Canon Marketing Japan

Basic Information

Stock Code: 8060
Industry: Wholesale
Category Detail: Building Materials, Electrical Equipment & Metal Wholesalers
Prefecture: Tokyo
Establishment Year: February 1968
Listing Year: August 1981
Official Website: https://corporate.canon.jp/profile/about
TSE Information: TSE Information
Yahoo! Finance: Yahoo! Finance
Other Companies: KTK, Hyper, Daiwa Bo Holdings, Recam, Startia Holdings, No.1, Dentsu Soken, Canon Electronics, Canon, Forval

Overview

Canon Marketing Japan is an industry-leading wholesale company founded in 1968, handling domestic sales of Canon products in addition to IT solution businesses.

Current Situation

Canon Marketing Japan maintained solid performance in FY2023 with consolidated sales of approximately 545 billion yen and operating profit of approximately 31.3 billion yen. It focuses primarily on direct sales and wholesale of Canon brand products, IT solution services, and is expanding into industrial and medical fields. Starting from consumer digital cameras and printer sales, it provides a wide range of corporate IT services. In recent years, it aims to improve operating profit margins through expansion of IT infrastructure business and cloud services. Promoting sustainability initiatives for sustainable growth, its 2030 strategic goals include advancing digital transformation and strengthening overseas expansion. With support from the Canon Group in its shareholder structure, it is on a stable growth trajectory with broad market responsiveness. It is proactive in adopting cutting-edge technologies such as recent personnel changes and AI utilization experiments, with expectations for future business expansion.

Trivia

Interesting Facts

One of Japan's largest domestic sellers of Canon products.
Has a history of consolidating Canon sales in 1971.
Once served as the general distributor for Apple in Japan.
Operates its own data centers and focuses on IT services.
Largest subsidiary in the Canon Group in Japan.
Covers a wide customer base with diverse business units.
Actively expanding into industrial machinery and medical equipment markets.
Progressively advancing advanced customer service experiments using AI.
Boasts stable sales and profits from long-term corporate growth.
Has decentralized head office functions to Makuhari New City to strengthen bases.
Provides diverse BPO services in collaboration with group companies.
Has experience transferring part of its semiconductor-related equipment business to parent company.
Possesses a nationwide network of sales partners.
Holds high market share in sales of various corporate information equipment.
Positioned as a core wholesaler in the Canon Group.

Hidden Connections

Semiconductor manufacturing equipment business within Canon Group is handled by parent Canon, with clear division of roles.
Once invested in Japan SGI and was involved in domestic Segway sales.
Expands system integration business centered on Canon IT Solutions, strengthening group collaboration.
Collaborates with group company Canon ITS Medical to provide integrated solutions for medical field.
Operates consumer e-commerce site 'Canon Online Shop' and corporate 'Core Mall'.
Bases in Makuhari New City and Shinagawa Grand Commons, balancing operational efficiency and backup.
Held exclusive Japanese sales rights for Macintosh for many years.
Offers ancillary BPO business, collaborating widely with group companies like Canon Business Attend.

Future Outlook

Growth Drivers

Expansion of IT service demand through DX promotion
Strengthening solutions in industrial and medical equipment fields
Active rollout of AI and cloud services
Enhanced collaboration with Canon Group
Market shift to environmentally friendly and energy-saving products
Expansion of direct sales channels for corporations
Growth in BPO service market
Business adaptation to domestic and international legal changes
New area development through next-generation imaging and surveillance technology
Increasing demand for IT infrastructure supporting work style reforms
Product development capabilities meeting diverse customer needs
Corporate value enhancement through sustainability management

Strategic Goals

Expand IT solutions business to 50% of total revenue
Acquire top-class sustainable company certifications domestically
Strengthen overseas market expansion leveraging group synergies
Promote product and service innovation using AI and IoT
Secure talent by pursuing employee diversity and work-life balance

Business Segments

IT Solutions and Services

Overview

Strength in providing industry-specific IT solutions and operational support.

Competitiveness

Integrated IT services leveraging Canon Group's technological capabilities

Customers

Large Manufacturers
Financial Institutions
Distribution and Service Industries
Public Institutions
Medical Institutions
Educational Institutions

Products

Industry-Specific System Integration
ERP/CRM Solutions
Security Systems
Cloud Services
Data Center Operations
Outsourcing (BPO)
IT Consulting

Information Equipment Sales and Leasing

Overview

Provides sales and leasing services for various information equipment to a wide range of corporate customers.

Competitiveness

Extensive product lineup and Canon brand reliability

Customers

Small and Medium Enterprises
Large Corporations
Government Agencies
Educational Facilities

Products

Multifunction Printers (MFP)
Printers (Laser and Large Format)
PCs and Business PCs
Network Equipment
Security Equipment

Medical Equipment and Healthcare IT

Overview

Provides solutions combining IT systems and equipment tailored for medical institutions.

Competitiveness

Total services closely aligned with medical sites

Customers

Medical Institutions
Pharmacies

Products

Medical Imaging Equipment
Medical IT Systems
Dispensing Equipment
Medical Solutions

Production Printing

Overview

Provides high-performance continuous form and cut-sheet high-speed printers for the printing industry.

Competitiveness

High-durability equipment and dedicated workflow software

Customers

Printing Companies
Publishing Industry

Products

High-Speed Printing Machines
Continuous Form Printers
Printing Workflow Systems

Industrial Equipment and Semiconductor Equipment Related

Overview

Mainly handles sales and support for semiconductor-related equipment, earning trust through high technical capabilities.

Competitiveness

Technical backup from the Canon Group

Customers

Semiconductor Manufacturers
Electronics Manufacturers

Products

Semiconductor Inspection Equipment
Manufacturing Equipment Components

Competitive Advantage

Strengths

Strong Canon brand power
Wide product lineup
Diversification of IT solutions business
Robust sales and support system
Extensive customer base
Utilization of group synergies
Stable financial position
Long years of market experience
Incorporation of cutting-edge technologies
Versatility across industries
Established nationwide sales network
Advanced service provision capabilities
Comprehensive BPO services
Customer-centric sales strategy
Stable cash flow

Competitive Advantages

Technical support and brand value from Canon Group
Possesses one of Japan's largest multifunction printer sales channels
Differentiation through expansion into industrial and medical fields
Trust from extensive IT infrastructure implementation track record
Dual channels of direct sales and partner sales
High customer support quality and retention rate
Stable services via in-house data centers
Broad industry coverage in IT services
Value-added provision through BPO business
Active introduction of cutting-edge technologies like AI
Ongoing orders from stable customer relationships
Nationwide service network
Multifaceted product portfolio management
Strong collaboration with parent company
Comprehensive training and education system

Threats

Intensifying competition in IT solutions market
Rise of competing products outside Canon lineup
Delays in responding to rapid digital technology changes
Profit pressure from customers' strong price orientation
Increasing cybersecurity risks
Challenges in securing service personnel due to labor shortages
Intensified competition from overseas companies entering the market
Procurement cost fluctuations due to exchange rate changes
Economic uncertainties such as pandemics
Impacts from government regulations and legal changes
Market fluctuations from reduced IT infrastructure investments
Increased response costs due to fragmented technical standards

Innovations

2023: Customer Service Experiment Using AI-Generated Virtual Models

Overview: Conducted proof-of-concept experiment for sales customer service using AI-generated virtual customer models.
Impact: Suggests potential for improving customer service efficiency and satisfaction.

2023: Introduced Camera AI in Employee Cafeteria

Overview: Automated dish recognition and payment settlement using AI-equipped cameras.
Impact: Improved employee convenience and cafeteria operational efficiency.

2022: Expansion of In-House Data Centers

Overview: Enhanced equipment and services of in-house data centers to strengthen IT infrastructure.
Impact: Contributes to improved reliability of cloud services and sales expansion.

2021: Advanced Medical IT Solutions

Overview: Enhanced diagnostic support by introducing AI image analysis technology into IT systems for medical institutions.
Impact: Contributes to medical efficiency and improved diagnostic accuracy.

Sustainability

Promoting CO2 emission reduction activities domestically and internationally
Efforts to improve waste recycling rates
Measures to reduce environmental impact in supply chains
Expansion of energy-saving products and services
Internal initiatives to promote diversity and inclusion (D&I)
Promotion of environmentally friendly products
Advancement of community-contributing social activities
Strengthening employee environmental education
Promotion of sustainable material procurement
Advancement of Green IT