SECOM

Basic Information

Stock Code
9735
Industry
Services
Category Detail
Lifestyle Services
Prefecture
Tokyo
Establishment Year
July 1962
Listing Year
June 1974
Official Website
https://www.secom.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
ALSOK, Terumo, Tossnet, Kyoei Security Service, Mitsubishi Estate, Toyo Tech, CSP, AEON Delight

Overview

SECOM, founded in 1962, is Japan's largest security services company and a leading firm developing a wide range of security-related businesses centered on automated security systems.

Current Situation

SECOM recorded consolidated sales of approximately ¥1.0498 trillion and ordinary income of approximately ¥151.3 billion for the fiscal year ended March 2022, solidifying its strong position in the security services industry. It operates in 21 countries worldwide, providing a diverse array of security services. In addition to automated security, it is actively involved in hospital management, medical systems, and the development and sales of crime prevention and disaster prevention products. The company invests heavily in in-house R&D, introducing innovative technologies such as robots and fire suppression systems. It also engages in prison operations with consideration for social responsibility and community contribution activities, promoting sustainable business practices. Looking ahead, it has set strategic goals to expand new services leveraging AI and IoT, and further penetrate overseas markets. In recent years, through aggressive subsidiary acquisitions and business diversification, it has achieved stable growth and strengthened its revenue base, while addressing labor shortages through AI technology utilization.

Trivia

Interesting Facts

  • The term 'Secom' has become synonymous with security.
  • Developed Japan's first online safety system 'SP Alarm' in 1966.
  • Pioneering company that entered Japan's first private prison management.
  • Security uniforms designed by renowned designer Kansai Yamamoto and manufactured by Uniqlo.
  • Koko Secom is a pioneer in mobile safety services using KDDI's network.
  • Solely handled security for the Tokyo Olympics athlete village.
  • Commercial sales of outdoor patrol monitoring robots is Japan's first.
  • Secom Casualty Insurance expanded by making Toyo Fire & Marine Insurance a subsidiary.
  • Strengthened brand power by featuring Sadaharu Oh and Takuya Kimura in public broadcasts.
  • Rapid response possible with over 6,000 base network.
  • Global security business expansion to 21 countries overseas.
  • Unauthorized attachment of Secom stickers to non-customers can be illegal in many cases.
  • Advertising campaign featuring Sadaharu Oh's home run prize money that gained attention.
  • Despite incidents from diversified businesses, focuses on regaining trust.
  • Numerous branches and subsidiaries form a multifaceted service network.

Hidden Connections

  • Maintains strong ties with the telecommunications sector due to involvement in KDDI's founding.
  • Solidified brand image by using former pro baseball player Sadaharu Oh in advertising.
  • Advanced into medical business, pioneering unique domain fusing medical and security fields.
  • Owns subsidiaries across diverse fields including real estate, caregiving, insurance, and information communications.
  • Unique security uniforms designed by Kansai Yamamoto produced in collaboration with Uniqlo.
  • Secom Casualty Insurance offers medical insurance, expanding into the insurance industry.
  • Rich experience in high-publicity projects like sole security for Tokyo Olympics.
  • In-house developed technologies like security robots represent top-tier R&D in the industry.

Future Outlook

Growth Drivers

  • Expansion of advanced security systems using IoT and AI
  • Growing demand for caregiving and medical support amid aging society
  • Shift to overseas security market network expansion
  • Strengthening revenue base through diversified businesses
  • Enhanced CSR activities emphasizing sustainability
  • Creation of new service areas through government deregulation
  • Full-scale application of robot technology in security and caregiving
  • Ongoing growth in information security demand
  • Promotion of digital transformation
  • Customized services meeting diverse customer needs
  • Advanced development and expansion of telemarketing business
  • Construction of integrated security platforms

Strategic Goals

  • Achieve 50% automation of security operations via AI and robots
  • Secure over 20% of business sales from caregiving and medical sectors
  • Expand overseas business sales ratio beyond 30%
  • Sustainable operations reducing environmental impact by 30%
  • Further expansion of social reintegration promotion centers
  • Rise to industry top level in information security
  • Significant improvements in employee diversity and work-life balance
  • Commercialize all next-generation security technologies
  • Build governance structure for sustainable management
  • Achieve over ¥100 billion in annual new business sales

Business Segments

Corporate Security Services

Overview
Provides security and surveillance services for diverse industries and public sectors.
Competitiveness
Nationwide network and advanced technological capabilities
Customers
  • Office building managers
  • Commercial facility operators
  • Factories and manufacturers
  • Public facilities
  • Airport safety management
  • Financial institutions
  • Retail chains
  • Logistics centers
  • Event organizers
  • Schools and educational institutions
Products
  • Automated security system installation
  • Security guard dispatch service
  • Online monitoring system
  • Emergency response service
  • Crime prevention consulting
  • Robot security
  • Cash escort service
  • Disaster prevention system installation
  • Access control system
  • Security equipment sales
  • Facility inspection service
  • Alarm response service

Medical and Caregiving Services

Overview
Offers a variety of services for medical institutions and caregiving businesses.
Competitiveness
Strengthened integration with medical services
Customers
  • Hospital operators
  • Care facilities
  • In-home care providers
  • Welfare organizations
  • Visiting nurse providers
  • Medical equipment retailers
  • Elderly support providers
  • Government agencies
Products
  • Visiting nursing services
  • Caregiving support robots
  • Medical information systems
  • Medical equipment sales
  • Caregiving product sales
  • In-home medical support
  • Lifestyle support services

Equipment and Maintenance Services

Overview
Provides building equipment maintenance and security system operations.
Competitiveness
Comprehensive services supporting safety and security
Customers
  • Commercial building management companies
  • Real estate management companies
  • Facility managers
  • Condominium management associations
Products
  • Building maintenance
  • Air conditioning and plumbing management
  • Security equipment installation and maintenance
  • Equipment upgrade work
  • Facility patrol services
  • Repair work

Robot-related Business

Overview
Promotes business efficiency through innovative robot technology.
Competitiveness
Development strength through repeated in-house development and field testing
Customers
  • Security companies
  • Care facilities
  • Retailers
  • Logistics providers
Products
  • Patrol monitoring robots
  • Caregiving assistance robots
  • Security smoke screen devices
  • Warehouse transport robots

Information Security and Consulting

Overview
Provides advanced information protection technology and expert consulting.
Competitiveness
Comprehensive risk management capabilities
Customers
  • Corporate IT departments
  • Medical institutions
  • Public organizations
  • Financial institutions
Products
  • Security diagnostics
  • Authentication services
  • Audit support
  • Vulnerability countermeasures
  • Risk management

Insurance and Risk Management Services

Overview
Supports risks comprehensively with a wide range of insurance products.
Competitiveness
Reliable provision linked with security services
Customers
  • Corporate clients
  • Individual policyholders
Products
  • Free medical treatment insurance
  • Casualty insurance
  • Risk consulting

Telemarketing Business

Overview
Communication services supporting optimization of customer touchpoints.
Competitiveness
Extensive experience and high service quality
Customers
  • Major corporations
  • Financial institutions
  • Medical institutions
  • Retail businesses
Products
  • Call center outsourcing
  • Customer service
  • New customer acquisition support
  • Data analysis

Construction Materials and Equipment-related Services

Overview
Develops construction equipment business supporting safety and security.
Competitiveness
Construction capabilities integrated with security
Customers
  • Construction companies
  • Real estate developers
Products
  • Security equipment construction
  • Equipment renewal
  • Facility management consulting

Cash Escort and Cash Transport Services

Overview
Provides cash transport services specialized in safety.
Competitiveness
High reliability and operational expertise
Customers
  • Financial institutions
  • Commercial facilities
Products
  • Cash escort
  • Logistics management

Real Estate Management and Related Services

Overview
Provides comprehensive real estate maintenance management services.
Competitiveness
Integrated operations linked with security
Customers
  • Real estate owners
  • Management companies
Products
  • Building maintenance
  • Equipment monitoring systems

Overseas Business Expansion

Overview
Operates security and crime prevention businesses in 21 overseas countries.
Competitiveness
Extensive overseas network and expertise
Customers
  • Corporations in Asian countries
  • Local government agencies
Products
  • Security services
  • System implementation support

Education and Training Services

Overview
Provides safety and crime prevention education and training programs.
Competitiveness
Industry-leading education system
Customers
  • Security personnel training institutions
  • Corporate training departments
Products
  • Security personnel training programs
  • Management education

Competitive Advantage

Strengths

  • Japan's largest security network
  • Broad security business portfolio
  • Advanced technological development and in-house research institute
  • Ample financial resources and stable financial base
  • Business diversification through numerous related subsidiaries
  • Long-standing brand power and reliability
  • Nationwide deployment of emergency response personnel
  • Diverse customer base and strong customer foundation
  • Pioneered Japan's first private prison operations and other diversification
  • Strong R&D and robot technology development
  • Extensive coverage through partner companies and overseas bases
  • Cost advantages from economies of scale
  • High-quality customer service and support
  • Highly specialized information security division
  • Technology investments to address labor shortages

Competitive Advantages

  • Rapid response capabilities based on the largest number of bases and guards nationwide
  • Technological superiority established as a pioneer in automated security
  • Comprehensive service provision to customers through synergy across diverse business areas
  • Differentiation from competitors via proprietary security robots and other cutting-edge technologies
  • Competitive edge in fields others avoid, such as Japan's first prison operations
  • Ongoing market share expansion through aggressive subsidiary acquisitions backed by capital strength
  • Advanced consulting leveraging rich customer data and know-how
  • Overseas network in 21 countries strengthens future growth foundation
  • Stable performance and credit contribute to securing large public projects
  • Diversification through expansion in new areas (medical, caregiving, telemarketing)
  • Specialized services across multiple industries meet diverse customer needs
  • Overwhelming market recognition and trust based on strong brand
  • Leads future new service development through innovative technology research
  • Personnel training system contributes to maintaining high-quality services
  • Revenue stability from long-term contracts with major clients

Threats

  • Labor shortages impacting security operations maintenance
  • Intense price competition in the security industry
  • Rising follow-up costs due to rapid technological evolution
  • Market maturity and difficulties in acquiring new domestic customers
  • Increased operational costs from regulatory changes
  • Growing cybersecurity risks
  • Business continuity risks from natural disasters
  • Market share gains by competitors
  • Political and economic risks in overseas operations
  • Brand damage from loss of public trust
  • Expansion of technology utilization by new entrants
  • Decline in market competitiveness from delayed technological innovation

Innovations

2024: Advanced AI-Equipped Patrol Monitoring Robot

Overview
Developed an AI-powered outdoor patrol monitoring robot, significantly improving monitoring efficiency.
Impact
Achieves reduction in human resources and improvement in security quality.

2023: Introduction of Smart Home Security System

Overview
Launched IoT-enabled home security services, enhancing convenience.
Impact
Improves customer satisfaction and increases new contracts.

2022: Launch of Cloud-Based Information Security Service

Overview
Started security measures service for SMEs using cloud technology.
Impact
Contributes to opening new markets and expanding customer base.

2021: Enhanced Functionality of Caregiving Support Robot 'My Spoon'

Overview
Improved operability and safety of the meal assistance robot, expanding elderly support.
Impact
Achieved increased demand from care facilities.

2020: Development of Security Data Analysis Platform

Overview
Built foundation for crime-predictive security services through large-scale data analysis.
Impact
Realizes improved security efficiency and enhanced crime prevention effects.

Sustainability

  • Active participation in community safety enhancement programs
  • Introduction of energy-saving equipment to reduce environmental impact
  • Promotion of active female security guards and diverse hiring
  • Use of recyclable materials and waste reduction
  • Labor environment improvements based on scientific evidence
  • Safety support through collaboration with social welfare facilities
  • Strengthened cooperation and support for regional disaster prevention activities
  • CSR activities aimed at sustainable regional revitalization
  • Employee health management and mental health promotion
  • Support programs for foreign employees to promote multicultural coexistence
  • Enhanced emergency support systems during disasters
  • Thorough compliance training