Watami
Basic Information
- Stock Code
- 7522
- Industry
- Retail
- Category Detail
- Restaurants
- Prefecture
- Tokyo
- Establishment Year
- May 1986
- Listing Year
- October 1996
- Official Website
- https://www.watami.co.jp/
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Yakiniku Sakai Holdings, DD Group, Doutor Nichires, Kaifan, AP Holdings, Chimney, Eternal Hospitality Group, Skylark, SFP Holdings, Yoshix Holdings, Sanmaruku, Kushikatsu Tanaka Holdings, Daisho
Overview
Watami is a retail company founded in 1986, centered on the restaurant business and diversifying operations, with izakaya chains as its foundation, expanding into fast food, agriculture, and delivery services.
Current Situation
Watami boasts consolidated sales of approximately 90.9 billion yen and net profit of about 4.2 billion yen as a pioneer in restaurant and delivery businesses. Starting from its flagship izakaya format 'Watami,' it actively expands into yakiniku, Chinese, and fast food formats. In the 2010s, it withdrew from the nursing care business to consolidate management resources. In recent years, it has expanded stores through franchise contracts and strengthened overseas development in China, Taiwan, Singapore, and elsewhere. While it has faced criticism in the past for labor environment issues and food safety incidents, it has implemented improvement measures and is addressing sustainability. In 2024, it acquired the Japanese subsidiary of Subway, entering the fast food business in earnest, and is advancing new format development and business diversification toward 2030. It is building a foundation for future growth through diversified funding and strengthened management structure.
Trivia
Interesting Facts
- The company name 'Watami' derives from the name of founder Miki Watanabe.
- Watami operates numerous stores domestically and internationally.
- Watami previously engaged in nursing care but withdrew in 2015.
- Past violations of the Labor Standards Act surfaced, leading to corrective actions.
- In 2014, it reached a high-value settlement over a karoshi suicide case.
- In addition to restaurant brands, it has entered agriculture and environmental businesses.
- In 2024, acquired Subway's Japanese operations, entering fast food in earnest.
- Introduced a unique employee independence system to promote business succession.
- Obtained international ISO certifications to strengthen quality control.
- Engages in educational support in developing countries as social contribution activities.
Hidden Connections
- Rare example of a company named after its founder's name.
- Major beverage companies and financial institutions participate as key shareholders.
- Subway Japan acquisition builds ties with major fast food players.
- Aims for vertical integration from ingredient production to food provision through agriculture-food service fusion.
- Karoshi incident sparked societal debate on corporate labor environment improvements.
- Pursues sustainability as a corporation through RE100 and environmental recycling activities.
- Sale of nursing care business enabled focus on restaurant and delivery operations.
- Responds to 'black company' criticisms in the industry without shying away from legal action.
Future Outlook
Growth Drivers
- Aggressive rollout of new fast food brands
- Expansion of home meal delivery demand amid aging society
- Business diversification in diverse domestic and international dining markets
- Enhanced corporate value through environment and sustainability initiatives
- Overseas market growth and new store openings
- Accelerated growth leveraging franchise model
- New format development to capture younger and female customers
- Operational efficiency through digitalization and IT utilization
- Improved employee satisfaction and retention via labor environment enhancements
- Customer support through strengthened health-oriented menus
- Stable funding through capital alliances
- Strengthened collaboration with local communities
Strategic Goals
- Increase fast food and restaurant stores to 1.5 times current number
- Expand home meal delivery sales to over 20 billion yen
- Maximize CO2 reduction effects through nationwide environmental business
- Achieve 50% or more ratio of ingredients with sustainability certifications
- Maintain turnover rate below 10% through ongoing labor environment improvements
- Raise overseas business sales ratio above 20%
- Significant improvement in store operations efficiency using IoT and AI
- Achieve 30% increase in young customers through new format development
- Expand annual social contribution spending to over 100 million yen
- Complete plastic container recycling system at all stores
Business Segments
Ingredient Supply for Restaurant Chains
- Overview
- Stable supply of ingredients to diverse business formats.
- Competitiveness
- Procurement expertise honed through multi-format operations
- Customers
-
- Izakaya Chains
- Yakiniku Shops
- Cafes
- Restaurants
- Hotels
- Hospitals & Nursing Facilities
- Products
-
- Pre-processed Ingredients
- Frozen Foods
- Alcoholic Beverages
- Seasonings
- Vegetables & Fruits
Home-Delivered Bento & Prepared Meal Services
- Overview
- Specialized delivery services for health and daily living support.
- Competitiveness
- Hand-delivery by Magokoro Staff
- Customers
-
- Elderly Facilities
- Home Care Recipients
- Public Organizations
- Medical Institutions
- Products
-
- Nutritionally Adjusted Bento
- Care Meals
- Ingredient Delivery
Food Manufacturing & Processing
- Overview
- In-house manufacturing and supply of processed foods from contracted farms.
- Competitiveness
- Strict quality control and contract farming system
- Customers
-
- Retailers
- Food Service Industry
- Processed Food Companies
- Products
-
- Processed Agricultural Products
- Organic Vegetable Products
- Dairy Products
Environment & Energy Services
- Overview
- Supports store environmental improvements through energy savings and recycling.
- Competitiveness
- Environment solutions tailored to store operations
- Customers
-
- Store Operators
- Corporate Facilities
- Local Governments
- Products
-
- Energy-Saving Systems
- Recycling Equipment
- Renewable Energy
Education & Human Resource Development Services
- Overview
- Provides education support for retail and food service industries.
- Competitiveness
- On-site oriented HR training expertise
- Customers
-
- Watami Group Companies
- Food Service Companies
- Staffing Agencies
- Products
-
- Recruitment Support
- Employee Training Programs
- HR Development Consulting
Competitive Advantage
Strengths
- Covers broad customer segments with diverse restaurant brands
- Stable revenue base from delivery services
- Secures ingredient safety through agriculture collaboration
- Nationwide store network and franchise system
- Stable financial base through capital alliances
- Aggressive overseas expansion and globalization
- Strong brand recognition and customer base
- Utilization of unique employee independence system
- Expansion into environmental businesses and social contributions
- Ongoing business restructuring for improved management efficiency
Competitive Advantages
- Addresses diverse market needs with abundant store formats
- Rapid store expansion leveraging franchises
- Enhanced cost control through synergies with agriculture and delivery businesses
- Organizational improvement system learned from past labor issues
- Entry into fast food via Subway Japan acquisition
- High-quality management with ISO certifications
- Improved brand image through community-based social contributions
- HR development strength from proprietary training system
- Collaboration with major food & beverage companies via capital ties
- Flexibility in risk diversification through diversified businesses
Threats
- Market contraction due to consumers shying away from dining out
- Damage to corporate image from labor environment issues
- Intense price competition and new formats from rivals
- Risk of brand damage from food safety issues
- Impact of economic downturn on consumer spending
- Fluctuations in raw material prices and procurement risks
- Political and economic risks in overseas expansion
- Costs associated with store closures and format changes
- Decline in competitiveness from delayed adoption of new technologies
- Increased operating costs from stricter regulatory compliance
Innovations
2024: Acquisition of Subway Japan Business
- Overview
- Acquired the Japanese operations of fast food chain 'Subway' to promote business diversification.
- Impact
- Successfully entered the fast food market and expanded customer base.
2023: Acquisition of Singapore Food Company
- Overview
- Made a Singapore food-related company a subsidiary to develop new markets.
- Impact
- Strengthened business foundation in the Asian market.
2022: Launch of New Format 'Sushi no Watami'
- Overview
- Launched a new sushi brand in Koto Ward and began store rollout.
- Impact
- Contributes to dining diversification and new customer acquisition.
2021: Introduction of Renewable Energy Toward RE100 Achievement
- Overview
- Switched electricity used at headquarters building and food factories to 100% renewable energy.
- Impact
- Contributes to reduced environmental impact and improved corporate image.
2020: Accelerated Expansion of 'Karaage no Tensai' via Franchise Contracts
- Overview
- Partnered with Kosidaka Holdings to promote multi-store rollout.
- Impact
- Contributes to market penetration and sales growth of the new format.
Sustainability
- Transitioning to renewable energy for electricity toward 2040 RE100 goal
- Introduction of collection and recycling system for plastic bento containers
- Energy-saving promotion activities at group stores
- Expansion of organic and low-pesticide farming at contracted farms
- Store operation optimization to reduce food waste
- Food education activities and educational support for local communities
- Logistics efficiency improvements to reduce environmental impact
- Social value creation through health-oriented menu development
- Ongoing efforts to improve working environment
- Promotion of local production for local consumption using regional ingredients