Image Information Development

Basic Information

Stock Code: 3803
Industry: Information and Communications Industry
Category Detail: Systems & Software
Prefecture: Tokyo
Establishment Year: October 1975
Listing Year: April 2006
Official Website: http://image-inf.co.jp/
TSE Information: TSE Information
Yahoo! Finance: Yahoo! Finance
Other Companies: Nippon Steel Solutions, ASJ, TIS, Collabos, Nomura Research Institute, B-MAP, Simplex Holdings, Obic, Otsuka Corporation, Dentsu Research Institute, BIPROGY, NTT DATA Group, SCSK

Overview

Image Information Development is a Tokyo-based information and communications industry company founded in 1975, providing a wide range of systems and software services from end-to-end SI contracts to information maintenance.

Current Situation

Image Information Development maintains a stable order base as a system integrator handling everything from strategic planning to system construction, operation, and maintenance. It is strengthening its information maintenance business and building long-term relationships with existing customers. Based in Tokyo, it primarily serves small to medium-sized customers in the systems and software industry, securing a unique niche position. In recent years, it has focused on cloud services and IT infrastructure development, establishing a flexible response system to customer needs. While facing major competitors like NTT DATA Group and Nomura Research Institute, it differentiates through its unique SI services and maintenance framework. Specific sustainability initiatives are limited, but medium- to long-term growth targets IT innovation and customer expansion toward 2030. Recent news focuses heavily on personnel matters, suggesting organizational strengthening.

Trivia

Interesting Facts

Historic IT company established in 1975
Handles everything from system integration to maintenance
Tokyo-based with broad expansion centered in Kanto region
Mid-sized SIer focusing early on cloud compatibility
Equipped with 24/7 monitoring for stable operations
Possesses high customization aligned with customer needs
Actively engages in information maintenance business
Mid-tier player amid crowded major SIers
Advancing organizational strengthening amid frequent personnel news
Features balanced multi-faceted service deployment
Comprehensive strength from system planning to operations
Diverse customer base from SMEs to public institutions
Strengthened remote capabilities during COVID-19
Focusing on IT consulting business expansion
Possesses multi-cloud environment integration technology

Hidden Connections

Potential business partnerships or collaborations with competitor major NTT DATA Group noted
Built information sharing and collaboration networks with diverse mid-sized SIers
Secures certain public projects centered in Tokyo, supporting regional infrastructure
Close ties with cloud vendors promoting latest technology adoption
Deploying engineer development programs in collaboration with educational institutions
Builds robust services through partnerships with security companies
Examples of co-creation with other industries in information maintenance business
Secures stable revenue through long-term contracts with business infrastructure suppliers

Future Outlook

Growth Drivers

Ongoing expansion of cloud services market
Accelerated DX promotion increasing system demand
Rising needs for security enhancement
Expanding IT investments by SMEs
Advancements in remote work technologies
Expansion of data utilization and analysis business
Strengthened IT infrastructure in government and public sectors
Spread of new network infrastructure technologies
Demand for IT talent development and support services
Attention to environmentally considerate IT solutions
Integration of AI and automation technologies into services

Strategic Goals

Expand revenue ratio of SI and maintenance businesses
Cloud-related revenue to over 40% of total
Nationwide rollout of DX support services
Advanced expansion of security services
Strengthen IT talent-related education and training business
Promote environmental impact reduction considering ESG
Improve remote operation technology sophistication
Expand market share in SME-targeted services
Increase long-term contracts through customer satisfaction improvement
Create new markets through horizontal expansion into diverse industries

Business Segments

System Integration Business

Overview

Provides end-to-end system construction services from planning to operation, solving IT challenges across diverse industries.

Competitiveness

Customization capabilities and maintenance strength tailored to customer needs

Customers

Manufacturing
Finance
Distribution
Public Organizations
Medical Institutions
Educational Institutions
Services
Information and Communications Companies
Small and Medium Enterprises
Large Enterprises

Products

Business System Development
Cloud Construction Support
Network Design
Security Systems
System Operation and Maintenance

Information Maintenance Service Business

Overview

Supports stable operation of in-use systems with rapid failure response and optimal operations.

Competitiveness

Speedy response by experienced engineers

Customers

System Operation Companies
Local Governments
Medical Institutions
Manufacturing
Logistics
Retail
Financial Institutions
Educational Institutions
Services
Energy

Products

24/7 Monitoring Service
Failure Response
Periodic Maintenance
IT Asset Management
Remote Support

Cloud-Related Services

Overview

Comprehensive support for cloud environments from design and construction to operation and maintenance.

Competitiveness

Cloud operations emphasizing security and stability

Customers

Small and Medium Enterprises
Large Enterprises
Venture Companies
IT Companies
Manufacturing
Distribution
Public Institutions
Educational Institutions
Services
Finance

Products

Cloud System Construction
Cloud Operation Management
Cloud Security
Backup Service
DR Measures

Network Construction and Maintenance

Overview

Provides secure, high-speed network design, construction, and maintenance services.

Competitiveness

Efficient network operations through latest technology adoption

Customers

General Enterprises
Educational Institutions
Medical Institutions
Government Agencies
Distribution
Manufacturing
Financial Institutions
Services
Telecom Carriers
Small and Medium Enterprises

Products

VPN Construction
Wireless LAN Design
Network Monitoring
Failure Measures
SDN Solution

Data Center Services

Overview

Deploys robust data center infrastructure operations and diverse hosting services.

Competitiveness

Proven high-level security and stable operations

Customers

IT Companies
Financial Institutions
Other System Companies
Telecom Carriers
Manufacturing
Public Organizations
Educational Institutions
Services
Medical Institutions
Logistics Companies

Products

Server Hosting
Storage Service
Backup and DR
Housing
Monitoring Management

IT Consulting

Overview

Comprehensive support from IT strategy formulation to business reform, promoting resolution of management challenges.

Competitiveness

Practical support combining industry knowledge and technical expertise

Customers

Medium-Sized Enterprises
Large Enterprises
Venture Companies
Public Institutions
Financial Institutions
Manufacturing
Distribution
Services
Educational Institutions
Medical Institutions

Products

IT Strategy Planning
DX Promotion
Business Improvement Support
Security Diagnosis
Talent Development

Software Development

Overview

Develops and provides made-to-order software reflecting customer business challenges.

Competitiveness

Flexible customization and high-quality delivery

Customers

Manufacturing
Finance
Distribution
IT Companies
Medical Institutions
Public Organizations
Educational Institutions
Services
Telecom Carriers
Small and Medium Enterprises

Products

Business Applications
Custom Software Development
Mobile Apps
Business Software Maintenance
API Development

IT Infrastructure Design and Construction

Overview

Supports planning, design, and construction of efficient, scalable IT infrastructure.

Competitiveness

Optimal infrastructure proposals based on track record

Customers

Medium-Sized Enterprises
Large Enterprises
IT Companies
Public Institutions
Manufacturing
Distribution
Finance
Educational Institutions
Medical Institutions
Services

Products

Server Construction
Storage Design
Network Design
Cloud Integration
IT Asset Management

Security Services

Overview

Implements security measures and risk reduction across diverse sectors.

Competitiveness

Rapid response and advanced expertise

Customers

Financial Institutions
Public Institutions
Large Enterprises
Medium-Sized Enterprises
IT Companies
Medical Institutions
Educational Institutions
Manufacturing
Distribution
Services

Products

Vulnerability Diagnosis
Security Measures
Risk Management
Audit Support
Incident Response

Education and Training Services

Overview

Supports broad IT skill development and organizational strengthening.

Competitiveness

Advanced education through practical materials and instructors

Customers

In-House IT Personnel
New Graduate Training
Mid-Level Engineers
Managers
Local Governments
Educational Institutions
Medical Institutions
Manufacturing
Financial Institutions
Services

Products

IT Skills Training
DX Promotion Training
Security Training
Manager Training
Project Management Training

IT Asset Management and Operation Support

Overview

Comprehensive services supporting effective IT asset utilization and operation cost reduction.

Competitiveness

Comprehensive strength from broad technology and experience

Customers

Medium-Sized Enterprises
Large Enterprises
IT Companies
Financial Institutions
Medical Institutions
Public Organizations
Manufacturing
Distribution
Educational Institutions
Services

Products

Asset Management System
Operation Efficiency Support
License Management
Cost Reduction Consulting
IT Environment Audit

Competitive Advantage

Strengths

Established end-to-end SI contract system
Proven track record in long-term maintenance contracts
Diverse IT infrastructure construction capabilities
Customer-focused customization strength
Extensive industry experience
Flexible service deployment
High engineer expertise
Strong base centered in Tokyo
Cloud service responsiveness
High failure response speed
IT consulting support capabilities
Stable financial foundation
Diverse sales channels
Seamless coverage from orders to maintenance
High-quality network construction technology

Competitive Advantages

Differentiation from competitors via bundled SI from planning to maintenance
Customization strength meeting diverse customer needs
Ongoing revenue base through strengthened information maintenance business
Comprehensive strength from broad IT infrastructure and cloud support
Flexible and rapid failure response and support system
Stable supply by engineers knowledgeable in industry characteristics
Geographical advantage centered in Tokyo
Market development through diverse sales channels
Upstream involvement via IT consulting
Active adoption of cloud-related technologies
Enhanced security measures
High reliability in data center operations
Improved repeat rate through long-term customer trust
Maintaining and enhancing technical capabilities via talent development
Flexible mid-sized enterprise response against large competitors

Threats

Intense competition with major IT companies
Risk of failing to keep pace with rapid technological innovation
Potential order reduction from IT budget cuts
Price pressure from cloud providers
Challenges in talent acquisition and retention
Risk of information security incidents
Increased response costs from customer diversification
Increased operational burden from regulatory changes
Loss of trust from natural disasters or system failures
Investment restraint from economic downturn
Cost increases from infrastructure aging
Market restructuring risk from competitor M&A

Innovations

2023: SI Renewal through Cloud Service Enhancement

Overview: Integrated cloud-compatible system integration and operation/maintenance for improved flexibility and scalability.
Impact: 30% year-over-year increase in new cloud customers

2022: Zero-Downtime Framework for Information Maintenance Services

Overview: Introduced AI monitoring to significantly improve 24/7/365 failure detection and response speed.
Impact: 40% reduction in failure response time, improved customer satisfaction

2024: Launch of DX Promotion Consulting Service

Overview: Newly established DX strategy planning and execution support for small and medium enterprises.
Impact: Contributed to new customer expansion and performance uplift

2021: Advanced Security Diagnosis Service

Overview: Introduced automated vulnerability detection tools for high-accuracy diagnosis in short time.
Impact: 25% year-over-year increase in diagnosis cases, expanded contracts

2020: SDN Solution Rollout for Networks

Overview: Promoted efficient operations through software-defined network implementation support.
Impact: Increased implementation projects, strengthened proposals

2023: Development of AI-Equipped Operation Monitoring System

Overview: Developed new system using AI to detect trouble precursors, enabling failure prevention.
Impact: Contributed to improved customer system uptime

2024: Enhanced Custom API Development Support

Overview: Expanded API development support service for diverse business integration needs.
Impact: Improved customer satisfaction and order expansion

2022: Expanded Remote Support Framework

Overview: Strengthened immediate response capabilities through remote failure handling promotion.
Impact: Achieved both improved response speed and cost reduction

2021: Launch of IoT-Compatible Network Construction Service

Overview: Started network design and management services for increasing IoT devices.
Impact: Contributed to new customer development and sales growth

2023: Advanced Education and Training Programs

Overview: Newly established training courses in DX and security to strengthen talent development.
Impact: Expanded IT talent development support for customer companies

Sustainability

Energy-efficient data center operations
Paperless promotion to reduce environmental impact
CO2 reduction through employee remote work promotion
Thorough recycling of used IT equipment
Information asset protection through security enhancement