V-CUBE

Basic Information

Stock Code
3681
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
February 2000
Listing Year
December 2013
Official Website
https://jp.vcube.com/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Infomart, Softcreate Holdings, Kayac, Rakus, Double Standard, E-Store, J Stream, Link-U G, BASE, IC, Branista, Orchestra, Prored

Overview

V-CUBE is a pioneering company in the information and communications industry based in Tokyo, founded in 2000, boasting the top domestic market share in web conferencing and remote communication services utilizing video technology.

Current Situation

V-CUBE has established a stable revenue base in fiscal 2023, maintaining a high market share with flagship products such as the web conferencing system 'V-CUBE Seminar' and private work booth 'TELE CUBE'. It has built a top-class position in Japan in the visual communications field centered on video technology, continuing business expansion amid the growth of remote work and online education. In recent years, it has focused on developing new services and introducing AI technology, providing innovative solutions that meet customer needs. It is also advancing sustainability initiatives, actively engaging in environmental burden reduction and social contribution activities. In the future, it plans to expand services to various industries while eyeing overseas business growth, aiming for sales expansion and new market development by 2030.

Trivia

Interesting Facts

  • Has held No. 1 share in the domestic web conferencing market since 2008.
  • Private work booth 'TELE CUBE' is rapidly spreading in urban areas.
  • Founder Naoya Maeshita is a pioneer in Japan's web conferencing technology.
  • Has track record in online delivery support for Tokyo Olympics 2020.
  • Highly evaluated not only in web conferencing but also in video services for call centers.
  • Strong in multilingual technology and advancing global expansion.
  • Industry-first introduction of AI-integrated minute-taking function.
  • Changed markets to Tokyo Stock Exchange Prime in 2014.
  • Conducting applied research in image recognition technology.
  • Developing VR remote conferencing platforms in new fields.
  • Contributing to society through remote conferencing introductions for local governments.
  • Private work booths widely adopted in co-working spaces.
  • Maintaining high share in remote education field as well.
  • Promptly provided scalable services during surge in demand from COVID-19.
  • Holds numerous patents in the industry.

Hidden Connections

  • Private work booths are expanding to rural areas and commercial facilities through partnerships with real estate companies.
  • Participating in government telework promotion initiatives and receiving subsidy support.
  • Participating in joint R&D projects with several major IT companies.
  • Jointly developing online class platforms through collaborations with educational institutions.
  • Some products involve technology partnerships with overseas IT suppliers.
  • Contributed to communication technology implementation in Shinjuku Ward's smart city plan.
  • Providing technology to remote support systems of major telecom carriers.
  • Collaborating with multiple related companies through startup support programs.

Future Outlook

Growth Drivers

  • Increasing web conferencing demand due to continued telework
  • Expansion of video communication from corporate DX initiatives
  • Spread of private work booths and new market development
  • Creation of new services through AI and IoT advancements
  • Promotion of online transformation in education
  • Strengthening entry into global markets
  • Expanding demand for multilingual solutions
  • Increasing demand for hybrid events
  • Faster and wider adoption of cloud infrastructure
  • Growing sympathy for sustainable management policies
  • Promotion of ICT-related regulatory frameworks
  • Improved customer satisfaction and higher repeat rates

Strategic Goals

  • Maintain No. 1 share in domestic web conferencing market
  • Achieve over 30% sales ratio from overseas markets
  • Achieve 5 billion yen in annual sales from new telework products
  • Exceed 20% overall sales ratio from AI-utilizing services
  • Improve ESG ratings through achievement of environmental reduction targets
  • Expand partnerships with diverse industries
  • Establish presence in VR/AR markets
  • Invest over 2 billion yen annually in new business development
  • Maintain customer satisfaction above 90%
  • Strengthen internal diversity promotion and talent development

Business Segments

Visual Communication for Enterprises

Overview
Provides secure and high-quality video communication to companies in various industries.
Competitiveness
High-reliability video technology and responsiveness to diverse needs
Customers
  • Large corporate information systems departments
  • Government agencies and local governments
  • Educational institutions
  • Medical corporations
  • Financial institutions
  • Manufacturing industry
  • Service industry
  • Small and medium enterprises
  • Global companies
  • Companies promoting remote work
Products
  • V-CUBE Seminar
  • V-CUBE Meeting
  • V-CUBE Live Streaming
  • V-CUBE Collab

Telework Environment Setup

Overview
Provides services to improve comfort and efficiency of remote work environments.
Competitiveness
Fusion of private spaces and communication technology
Customers
  • IT companies
  • Consulting firms
  • Advertising agencies
  • Freelancers
  • Government agencies
Products
  • TELE CUBE
  • V-CUBE Mobile

Customer Support Solutions

Overview
Video-integrated support services that improve customer response efficiency and quality.
Competitiveness
Automatic response system utilizing AI technology
Customers
  • Telecom carriers
  • Mail-order companies
  • Home appliance manufacturers
  • Financial service companies
  • Insurance companies
  • Government agencies
Products
  • V-CUBE Call Center
  • V-CUBE AI Contact

Online Education and Training Support

Overview
Provides bidirectional video platforms supporting remote education and corporate training.
Competitiveness
Bidirectional communication and multifunctional platform
Customers
  • Universities
  • Vocational schools
  • Corporate training departments
  • Public educational institutions
  • e-Learning providers
Products
  • V-CUBE Education Live
  • V-CUBE Live Streaming

Event and Exhibition Support

Overview
Hybrid event support services combining online and offline.
Competitiveness
Diverse participant management and interactive features
Customers
  • Corporate event organizers
  • Exhibition operators
  • Marketing agencies
Products
  • V-CUBE Exhibition
  • V-CUBE Live Streaming

Content Management and Delivery Services

Overview
Systems to streamline video content operations and delivery management.
Competitiveness
Large capacity handling and precise analysis functions
Customers
  • Broadcasters
  • Advertising agencies
  • Video delivery providers
  • Large corporations
Products
  • V-CUBE Video Manager

Voice Calls and Cloud PBX

Overview
Provides cost-effective cloud voice call services.
Competitiveness
Flexible scalability and secure communication environment
Customers
  • Small and medium enterprises
  • Call centers
  • Government agencies
  • Service industry
Products
  • V-CUBE Call

Multilingual Solutions

Overview
Deploys translation systems supporting multilingual communication.
Competitiveness
Real-time voice translation technology
Customers
  • Multinational companies
  • Tourism businesses
  • International event operators
Products
  • V-CUBE Translation

VR/AR Communication

Overview
Next-generation business efficiency platform utilizing VR technology.
Competitiveness
Realization of immersive collaboration environments
Customers
  • Advanced technology companies
  • Research institutions
  • Educational institutions
  • Manufacturing industry
Products
  • V-CUBE VR Collaboration

IoT Video Monitoring Services

Overview
Video services enabling remote monitoring linked with IoT devices.
Competitiveness
Real-time anomaly detection technology
Customers
  • Manufacturing industry
  • Logistics industry
  • Retail industry
  • Public facilities
Products
  • V-CUBE IoT Monitor

Competitive Advantage

Strengths

  • High share in the domestic web conferencing market
  • Proprietary video technology development capabilities
  • Responsiveness to diverse customer needs
  • Strong brand recognition
  • Wide range of service lineup
  • High service quality and stability
  • Prompt customer support system
  • Innovative telework solutions
  • Active technology investments
  • Solid financial base
  • Flexible customization capabilities
  • Strong domestic sales network
  • High security measures
  • Advanced AI utilization technology
  • Long-term relationship building with corporate customers

Competitive Advantages

  • Reliability as Japan's leading web conferencing service provider
  • Differentiation through private work booth 'TELE CUBE'
  • High-quality integration technology for video and audio
  • Advanced utilization of multilingual and AI technologies
  • Broad solution provision tailored to various industries
  • Seamless platform integration capabilities
  • Strong direct sales and agency sales system
  • Rapid new service development capabilities
  • User-friendly product design
  • Improved customer trust through enhanced security
  • Flexible service customization available
  • Numerous implementations and success stories nationwide
  • Benefits from market growth linked to telework adoption
  • Maintaining high customer satisfaction levels
  • Comprehensive after-sales service system

Threats

  • Intensifying price competition from competitors
  • Rise of overseas web conferencing platforms
  • Risk of obsolescence due to rapid technological advancements
  • Strengthening of information security regulations
  • Risks when unable to respond to diversifying customer needs
  • Impact of natural disasters on equipment and server operations
  • Demand fluctuations due to changes in infectious disease situations
  • Pressure on product prices from rising logistics costs
  • Challenges in securing and retaining talent
  • Reputation damage from service outages
  • Risk of technology patent litigation
  • Growth slowdown due to market maturity

Innovations

2024: Release of AI-Powered Web Conferencing Support Tool

Overview
Launched a new service featuring AI-based automatic minute-taking and participant sentiment analysis.
Impact
Contributes to business efficiency and improves customer satisfaction.

2023: Development of Energy-Saving TELE CUBE Model

Overview
Launched a new private booth model with energy-saving specifications considering the environment.
Impact
Achieves reduction in environmental impact and operational costs.

2022: Introduction of Call Quality Improvement Technology Linked with Cloud PBX

Overview
Introduced technology to significantly improve voice communication quality, strengthening competitiveness.
Impact
Reduced customer churn rate and contributed to sales growth.

2021: Trial Introduction of VR Remote Conferencing Platform

Overview
Developed and trialed VR conferencing systems as next-generation communication technology.
Impact
Opened new customer segments and established an advanced brand image.

2020: Release of Multilingual Translation Support System

Overview
Introduced real-time translation tools with enhanced multilingual support into services.
Impact
Promotes entry into global markets.

Sustainability

  • Development of energy-saving private work booths
  • Promotion of greening data centers
  • Reduction of environmental impact through paperless operations
  • Promotion of disabled employment and respect for diversity
  • IT education support activities for local communities
  • Promotion of internal remote work to reduce commuting
  • Enhanced recycling of used equipment
  • Procurement of environmentally friendly product materials
  • Setting targets for greenhouse gas emission reductions
  • Transparency in supply chain management
  • Employee environmental awareness seminars
  • Promotion of local renewable energy adoption