Confidence Interworks

Basic Information

Stock Code
7374
Industry
Services
Category Detail
Recruitment & Staffing Services
Prefecture
Tokyo
Establishment Year
August 2014
Listing Year
June 2021
Official Website
https://ciw.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Open Up Group, SMS, World Holdings, WDB Holdings, Silicon Studio, Alps Giken, TechnoPro Holdings, Kyowa Corporation, Copro Holdings, Forum Engineering, TWOSTONE&Sons, Kuribayashi Shipping, Meitec Group Holdings

Overview

Confidence Interworks is a rapidly growing services company founded in 2014, specializing in temporary staffing, recruitment, and job information website operations.

Current Situation

Confidence Interworks achieved consolidated sales of approximately 5.2 billion yen, operating profit of about 900 million yen, and net profit exceeding 600 million yen in the fiscal year ended March 2023. Centered on staffing and recruitment businesses strong in the game and IT industries, it continues to grow. In 2023, it absorbed and merged Interworks, expanding into job site operations and freelance matching. It aims to transition to the Tokyo Stock Exchange Prime Market and is strengthening its management foundation. It provides high value-added services tailored to diverse professionals and flexibly responds to market needs. For sustainable business growth, it is focusing on DX promotion and new business development. Moving forward, it will deepen the fusion of human resource solutions and information services, with further market share expansion as its strategic goal.

Trivia

Interesting Facts

  • Founded in 2014, relatively new but has achieved rapid growth
  • Specializes in game industry staffing, pioneering niche market
  • Absorbed and merged major staffing firm Interworks in 2023
  • Job information site 'GAMEMO' boasts high recognition in the industry
  • Early establishment of freelance matching subsidiary for market lead
  • Growth company aiming for Tokyo Stock Exchange Prime Market transition
  • Parent company is prominent venture capital Amuse Capital
  • Track record involved in many popular works through game production staff dispatch
  • Strong compliance system with reputation for labor management
  • High profitability in the industry despite annual sales of approx. ¥5.2 billion
  • Shinjuku head office functions as IT and creative hub
  • Proprietary training system for specialized job dispatch
  • Active investment in media and solutions business
  • Forms strong customer touchpoints online and offline
  • Deploys nationwide network handling wide range of employment forms

Hidden Connections

  • Amuse Capital Group is major shareholder, strength in industry funding
  • Merger with Interworks enables expansion beyond game and IT industries
  • Establishes unique competitive edge through fusion of job site operation and staffing
  • Holds close partnerships with many major game industry companies
  • Subsidiary Confidence Pro is pioneering model specialized in freelance matching
  • Stable supply of young talent through collaboration with Tokyo IT vocational schools
  • Developing AI matching technology on job platform
  • Differentiates from large general staffing firms through industry specialization

Future Outlook

Growth Drivers

  • Expansion of specialized talent demand in game and IT industries
  • Growth and diversification of freelance market
  • Increasing IT dispatch needs from corporate DX promotion
  • Strengthened collaboration between job platforms and recruitment
  • Expansion of local deployment through ties with regions and local governments
  • Expansion of dispatch demand from increased labor market fluidity
  • Operational efficiency of dispatch management through new tech adoption
  • Service development promoting diverse work styles
  • Sustained growth of domestic and international IT and game markets
  • Increasing demand from rising professional aspirations among youth
  • Business foundation strengthening through early new business launches
  • Industry expansion opportunities from legal revisions

Strategic Goals

  • Full transition to Tokyo Stock Exchange Prime Market
  • Achieve consolidated sales over ¥10 billion
  • Freelance matching business sales ratio over 30%
  • Advanced operational efficiency using AI technology
  • Complete base deployment in major cities nationwide
  • Strengthen promotion of women and young talent empowerment
  • Realize sustainable work environment
  • Establish and expand diverse employment forms
  • Maintain customer satisfaction over 90% through DX promotion
  • Explore overseas expansion potential for new job media

Business Segments

Staffing Services

Overview
Specialized staffing services tailored to professionals, addressing diverse customer needs.
Competitiveness
Industry-specialized advanced matching capabilities and meticulous follow-up system
Customers
  • Game development companies
  • IT systems companies
  • Media production companies
  • Advertising agencies
  • Manufacturing technical departments
  • R&D institutions
  • Educational institutions
  • Medical institutions
  • Logistics companies
  • Financial institutions
  • Freelance individuals
  • Manufacturers
Products
  • Specialized Technical Dispatch
  • Project Support Staff
  • IT Operations Help Desk
  • Creative Talent Dispatch
  • Multilingual Translation Staff
  • Freelance Matching
  • Customer Support Dispatch
  • Contract Employee Introduction
  • Consultant Dispatch
  • Short-term and Long-term Dispatch
  • Remote Work Capable Staff
  • Talent Development Support

Recruitment Services

Overview
Recruitment services mainly for specialized professionals in the game and IT industries.
Competitiveness
High success rate backed by industry specialization and job site operation expertise
Customers
  • Game development studios
  • IT companies
  • Corporate HR departments
  • Advertising and media industry
  • Venture companies
  • Local governments
  • Education-related companies
  • Medical corporations
  • Manufacturing industry
  • Telecommunications carriers
  • Web production companies
  • Planning production companies
Products
  • Full-time Employee Introduction
  • Contract Employee Introduction
  • Freelance Matching
  • Career Consulting
  • Hiring Platform Operation
  • Job Ad Placement Support
  • Direct Recruiting
  • Scout Service
  • Corporate Branding Support
  • Region-specific Hiring Support
  • Internship Introduction
  • Disabled Employment Support

Freelance Matching Business

Overview
Provides matching support services between freelancers and companies.
Competitiveness
Rich database of specialized industry jobs and high reliability
Customers
  • IT freelancers
  • Designers
  • Creators
  • Programmers
  • Translators
  • Corporate outsourcing departments
  • Project managers
  • Venture companies
  • Advertising agencies
  • Production companies
Products
  • Freelance Job Introductions
  • Matching Platform
  • Contract Management Support
  • Skill Evaluation Service
  • Online Interview Tools
  • Job Guarantee System
  • Payment Agency
  • Career Advancement Support
  • Collaboration Tools

Media and Solutions Business

Overview
Deploys media and solutions for hiring activities and industry information dissemination.
Competitiveness
Multifaceted hiring support through industry expertise and IT utilization
Customers
  • Job ad agencies
  • IT companies
  • Game manufacturers
  • Educational institutions
  • Hiring departments
  • Corporate sales departments
  • Productions
  • Marketing departments
  • PR personnel
  • Freelancers
Products
  • Job Information Provision
  • Industry Specialized Media Operation
  • Hiring Consulting
  • Digital Marketing
  • SNS Promotion
  • Event Planning and Operation
  • Video Content Production
  • Data Analysis Reports
  • AI Matching Tools

Competitive Advantage

Strengths

  • Specialized technical staffing capabilities
  • Operation of platforms with abundant industry job information
  • Business diversification through recent merger
  • Strong customer base and reliability
  • Flexible matching and quick response
  • Talent network capable of covering wide industries
  • Efficient talent management using IT technology
  • 対応 to diverse employment forms
  • Rapid management decisions and strategic execution
  • Service design focused on young people and professionals
  • Active promotion of new businesses
  • Regionally rooted service deployment
  • Investment and adoption of latest technologies
  • Rich dispatch staff training programs
  • Continued high customer satisfaction

Competitive Advantages

  • Strength in providing high value-added talent services specialized in game and IT industries
  • Self-operated job and matching media for high customer acquisition effect
  • Stable funding from parent Amuse Capital etc.
  • Fusion of freelance matching and dispatch to meet diverse needs
  • Expected credibility improvement from Tokyo Stock Exchange Prime Market transition
  • Achieves both operational efficiency and customer satisfaction through latest DX technology
  • High utilization rate due to staff training and follow-up system
  • Realizes securement and stable supply of highly specialized talent through industry focus
  • Improved new deal acquisition through group synergies from management integration
  • Flexible対応 to client needs with diverse employment forms
  • Strengthened nationwide coverage and local company support through regional base deployment
  • High-efficiency matching possible with strong customer network
  • Receiving tailwinds for growth from early launch of new businesses
  • Enhances customer response quality and differentiates through specialized teams
  • Effectively utilizes freelance matching specialized subsidiary not available to competitors

Threats

  • Risk of strengthened regulations in the staffing industry
  • Uncertainty in hiring demand due to economic fluctuations
  • Intensifying service differentiation and price competition from competitors
  • Difficulty in securing talent due to shortage of specialized technicians
  • Structural changes from AI-ization and automation of digital staffing
  • Changes in customer needs accompanying labor market fluidity
  • Decrease in outsourced deals due to direct hiring strengthening by large companies
  • Market share pressure from competitors' M&A offensives
  • Risk of decreased ad revenue from job media
  • Changes in legal system for freelancers
  • Impacts from economic and labor policy changes
  • Risk of lagging behind rapid market technology transformations

Innovations

2023: Management Integration with Interworks

Overview
Achieved business integration of staffing and freelance matching to strengthen business foundation.
Impact
Promotes expansion of new customer acquisition through service diversification.

2023: Establishment of Freelance Matching Specialized Subsidiary

Overview
Launched multiple job introductions and matching platform deployment.
Impact
Improves presence in freelance market and revenue diversification.

2022: Enhanced Functionality of Job Information Media 'GAMEMO'

Overview
Improved site usability and introduced AI-based job suitability determination function.
Impact
Increased user engagement and improved job application rates.

2021: DX Promotion for Operational Efficiency

Overview
Renewed internal systems and built data analysis framework to streamline dispatch management.
Impact
Improved dispatch staff utilization rate and management efficiency.

2020: Introduction of Online Interview Tools for New Customers

Overview
Enabled remote interviews to support smooth hiring activities.
Impact
Contributed to continued hiring activities during COVID-19.

Sustainability

  • Promoting labor market inclusivity through diverse employment forms
  • Enhancing women empowerment programs
  • Regional base deployment to create local employment
  • Thorough information security and personal data protection
  • Institutional improvements to create a comfortable work environment