
- Potential for loss expansion due to increased credit risk
- Changes in business environment from regulatory strengthening or legal amendments
- Changes in partners due to consolidation and restructuring of regional banks
- Risk of loan recovery difficulties amid economic downturn
- Competition from service innovations by emerging fintech companies
- Increase in debt defaults due to natural disasters or pandemics
- Risk of system vulnerabilities in credit information management
- Pressure from rising costs in guarantee operations
- Risk of reputational damage from security incidents
- Risk of delayed responses to diversifying customer needs
Innovations
2023: Subsidiary Acquisition of Higashi Nippon Guarantee Service
- Overview
- Acquired shares in Higashi Nippon Guarantee Service, a subsidiary of Higashi Nippon Bank, to expand guarantee services regionally.
- Impact
- Contributes to market share expansion in the eastern Japan region
2022: Capital and Business Alliance with Shikoku Sogo Shin'yo
- Overview
- Established mutual support system through strengthened credit guarantees and business partnerships in the Shikoku region.
- Impact
- Strengthens guarantee business in Shikoku and builds stable revenue base
2021: Share Acquisition in Tsukuba Credit Guarantee Co., Ltd.
- Overview
- Acquired shares in Tsukuba Bank subsidiary to promote diversification of credit guarantee operations and strengthen business base.
- Impact
- Successfully expanded and strengthened operations in the Kanto area
2020: Share Acquisition in Minori Credit Guarantee Co., Ltd.
- Overview
- Acquired shares in Higashiwa Credit Guarantee Co., Ltd. and made it a consolidated subsidiary.
- Impact
- Expands scope of guarantee business and stabilizes revenue base
2020: DX Promotion for Screening Operation Efficiency
- Overview
- Utilized AI and digital technology to achieve faster and more accurate credit guarantee screening.
- Impact
- Screening speed improved by over 20%, achieving cost reductions
2023: Introduction of AI Automatic Screening System in Credit Guarantee Field
- Overview
- Strengthened AI-based credit risk analysis to improve loan screening accuracy.
- Impact
- Enhanced early detection of non-performing loans
2024: Expansion of Online Guarantee Application Platform
- Overview
- Improved customer convenience by online-izing guarantee applications via web.
- Impact
- Application volume increased by 30%, improving customer satisfaction
2022: Promotion of Paperless Operations in Guarantee Services
- Overview
- Advanced digitization of guarantee-related documents for operational efficiency and environmental measures.
- Impact
- Reduced annual paper usage by 300,000 sheets, shortened business time by 20%
2021: Renewal of Guarantee Debt Risk Management System
- Overview
- Updated risk management system to achieve rapid and advanced risk evaluation framework.
- Impact
- Significantly improved credit risk response capabilities
2023: Expansion of Operations at Subsidiary Akebono Debt Recovery
- Overview
- Focused on strengthening debt recovery framework and developing new customers.
- Impact
- Improved recovery rate and successfully entered new markets
Sustainability
- Environmental burden reduction through paperless promotion
- Active CSR activities through strengthened community collaboration
- Ongoing personal information protection and security enhancements
- Promotion of internal diversity and work-style reforms
- Establishment of guarantee standards considering environmental and social risks
- Introduction of ESG evaluations in supply chain
- Regional economic revitalization through support for regional financial institutions
- Thorough prevention of financial crimes and compliance
- Implementation of employee health management programs
- Preparation of disaster response framework and rapid support