Persol Holdings

Basic Information

Stock Code
2181
Industry
Services
Category Detail
Recruitment & Staffing Services
Prefecture
Tokyo
Establishment Year
October 2008
Listing Year
October 2008
Official Website
https://www.persol-group.co.jp/
TSE Information
TSE Information
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Yahoo! Finance
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Overview

Persol Holdings is a major industry leader and holding company with a wide range of business areas, providing comprehensive human resource services both domestically and internationally since its establishment in 2008.

Current Situation

Persol Holdings recorded consolidated sales of approximately 1.608 trillion yen and operating profit of approximately 48.1 billion yen for the fiscal year ended March 2022, offering a wide range of human resource services domestically and internationally. Centered on its core staffing business, it provides diverse services including job advertisements, recruitment, and specialized services for companies, maintaining competitiveness in the industry. It is actively expanding into the Asia-Pacific region, promoting overseas business growth, and focusing on introducing advanced technologies such as RPA services. From a sustainability perspective, it engages in work-style reform support and regional contribution activities, and has set long-term strategies through 2030 for sales expansion and digital transformation promotion. In recent years, it has entered into an official sponsorship contract with the Pacific League, enhancing social recognition. Through ongoing M&A and subsidiary reorganizations, it strengthens its business portfolio and maintains a large corporate group with over 54,000 employees.

Trivia

Interesting Facts

  • Founder Kinuko Shinohara is a pioneer in Japan's staffing industry.
  • The only human resource services company with official sponsorship contracts for all 6 Pacific League teams.
  • Boasts over 50,000 employees, top-class in Japan's domestic staffing industry.
  • Group brand "PERSOL" symbolizes innovation in human resource services.
  • Launched specialized RPA service brand ahead of industry, strengthening IT staffing.
  • Expanded regional collaboration by acquiring local firm in Singapore staffing market.
  • Maintains high compliance standards in the strictly regulated staffing services industry.
  • Established in-house innovation promotion subsidiary to support group-wide technological advancement.
  • Has been reported in issues related to Ministry of Health, Labour and Welfare reemployment grant subsidies.
  • Has consistently pursued expansion since founding, successfully executing numerous M&As.
  • Stable company listed on Tokyo Stock Exchange Prime Market.
  • Secures industry competitiveness with staffing network covering diverse industries and roles.
  • Numerous subsidiaries operate human resource and related businesses domestically and internationally.
  • Actively participates in sports support such as title sponsor for Pacific League TV.
  • Expands presence in job change market by operating diverse job media.

Hidden Connections

  • Founder's related Shinohara Kinuko Memorial Foundation exists as major shareholder, inheriting founding spirit.
  • Holding company established through management integration of Tempstaff and PeopleStaff.
  • Affiliated with Midori-kai and Sanwa Group, actively promoting inter-company exchanges.
  • Maintains strengthened relations with Kelly Services even after dissolving capital alliance in overseas staffing.
  • RPA-related business consolidated specialized departments from multiple group subsidiaries into a brand.
  • Pacific League title sponsorship serves dual purpose of industry recognition and customer touchpoint enhancement.
  • Group base relocations expanding and consolidating operations across multiple Tokyo areas.
  • Promotes social issue resolution and talent mobility while complying with Worker Dispatch Act etc.

Future Outlook

Growth Drivers

  • Expansion of human resource service demand due to domestic and international labor shortages.
  • Increasing demand for business efficiency via digital technologies (AI, RPA).
  • Market expansion and international deployment in Asia-Pacific region.
  • New human resource service development supporting diverse work styles.
  • Strengthened job ads responding to diversifying corporate recruitment activities.
  • Rising needs for work-style reform and regulatory compliance.
  • Enhanced competitive edge through M&A and business reorganization in growth fields.
  • Contributions to industry innovations and social issue resolution.
  • Sophistication of industry-specific specialized services and brand strengthening.
  • Business efficiency improvement through group synergies.
  • Service precision enhancement and differentiation via data utilization.
  • New customer acquisition through maintained social trust.

Strategic Goals

  • Achieve over 30% sales ratio from global human resource services business.
  • Expand sales of business automation services using AI and RPA technologies.
  • Complete construction of platform supporting diverse work styles.
  • Realize sustainable management and promote SDGs goal achievement.
  • Achieve over 30% female manager ratio and strengthen diversity.
  • Elevate social status as company co-creating with regional communities.
  • Improve customer satisfaction through digital transformation.
  • Diversify revenue sources by expanding new business ratio.
  • Strengthen human capital through high-quality education and training programs.
  • Secure industry-leading compliance framework.

Business Segments

Staffing Services

Overview
Provides staffing services tailored to diverse industry needs, enabling rapid and flexible supply of battle-ready talent.
Competitiveness
Extensive industry-specific dispatch network
Customers
  • Manufacturing
  • Information and Communications
  • Distribution and Retail
  • Finance
  • Healthcare and Welfare
  • Services
  • Wholesale
  • Public Institutions
  • Food and Beverage
  • Real Estate
Products
  • Administrative Staffing
  • Sales Staffing
  • Specialized Engineer Staffing
  • Call Center Staffing
  • Medical Administrative Staffing
  • Nursing Care Staffing
  • IT Engineer Staffing
  • Manufacturing Line Staffing
  • R&D Support
  • Event Staff Staffing

Recruitment Services

Overview
Supports optimal hiring through high-precision recruitment services addressing corporate talent needs.
Competitiveness
Extensive candidate database and AI matching technology
Customers
  • Large Corporations
  • SMEs
  • Startups
  • Medical Institutions
  • IT Companies
  • Financial Institutions
  • Manufacturing
  • Government Agencies
  • Educational Institutions
  • Services
Products
  • Full-time Placement
  • Contract Employee Placement
  • Executive Search
  • New Graduate Placement
  • Specialist Placement
  • Medical Specialist Placement
  • Engineer Placement
  • Sales Placement
  • Consultant Placement
  • Transition from Dispatch to Permanent Support

Sales Support (Telemarketing and Call Centers)

Overview
Optimizes customer touchpoints through call center management-focused sales support services.
Competitiveness
High-quality customer service expertise and latest system utilization
Customers
  • Mail Order Companies
  • IT Companies
  • Financial Institutions
  • Manufacturing
  • Services
  • Retail
  • Medical Related
  • Educational Institutions
  • Local Governments
  • Energy Related
Products
  • Telemarketing Operations
  • Call Center Management
  • Customer Management System Provision
  • Outbound Calls
  • Inbound Call Handling
  • Customer Satisfaction Surveys
  • Sales Promotion Support
  • Billing and Contract Reception

RPA and Digital Transformation Support

Overview
Supports corporate business efficiency and productivity improvement using RPA technology.
Competitiveness
Technical capabilities of related subsidiaries and extensive business know-how
Customers
  • Large Manufacturers
  • Financial Institutions
  • IT Service Providers
  • Logistics Companies
  • Medical Institutions
  • Distribution
Products
  • RPA Implementation Consulting
  • Business Automation System Development
  • Operation and Maintenance Services
  • AI Integration Solutions
  • Business Process Improvement Support

Overseas Human Resources Services

Overview
Expands global human resource services mainly in the APAC region, accommodating multicultural environments.
Competitiveness
Strong local networks and extensive know-how
Customers
  • Overseas Japanese Companies
  • Multinational Corporations
  • Local Subsidiaries
  • Companies Expanding Overseas
  • Global Companies
Products
  • Local Overseas Dispatch
  • International Talent Placement
  • Multicultural Training
  • Overseas Base Recruitment Support
  • Local Management Services

Nursing Care and Welfare Human Resources Support

Overview
Supports talent supply and skill development in nursing care and welfare amid an aging society.
Competitiveness
Stable supply through nationwide network and expertise
Customers
  • Nursing Facilities
  • Medical Institutions
  • Welfare Facilities
  • Elderly Facilities
  • Regional Support Groups
Products
  • Nursing Staff Staffing
  • Welfare Talent Placement
  • Nursing Training Services
  • Reemployment Support
  • Talent Retention Support

Human Resource Development and Education Support

Overview
Promotes organizational human capital enhancement through education and training, contributing to productivity improvement.
Competitiveness
Systematic education framework and extensive track record
Customers
  • Listed Companies
  • SMEs
  • Government Offices
  • Educational Institutions
  • Medical Institutions
Products
  • Employee Training Programs
  • e-Learning
  • Evaluation System Development Support
  • Career Development Support
  • Leadership Training

Job Advertisements and Recruitment Support Services

Overview
Comprehensive support for corporate recruitment activities through effective job ads and support.
Competitiveness
Diverse media and AI matching technology
Customers
  • General Companies
  • Retail Stores
  • Restaurants
  • Medical Institutions
  • IT Companies
  • Startups
Products
  • Job Advertisements
  • Recruitment Marketing
  • Talent Database Provision
  • Recruitment Event Planning
  • WEB Job Platforms

Work-Style Reform and Labor Management Support

Overview
Supports diverse work styles and labor management efficiency, contributing to corporate productivity.
Competitiveness
Integration of legal compliance and advanced IT tools
Customers
  • Large Companies
  • SMEs
  • Public Institutions
  • Medical Corporations
  • Educational Institutions
Products
  • Labor Management Consulting
  • Work Rules Creation Support
  • Work-Style Reform Support Tools
  • Health Management Support
  • Cloud Attendance Management

IT Outsourcing and Solutions

Overview
Strengthens client IT infrastructure through IT outsourcing and engineer dispatch.
Competitiveness
Fusion of technical expertise and industry knowledge
Customers
  • Manufacturing
  • Information and Communications
  • Finance
  • Distribution
  • Government Offices
Products
  • System Development Support
  • IT Operation and Maintenance
  • Engineer Staffing
  • Business Process Improvement
  • IT Consulting

Business Outsourcing Services

Overview
Provides outsourcing services across broad business areas to promote efficiency and cost reduction.
Competitiveness
Track record in diverse industries and talent management know-how
Customers
  • Manufacturing
  • Distribution
  • Services
  • Financial Institutions
  • Public Facilities
Products
  • Business Outsourcing Services
  • Logistics Agency
  • Production Support
  • Customer Support
  • Auditing and Quality Control

New Business Development and Innovation Support

Overview
Responsible for group new business creation and innovation to solve social issues.
Competitiveness
Rapid project handling by specialized teams
Customers
  • Group Companies
  • External Partners
  • Startups
  • Venture Companies
Products
  • Business Planning Support
  • New Service Development
  • AI and Digital Technology Utilization
  • Market Research Analysis
  • Project Management

Competitive Advantage

Strengths

  • One of Japan's largest staffing networks
  • Business portfolio capable of addressing diverse industries
  • Business expansion capabilities in the overseas APAC region
  • Efficiency gains from advanced technologies (RPA, AI)
  • Strong brand recognition and trust
  • Flexible responsiveness from a large employee base
  • Extensive talent database and matching technology
  • Integrated services from subsidiaries
  • Aggressive M&A strategy and business expansion power
  • Advanced human resource development and training programs
  • Extensive knowledge and expertise in labor markets
  • Ongoing digital transformation initiatives
  • Socially trusted labor management support
  • Stable financial base and capital strength
  • Social contributions as official Pacific League sponsor

Competitive Advantages

  • Broad customer base and trading network as a domestic major
  • Comprehensive service provision addressing diverse talent needs
  • Competitive edge in emerging markets through aggressive overseas expansion
  • Business efficiency and added value enhancement via RPA and AI adoption
  • Integrated human resource solutions from recruitment to training and placement
  • High-quality service supply system through parent-subsidiary collaboration
  • Sustainable growth supported by strong financial base
  • Differentiation through industry-specific solutions and expertise
  • High-precision talent placement via extensive data analysis and matching tech
  • Brand enhancement through Pacific League sponsorship
  • Business strategies and organization adapting to global market trends
  • Education and training systems strengthening human resources
  • Rapid executive decision-making responding to industry trends
  • Overseas teams strong in multilingual and multicultural support
  • Robust compliance and risk management framework

Threats

  • Risks from strengthened domestic labor market regulations and legal amendments
  • Employment instability from novel coronavirus and other infectious diseases
  • Price pressures from intense market competition with major rivals
  • Decline in demand for some operations due to AI and automation technologies
  • Political-economic risks and currency fluctuations in overseas markets
  • Supply shortages from talent acquisition difficulties
  • Delays in adapting to diversifying work styles of employees and workers
  • Potential occurrence of social image or legal issues
  • Corporate hiring restraint trends during economic downturns
  • Information leaks and cybersecurity risks
  • Diminishing effects of Pacific League sponsorship activities
  • Reputation damage from legal violations or improper talent management

Innovations

2022: APAC Region Business Strengthening and Kelly Services Share Acquisition

Overview
Strengthened alliance with Kelly Services, Inc. by acquiring additional shares in APAC region subsidiaries.
Impact
Contributes to expansion of business foundation and market share in Asia

2022: Acquisition of Grints in Singapore

Overview
Acquired local staffing firm Grints to accelerate regional strategy.
Impact
Enhanced competitiveness and service diversification in Singapore market

2021: Launch of Persol RPA Brand

Overview
Consolidated RPA-related divisions within the group to start one-stop services.
Impact
Expansion of business efficiency support and strengthened competitiveness

2020: Enhanced Introduction of AI Matching Technology

Overview
Utilized AI in recruitment matching to improve optimal matching between job seekers and companies.
Impact
Improved job change success rates and efficient talent placement

2023: Development of Work-Style Reform Support Tools

Overview
Developed and launched IT tools supporting diverse work styles for companies.
Impact
Contributes to labor improvements and productivity gains for client companies

2024: Construction of Global Digital Platform

Overview
Built integrated human resource service platform linked with overseas bases.
Impact
Contributes to efficient global talent utilization and data enhancement

Sustainability

  • Support for diverse work styles and diversity promotion
  • Enhanced employee career development support systems
  • Regional employment creation activities
  • Paper reduction measures aiming for CO2 cuts
  • Strengthened safety and health management in work environments
  • Telework introduction support and environmental burden reduction
  • Promotion of women's active roles and increased female manager ratio
  • Active promotion of disability employment
  • Strengthened collaboration with regional educational institutions
  • Thorough compliance with labor environment laws and regulations
  • Ensuring transparency in CSR activities
  • Promotion of employee volunteer activities