Pasona Group

Basic Information

Stock Code
2168
Industry
Services
Category Detail
Recruitment & Staffing Services
Prefecture
Tokyo
Establishment Year
December 2007
Listing Year
December 2007
Official Website
https://www.pasonagroup.co.jp/
TSE Information
TSE Information
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Yahoo! Finance
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Overview

Pasona Group is a major holding company for staffing and recruitment services, established in 2007 and headquartered in Tokyo, deploying a variety of human resource services both domestically and internationally.

Current Situation

Pasona Group recorded consolidated net sales of approximately 324.9 billion yen and operating profit of approximately 10.6 billion yen for the fiscal year ended May 2020. Centered on its core businesses of staffing and recruitment, it is expanding re-employment support services, with a focus on growth in domestic nationwide operations and overseas businesses including Southeast Asia. The group includes numerous subsidiaries such as Pasona, Pasona Tech, and Benefit One, providing multifaceted human resource solutions. It is emphasizing management reforms in response to environmental changes, digital talent development, career formation support, and agricultural-related businesses. Even after the resignation of former Chairman Heizo Takenaka, it maintains a stable management foundation and continues active social contributions. In 2024, it is advancing capital restructuring through the sale of Benefit One, strengthening its framework for future growth. Amid economic uncertainties, attention is focused on its diversified business expansion and contributions to regional revitalization.

Trivia

Interesting Facts

  • As a holding company in the staffing industry, it unites a diverse range of affiliates.
  • Gained prominence through long-term involvement by former Chairman Heizo Takenaka.
  • Sold Benefit One to a major life insurance company in 2024.
  • Operates Nijigen no Mori on Awaji Island in Hyogo Prefecture as part of regional revitalization.
  • Engages in urban farming for agricultural support.
  • Commissioned by Tokyo to operate women's re-employment support desk.
  • Employs about 10,000 people nationwide, covering broad business areas.
  • Actively promotes employment for diverse socially vulnerable groups.
  • Develops new HR services through collaborations with diverse industries.
  • Holds significant share in corporate welfare services.
  • Actively expanding business in Southeast Asia.
  • Introduces AI technology into HR services to improve matching accuracy.
  • Supports reuse of former employees via alumni hiring assistance.
  • Manager-targeted mentoring service highlighted by Nikkei.
  • Implements employee career support from multiple angles.

Hidden Connections

  • Economist and former politician Heizo Takenaka was involved in management for a long time, bridging politics and the staffing industry.
  • Business partnerships and collaborations with Asahi Group and Kawai Juku enable multifaceted business development.
  • Regional revitalization projects in collaboration with local governments contribute to local activation.
  • Rapidly expanding staffing network in Southeast Asian countries, strong in overseas market development.
  • Establishment of agricultural support company draws attention to entry into primary industries.
  • Sale of welfare business advances capital efficiency and strengthens management foundation.
  • Alumni hiring support is a pioneering service creating new trends in talent utilization.
  • Incorporates cutting-edge IT into talent development programs, contributing to producing digital talent.

Future Outlook

Growth Drivers

  • Increasing demand for staffing and recruitment in Asian markets
  • Expanding IT talent needs due to digital transformation
  • Growth potential in regional revitalization and agricultural support
  • Rising demand for women's re-entry and re-employment support
  • Overseas business expansion through global rollout
  • Growing demand for medical and welfare talent in aging society
  • Cost-efficiency needs for welfare and BPO services
  • New staffing frameworks adapting to regulatory changes
  • Service efficiency improvements via AI and digital tech
  • Increasing demand for specialized services amid diversifying corporate talent strategies

Strategic Goals

  • Expand global HR services for sustainable growth
  • Grow regional revitalization business revenue and enhance contributions
  • Nationwide rollout of digital talent development programs
  • Create workplaces based on women's empowerment and diversity
  • Advance social value creation addressing ESG issues
  • Establish compliant, adaptive management framework
  • Develop new welfare services and create markets
  • Strengthen overseas foundations and expand presence in Asia
  • Enhance talent retention including alumni
  • Establish symbiotic business model with local communities

Business Segments

General Staffing

Overview
General job category staffing services adaptable to a wide range of industries.
Competitiveness
Nationwide network and diverse job coverage
Customers
  • Manufacturing
  • Retail
  • Services
  • Logistics companies
  • Financial institutions
  • Medical and welfare facilities
  • Construction
  • Food and beverage
Products
  • Clerical staffing
  • Sales staffing
  • Light labor staffing
  • Warehouse operations staffing
  • General clerical outsourcing

IT and Specialized Engineer Staffing

Overview
Staffing of highly specialized engineers from IT to R&D.
Competitiveness
Securing and training high-level engineers
Customers
  • Information and communications companies
  • Manufacturing technical departments
  • Research institutions
  • Government offices
  • Medical institutions
Products
  • System development talent staffing
  • Technical support staffing
  • R&D support
  • Equipment operation engineers

Re-employment Support Services

Overview
Re-employment support services for people from diverse backgrounds.
Competitiveness
Nationwide support network
Customers
  • Unemployed individuals
  • Job changers
  • Corporate talent reallocation departments
Products
  • Career counseling
  • Vocational training programs
  • Job introductions
  • Job change seminars

Agriculture and Regional Revitalization Support

Overview
Services linking agriculture and regional revitalization.
Competitiveness
Regionally embedded support and multifaceted services
Customers
  • Agricultural cooperatives
  • Local governments
  • Regional businesses
Products
  • Agricultural worker staffing
  • Urban farm operations
  • Regional revitalization projects
  • Training seminars

Welfare and BPO Services

Overview
Outsourcing solutions specialized for corporations.
Competitiveness
Broad operational coverage and robust service infrastructure
Customers
  • Large corporations
  • Small and medium enterprises
  • Local governments
Products
  • Welfare agency services
  • Payroll outsourcing
  • Employee training programs
  • Exam operations support

Overseas Talent Services

Overview
Global expansion centered on Southeast Asia.
Competitiveness
Local networks and multicultural responsiveness
Customers
  • Multinational corporations
  • Local subsidiaries
  • Manufacturing
  • IT companies
  • Services
Products
  • Overseas engineer staffing
  • Local hiring support
  • Talent training
  • Language training

Manager and Executive Support

Overview
Advanced talent services supporting corporate leadership growth.
Competitiveness
Extensive network and expertise
Customers
  • Listed companies
  • Mid-sized companies
  • Growing companies
Products
  • Executive mentor introductions
  • Leadership training
  • Consulting

Education and Training Services

Overview
Education and training services tailored to diverse needs.
Competitiveness
Experienced instructors and systematic programs
Customers
  • Corporate training departments
  • Educational institutions
  • Local governments
Products
  • Career development training
  • Vocational training programs
  • Skills training

Healthcare and Welfare Talent Services

Overview
Talent provision services specialized in medical welfare.
Competitiveness
Specialization and regional proximity
Customers
  • Medical institutions
  • Welfare facilities
  • Nursing homes
Products
  • Nurse staffing
  • Caregiver staffing
  • Disability support staff

Logistics Support Services

Overview
Talent services for logistics efficiency improvement.
Competitiveness
Adaptability to diverse customer needs
Customers
  • Logistics companies
  • Retail
  • Manufacturing
Products
  • Warehouse management staff staffing
  • Logistics operations support

IT Outsourcing

Overview
Outsourcing services for IT-related operations.
Competitiveness
High technical expertise and operational experience
Customers
  • Information and communications companies
  • Financial institutions
  • Manufacturing
Products
  • System operations management
  • IT support desk

Project-Based Support

Overview
Short-term talent support services for specific projects.
Competitiveness
Rapid and flexible response capabilities
Customers
  • Large corporations
  • Startups
  • Public institutions
Products
  • Temporary project talent staffing
  • Specialized task support

Competitive Advantage

Strengths

  • Broad business domains and diverse service networks
  • Comprehensive nationwide sales and staffing network
  • Strong customer base and extensive industry track record
  • Efficient group management through holding company structure
  • Focus on talent development and re-employment support
  • Active promotion of overseas expansion
  • Integrated corporate welfare services
  • Track record in dispatching highly specialized professionals
  • Participation in regional revitalization projects
  • Abundant training and education programs

Competitive Advantages

  • Comprehensive strength in domestic and international staffing and recruitment services
  • Network formation across diverse specialized professions
  • Multifaceted business from regional revitalization to agricultural support
  • Strong partnerships with major corporations and local governments
  • Proprietary talent education and development system
  • Enhanced social trust through robust CSR activities
  • Matching capabilities leveraging extensive talent database
  • Efficient operations via adoption of latest digital technologies
  • Mentoring services for executives
  • Top-class domestic welfare outsourcing business

Threats

  • Intensifying labor market competition hindering talent acquisition
  • Risk of reduced staffing demand due to economic fluctuations
  • Potential business cost increases from stricter regulations
  • Fierce competition with other major HR service firms
  • Cultural and regulatory adaptation risks in overseas operations
  • Decline in service competitiveness from delayed digitalization
  • Impact of Worker Dispatching Act amendments
  • Market contraction from declining working-age population
  • Price competition from new entrants
  • Suppressed corporate investments due to economic uncertainty

Innovations

2022: Launch of External Mentor Introduction Service for Executives

Overview
New service introducing external specialist mentors to managers and executives to support career development.
Impact
Contributes to strengthening executive talent development and improving corporate leadership.

2022: Establishment of Agricultural Support Company

Overview
Established a dedicated company to expand agriculture-related staffing and support services centered on urban farming operations.
Impact
Contributes to revenue opportunities in regional revitalization and new business areas.

2024: Organizational Restructuring via Benefit One Sale

Overview
Sold welfare and BPO subsidiary Benefit One to Dai-ichi Life, promoting capital efficiency and streamlined management.
Impact
Strengthens financial foundation and enables focus on growth strategies.

2021: Launch of Alumni Hiring Support Service

Overview
Began providing alumni hiring support services to companies to promote re-employment of former employees.
Impact
Contributes to reusing top talent and reducing hiring costs.

2023: Strengthening Regional Revitalization Projects

Overview
Focusing on regional revitalization with Nijigen no Mori on Awaji Island in Hyogo Prefecture, developing events and facility operations utilizing local resources.
Impact
Contributes to local economic revitalization and branding.

2020: Contracted to Operate Women's Re-employment Support Desk

Overview
Commissioned by Tokyo to operate the 'Women's Job Support Terrace' to support women's employment.
Impact
Contributes to promoting women's employment and enhancing social reputation.

2021: Launch of Digital Talent Development Program

Overview
Introduced specialized training and development programs to support IT and DX initiatives and promote talent cultivation.
Impact
Contributes to strengthening corporate digital shift capabilities.

2023: Enhancement of Online Talent Matching Platform

Overview
Improved accuracy and expanded features of AI-based job seeker and employer matching system.
Impact
Improved matching efficiency contributes to increased contracts.

2020: Expansion of Diverse Workstyle Support Services

Overview
Newly launched services supporting remote work and side gig talent utilization.
Impact
Meets market needs and achieves new customer acquisition.

2024: Implementation of Enhanced Compliance Measures for Staffing Laws

Overview
Strengthened compliance framework in response to regulatory tightening to improve staffing operation quality.
Impact
Reduces business continuity risks through legal compliance.

Sustainability

  • Promoting women's empowerment and diversity
  • Fostering coexistence with local communities through regional revitalization
  • Optimizing office operations to reduce environmental impact
  • Ongoing efforts to create worker-friendly environments
  • Job creation initiatives for socially vulnerable groups
  • Strengthening corporate governance
  • Ensuring corporate ethics and transparency
  • Active promotion of disabled employment
  • Realizing sustainable economic society through talent education
  • Promoting sustainable tourism utilizing local resources
  • Continuous enhancement of social contributions via CSR activities
  • Development and dissemination of environmentally considerate services