Cybozu

Basic Information

Stock Code
4776
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
August 1997
Listing Year
August 2000
Official Website
https://cybozu.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Celsys, Broadleaf, NeoJapan, Raks, Plus Alpha Consulting, Appier Group, Safie, Fintext Holdings, Smaregi, WingArc1st, Kaonavi, Sansan

Overview

Cybozu is a software development company founded in 1997 in the information and communications industry, leading the domestic groupware market and providing collaboration tools for diverse companies.

Current Situation

Cybozu recorded consolidated sales of 22 billion yen and net profit of 660 million yen in 2022, deploying groupware and collaboration tools to a wide customer base from SMEs to large enterprises. Backed by its high domestic market share, it is focusing on overseas expansion with subsidiaries in China, Vietnam, and the US. It is advancing new market development through cloud service 'cybozu.com' and business app creation platform 'kintone'. As part of sustainability efforts, it emphasizes support for diverse working styles and addressing social issues. In recent years, it has concentrated management resources on DX support and cloud migration, aiming for growth beyond 2025. It differentiates from competitors with customizable products and user-friendly design, while establishing a framework to meet broad industry needs. Through business model diversification and technological innovation, it enhances customer satisfaction and contributes to corporate value improvement.

Trivia

Interesting Facts

  • Founded from the home in Matsuyama City, Ehime Prefecture.
  • Company name is a coined term combining 'cyber' and 'bozu (monk)'.
  • Maintained No. 1 share in domestic groupware market since 2007.
  • Conducted Japan's first online-streamed general shareholders' meeting in 2011.
  • Featured extensively in media as a pioneer in work style reform.
  • Utilizes robot character 'Bouzuman' in advertising campaigns.
  • Pioneered cloud services with development of business app platforms.
  • Cybozu-style internal media receives high praise.
  • Stable organization with approximately 1,100 employees.
  • Actively contributing to local revitalization and regional development.

Hidden Connections

  • Founder, a former JustSystems employee, leads technical efforts.
  • Built close industry networks through entrepreneur from Matsushita Electric Works affiliate.
  • Featured multiple times on TV Tokyo programs, promoting work style reform to society.
  • Recognized as an influential leader in Japan's collaboration tool industry.
  • Company culture reflected in product development, promoting flexible workstyles.

Future Outlook

Growth Drivers

  • Increasing corporate IT investments due to DX promotion
  • Ongoing expansion of cloud service demand
  • Establishment of diverse working styles and rising needs for related tools
  • Demand for IT infrastructure development in overseas emerging markets
  • Tailwinds from regulatory easing for business efficiency tools

Strategic Goals

  • Maintain overwhelming share in domestic groupware market
  • Grow sales scale to three times current, approximately ¥66 billion
  • Expand overseas sales ratio to over 30%
  • Become industry leader in sustainable working styles
  • Enhance service competitiveness through AI and automation technologies

Business Segments

Groupware Business for SMEs

Overview
Provides simple, easy-to-adopt groupware and business apps for small and medium-sized enterprises.
Competitiveness
Ease of use and flexible customization performance
Customers
  • SMEs
  • Medium-sized enterprises
Products
  • Cybozu Office
  • kintone
  • Mailwise

Enterprise Business for Large Corporations and Public Agencies

Overview
Supports business efficiency for large-scale organizations with high-function, secure groupware products.
Competitiveness
Advanced management functions and security compliance
Customers
  • Large corporations
  • Local governments
  • Government agencies
Products
  • Cybozu Garoon
  • kintone

Overseas Business

Overview
Expanding overseas with a focus on China, Vietnam, and the US, supporting local companies.
Competitiveness
Local subsidiary support network
Customers
  • Global companies
  • Local subsidiaries
Products
  • Cloud services
  • Business platforms

Cloud Service Business

Overview
Provides services to streamline business collaboration on the cloud.
Competitiveness
Advanced cloud technology and reliability
Customers
  • Medium-sized enterprises
  • Corporate customers
Products
  • cybozu.com

Competitive Advantage

Strengths

  • Long track record as top domestic market share holder
  • High customizability and usability
  • Adaptability to diverse industries
  • Service expansion through cloudification
  • Strong community and support system
  • Global expansion via extensive overseas bases

Competitive Advantages

  • Comprehensive product lineup from SMEs to large enterprises
  • Rapid product improvement through in-house development
  • Unique culture supporting flexible working styles
  • Ownership of advanced cloud technology and operational expertise
  • Strong brand power and customer loyalty
  • Multilingual support and local subsidiary assistance

Threats

  • Intensifying price competition from rivals
  • Rise of local companies in overseas markets
  • Increasing cloud security threats
  • Need to keep pace with rapid technological evolution
  • Challenges in talent acquisition due to declining workforce

Innovations

2023: Enhanced Multifunctionality of kintone

Overview
Expanded analysis and integration functions in the kintone business app creation platform.
Impact
Significant improvement in customer business efficiency

2022: Strengthened Cloud Infrastructure Security

Overview
Introduced multi-layered defense security system in cloud service cybozu.com.
Impact
Improved customer trust and reduced information leakage risks

2024: Establishment of New Overseas Subsidiary

Overview
Advancing preparations for base establishment in Southeast Asia to expand into emerging markets.
Impact
Building foundation for overseas revenue growth

2021: Development of Flexible Working Style Support System

Overview
Developed proprietary attendance management system to support ultra-flexible workstyles.
Impact
Improved employee satisfaction and productivity

2020: End of Cybozu Live Service and Shift to New Services

Overview
Discontinued free service to focus on business cloud.
Impact
Strengthened revenue structure and focused investments

Sustainability

  • Improving employee satisfaction through promotion of diverse working styles
  • CSR activities aimed at coexistence with local communities
  • Promoting paperless operations to reduce environmental impact
  • Enhancing product accessibility and ease of use
  • Strengthening diversity management and women's empowerment