NeoJapan

Basic Information

Stock Code
3921
Industry
Information and Communications Industry
Category Detail
Systems & Software
Prefecture
Kanagawa Prefecture
Establishment Year
February 1992
Listing Year
November 2015
Official Website
https://www.neo.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Information Strategy Technology, Win Partners, PortToWin Holdings, Celsys, Broadleaf, System Research, Kanamic Network, Oro, PlusAlpha Consulting, Appier Group, FinText Holdings, Smaregi, WingArc1st, Kaonavi, Sansan, Cybozu, Macbee Planet, Idoma Holdings, Double A, CEC

Overview

NeoJapan is an independent software company in the information and communications industry founded in 1992, specializing in groupware and business efficiency solutions provided to a wide range of customers.

Current Situation

NeoJapan achieved consolidated sales of approximately 7.26 billion yen, operating income of approximately 1.95 billion yen, and net income of approximately 1.41 billion yen in the fiscal year ending January 2025, maintaining a stable revenue base. It holds a high market share in the groupware sector with its flagship product 'desknet's NEO' and other offerings, while sustaining competitiveness through the expansion of cloud services. The company actively launches new products such as no-code development tools and business chat tools to meet diverse customer needs. It has established subsidiaries in the United States, Malaysia, Thailand, and the Philippines, expanding into ASEAN and North American markets. The company focuses on sustainability and security enhancements to pursue sustainable growth. Toward 2030, it has set strategic goals including overseas business expansion, new business development, and advanced cloud services. It emphasizes the latest DX support and customer communication business cultivation, flexibly responding to changes in the market environment.

Trivia

Interesting Facts

  • Founded on February 29, 1992, a leap year
  • Headquarters located in Yokohama Landmark Tower
  • Pioneer among Japan's independent groupware development companies
  • Established local corporations in various ASEAN locations to strengthen local support
  • Highly regarded in the corporate no-code development tool sector
  • Early provider of on-premises compatible business chat
  • Aggressively expanding overseas through multiple subsidiaries
  • Leading company in corporate cloud services
  • Classified under Systems and Software in Nikkei industry categories
  • Maintains high-profit structure with operating margin around 27%
  • Implementation track record with major power companies and automakers
  • Strengthens customer touchpoints through diverse sales channels
  • Focuses on DX support by reinforcing cloud services
  • Abundant implementation track record for local government groupware
  • Flagship products deployed across a wide range of industries regardless of sector

Hidden Connections

  • Involved from early stages in internal system development for major power and automotive companies
  • Deeply collaborating on DX promotion projects for local governments
  • Advancing technical partnerships with IT vendors in the US and ASEAN regions
  • Collaborating with multiple specialist partners in cybersecurity
  • Pioneered deployment of no-code development tools ahead of domestic companies
  • Business chat 'ChatLuck' forms a niche market with on-premises compatibility
  • Experienced transition from Tokyo Stock Exchange First Section to Prime Market
  • Strengthened global strategy through establishment of multiple overseas subsidiaries

Future Outlook

Growth Drivers

  • Expansion of cloud services market
  • Increasing demand for business efficiency due to rising DX needs
  • Promotion of no-code development tool adoption
  • Business expansion in overseas markets
  • Growing importance of security enhancements
  • Social proliferation of smart work
  • Acceleration of business process transformation post-COVID
  • Stable growth in IT adoption demand from government offices
  • Progress in AI and automation technology対応
  • Strengthening sales network through partner collaborations
  • Trend toward emphasis on customer experience
  • Increasing demand for hybrid cloud and on-premises

Strategic Goals

  • Achieve over 20% overseas sales ratio
  • Expand share in groupware market
  • Achieve over 5 billion yen in annual cloud service sales
  • Maintain customer satisfaction above 90%
  • Strengthen sustainability management
  • Diversify DX support solutions
  • Aim to lead no-code market
  • New businesses to account for 15% of total sales
  • Advanced security technology
  • Promote creation of comfortable work environment

Business Segments

Business Efficiency Solutions

Overview
Provides a variety of solutions to promote efficiency and digitalization of various corporate operations.
Competitiveness
Strength in extensive product portfolio and network of technical bases domestically and internationally.
Customers
  • Large enterprises
  • Small and medium enterprises
  • Government offices
  • Educational institutions
  • Medical corporations
  • Manufacturing
  • Financial institutions
  • IT companies
  • Distribution and retail
  • Local governments
  • Service industry
  • Construction industry
Products
  • desknet's NEO
  • AppSuite
  • ChatLuck
  • NEOPORT
  • システム開発サービス
  • カスタムソリューション
  • クラウドサービス
  • オンプレミス導入支援
  • オフショア開発
  • セキュリティ強化ソリューション
  • DX支援コンサルティング
  • 運用サポート
  • 教育研修サービス
  • 運用モニタリング
  • API連携サービス

Overseas Business Expansion

Overview
Actively promoting product sales and market development in the US market centered on ASEAN.
Competitiveness
Flexible responsiveness through multinational expansion experience and establishment of local subsidiaries.
Customers
  • ASEAN companies
  • North American market customers
  • Local partners
  • Multinational corporations
  • IT vendors
  • Local government agencies
  • Local user communities
Products
  • パッケージソフト販売
  • クラウドサービス提供
  • 現地カスタマーサポート
  • マーケット調査
  • パートナー開発
  • ローカライズ対応
  • システム開発支援
  • 営業活動
  • 技術トレーニング
  • 現地適応型サービス

Competitive Advantage

Strengths

  • Specialized groupware development technology
  • Strength in no-code tools
  • Diverse product lineup
  • Sales bases expanding domestically and internationally
  • Robust security measures
  • Abundant implementation track record and customer base
  • Reliability for government offices
  • Compatibility with both cloud and on-premises
  • High user satisfaction
  • Track record in emerging markets
  • Continuous product expansion
  • Overseas expansion utilizing subsidiaries
  • Solid financial foundation
  • Flexible customization support
  • Development capabilities responsive to customer needs

Competitive Advantages

  • Accelerates business reform with no-code development
  • Supports both on-premises and cloud environments
  • Product suite catering to broad customer segments
  • High extensibility through abundant API integrations
  • Sales offices in major domestic cities
  • Locally attuned services via overseas subsidiaries
  • Provision of security-focused chat tools
  • User-friendly interface design
  • Rapid customer support system
  • Stable business base with many long-term contract customers
  • Flexibility to meet diverse industry needs
  • Continuous updates and feature enhancements
  • Strength in cloud migration support
  • Reliable operational track record
  • Utilization of know-how accumulated domestically and internationally

Threats

  • Intensifying competition in the domestic market
  • Burden of responding to rapid technological innovations
  • Increasing entry of global competitors
  • Risk of security incidents
  • Growth hindrance due to delays in customer cloud migration
  • IT investment restraint due to economic fluctuations
  • Sophistication of cyber attacks
  • Increased compliance costs from stricter regulations
  • Risk of declining development capabilities due to talent shortage
  • Uncertainty in returns from new business investments
  • Political and economic risks in overseas markets
  • Performance impact from exchange rate fluctuations

Innovations

2024: Launch of Customer Communication Hub 'NEOPORT'

Overview
Introduced a new service to improve customer response efficiency, aiming to enhance customer satisfaction.
Impact
Contributes to improved customer response quality and creation of new revenue sources.

2023: AppSuite Functionality Expansion and Cloud Enhancement

Overview
Improved usability of no-code tools and strengthened cloud integration to support customer business reforms.
Impact
Achieved sales growth accompanying increase in adopting companies.

2022: ChatLuck Security Enhancement Update

Overview
Improved security for business chat compatible with both on-premises and cloud versions.
Impact
Leads to expansion of government and large enterprise users.

2021: Establishment of Overseas Subsidiaries and Promotion of Overseas Expansion

Overview
Established subsidiaries in Malaysia, Thailand, and the US to strengthen services tailored to local markets.
Impact
Accelerates share expansion in emerging markets and global rollout.

2020: desknet's NEO Cloud Edition Functionality Update

Overview
Significantly improved operability and functionality of the cloud version groupware.
Impact
Contributes to higher customer satisfaction and increased utilization.

Sustainability

  • データセンターの省エネ化推進
  • リモートワーク促進によるCO2削減
  • 社内ペーパーレス化の推進
  • 地域社会へのIT教育支援活動
  • サプライチェーンでの環境配慮強化
  • 多様な働き方推進による人材力強化
  • セキュリティ強化とプライバシー保護
  • サステナブルなITサービス設計
  • 社員の健康と安全の確保
  • クラウド利用によるエネルギー効率向上
  • 環境報告書の定期的な公開
  • CSR活動の積極的展開