IDOM
Basic Information
- Stock Code
- 7599
- Industry
- Wholesale
- Category Detail
- Automobile Retailers
- Prefecture
- Tokyo
- Establishment Year
- October 1994
- Listing Year
- December 1998
- Official Website
- https://221616.com
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Apple International, Nexstage, Trust, Bike King & Company, TSIHD, Neo Japan, Aucnet, USS, Up Garage Group, Wellbeing Group, Optimus Group, Key Holdings
Overview
Founded in 1994, IDOM specializes in used car trading and is Japan's largest automotive distribution company centered on the Gulliver brand.
Current Situation
IDOM boasts consolidated sales of ¥496.6 billion (February 2025 period) and is an industry leader strong in used car buying and sales. Centered on the Gulliver brand, it operates approximately 500 stores nationwide and conducts highly transparent appraisals using an image sales system. It is actively introducing new services such as subscriptions and peer-to-peer car sharing, with a focus on digitalization. While Big Motor holds shares without a capital alliance, the company is focusing on maintaining its own brands. In 2022, it relocated its head office to JP Tower and recorded ordinary income of ¥19.1 billion. Although overseas expansion is contracting, it is targeting the new car sharing market for future growth. Its finances are stable, and it is expanding its customer base and pursuing technological innovation while promoting sustainable business operations.
Trivia
Interesting Facts
- Nation's largest used car buying specialist chain
- Pioneering company in early adoption of image sales system
- Rare initiative with stores staffed only by women
- Founder Katsushi Habitori experienced trans-Eurasia marathon
- Awarded at Cannes Lions International Festival of Creativity for banner ads
- Achieved Guinness World Record with letters made from lined-up used cars
- Succeeded in market segmentation with diverse specialty used car brands
- Pioneered subscription and car sharing rollout
- Consistently selected in "Best Companies to Work For" rankings over long term
- Contributed to industry transparency with proprietary appraisal manual
- Current company name changed in July 2016
- Has experience with Financial Services Agency inspection
- Big Motor holds shares but no alliance concluded
- Head office in JP Tower positions it as Chuo Ward landmark
- Operates luxury used car specialty "Liberala"
Hidden Connections
- Collaborates with numerous related companies in used car market and auto distribution industry to improve distribution efficiency
- Partners with financial institutions to develop auto loan and insurance agency business
- Collaborates with IT firms and startups to digitize appraisal and sales services
- Strengthens local services to form cooperative relationships with local governments, contributing to regional economic revitalization
- Expands to US and New Zealand markets via overseas subsidiaries, building international foundation
- Strong ties with advertising industry, leading to Cannes Lions award achievement
- Contributes to growth in sharing economy through peer-to-peer car sharing business
- Collaborates with environmental groups to promote sustainable auto distribution
Future Outlook
Growth Drivers
- Growth in used car distribution market from expanding demand
- Service efficiency via expanded digital technology utilization
- Rapid growth in car sharing and subscription markets
- New demand creation from increase in eco-friendly vehicles
- Strengthening of local community-focused sales structure
- Enhanced integration of finance and insurance-related services
- Popularization of remote consultations and sales
- Improved vehicle appraisal accuracy via AI
- Brand value rise from diversified customer experiences
- Overseas market review and strategic investments
- Response to changes in consumer lifestyles
- Diversified sales channels and EC sales expansion
Strategic Goals
- Further strengthening and expansion of nationwide store network
- Achieve profitability in subscription and car sharing business
- Achieve over 50% digital sales ratio
- Expand eco-friendly vehicle handling ratio to over 70%
- Maintain industry top in customer satisfaction surveys
- Thorough promotion of internal work style reform and diversity
- 30% increase in business efficiency via IT systems
- Maintain stable operating income over ¥20 billion in medium to long term
- Strengthen sustainable management and community contributions
- Certain sales growth in overseas used car sales
Business Segments
Used Car Auction Operations
- Overview
- Provides an efficient auction environment for the used car industry to revitalize distribution.
- Competitiveness
- Market linkage leveraging data from 500 nationwide stores
- Customers
-
- Used car dealerships
- Auto dealers
- Repair shops
- Sole proprietors
- Products
-
- Vehicle auction services
- Vehicle distribution management system
- Price appraisal tools
Subscription and Car Sharing Business
- Overview
- Provides flexible vehicle usage services to individuals and corporations, creating new demand.
- Competitiveness
- High convenience powered by IT technology
- Customers
-
- Individual users
- Corporate users
- Rental car companies
- Local governments
- Products
-
- NOREL subscription service
- GO2GO car sharing service
Vehicle Finance and Insurance Services
- Overview
- Plans and provides finance and insurance products incidental to vehicle sales, offering one-stop services.
- Competitiveness
- Strategic use of abundant customer data
- Customers
-
- Used car buyers
- Dealer stores
- Financial institutions
- Products
-
- Auto loans
- Vehicle insurance products
- Credit management system
IT Solutions Provision
- Overview
- Provides IT systems to dealerships to support business efficiency.
- Competitiveness
- In-house original system development capabilities
- Customers
-
- Auto dealerships
- Insurance agencies
- Logistics companies
- Products
-
- Inventory management system
- Customer management CRM
- Image sales platform
Overseas Used Car Business Support
- Overview
- Conducts support business for used car sales in overseas markets.
- Competitiveness
- Local subsidiary network
- Customers
-
- Overseas sales companies
- Exporters
- Products
-
- Used car export services
- Vehicle quality checks
Competitive Advantage
Strengths
- Nation's largest used car store network
- Price transparency through clear appraisal standards
- Diverse specialized store brand deployment
- Advanced IT technology utilization
- Stable financial base
- Multifaceted sales channels
- Strong customer base acquisition
- Rapid rollout of new services like subscriptions
- Long years of used car market expertise
- High customer satisfaction services
- Domestic largest-scale auction operations
- Unique buying specialist business model
- Strong brand recognition
- Flexible service provision structure
- Efficient inventory management system
Competitive Advantages
- Uniform appraisal prices across stores to gain customer trust
- Pioneer in non-face-to-face sales with image sales system
- Target-specific strategy via specialty store brands
- New market development with peer-to-peer car sharing business
- Scale advantages from nationwide deployment
- Rapid customer response via IT utilization
- Maintains independence without capital alliances to advance own strategies
- Flexible response to customer needs with abundant used car inventory
- Stable management through diversified revenue sources
- Revenue maximization via rapid sales route development
- Operating profit expansion through organizational efficiency
- Enhanced customer acquisition via diverse marketing methods
- Active local community-focused service deployment
- Provides peace of mind with comprehensive warranty services
- Secures competitive edge with consumer-oriented pricing
Threats
- Used car market price fluctuation risks
- Regulatory strengthening and inspections from Financial Services Agency, etc.
- Store expansion and price competition from competitors
- Market share capture by new entrants
- Shifts in consumer demand for car sharing and subscriptions
- Increasing constraints on sales displays and warranties due to legal regulations
- Demand decline from economic downturn
- IT security risks and personal information leaks
- Vehicle supply shortages and logistics issues
- Revenue decline risks from overseas business contraction
- Risk of brand image damage
- Sales model restrictions from strengthened environmental regulations
Innovations
2023: Development and launch of AI appraisal app "Gulliver AUTO"
- Overview
- Released an AI-powered app for easy smartphone appraisals to improve customer convenience.
- Impact
- Contributes to faster appraisals and higher reliability
2022: Head office relocation to JP Tower for office enhancement
- Overview
- Relocated head office to JP Tower with state-of-the-art facilities to create a better working environment.
- Impact
- Improved business efficiency and employee satisfaction
2021: Transfer of all shares in Australian subsidiary for overseas business restructuring
- Overview
- Withdrew from Australian new car dealer business to concentrate management resources domestically.
- Impact
- Contributes to improved earnings structure
2020: Establishment of Car as a Service (CaaS) subsidiary
- Overview
- Launched a business entity specialized in new services like NOREL and GO2GO to address mobility diversification.
- Impact
- Aims for revenue growth in new markets
2024: Advanced image sales system
- Overview
- Enhanced remote vehicle condition checks to improve non-face-to-face sales efficiency and reliability.
- Impact
- 10% improvement in sales efficiency
2023: Expansion of peer-to-peer car sharing service "GO2GO"
- Overview
- Expanded user base and enhanced functions to promote as a new car sharing model.
- Impact
- 25% year-on-year increase in users
2022: IT infrastructure enhancement and cloud migration
- Overview
- Advanced cloud migration of internal systems to improve efficiency and security.
- Impact
- Reduced operating costs and faster response times
2023: Introduction of advanced analysis for used car distribution database
- Overview
- Uses AI to analyze market trends and promote transactions at fair prices.
- Impact
- Improved transaction price accuracy and higher customer satisfaction
2021: Development of online consultation and sales platform
- Overview
- Strengthened non-face-to-face reception to expand EC channels amid COVID-19.
- Impact
- 20% increase in online sales ratio
2020: Expansion of eco-friendly vehicle lineup
- Overview
- Expanded handling of used hybrids and EVs to meet demand.
- Impact
- Eco-vehicle handling ratio increased to 30%
Sustainability
- Promoting effective resource utilization through used car distribution
- Energy-saving upgrades to store facilities to reduce environmental impact
- Activities to promote eco-cars to customers
- Support programs for environmental education in local communities
- Strengthened recycling promotion at vehicle pickups
- Employee environmental awareness training
- Introduction of supply chain environmental impact assessments
- Paperless promotion via IT utilization
- Safety awareness activities to reduce traffic accidents
- Thorough compliance with environmental laws and information disclosure
- Promotion of CSR activities such as local cleanups
- Environmental impact reduction through diverse work styles