NeedsWell

Basic Information

Stock Code
3992
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
October 1986
Listing Year
September 2017
Official Website
https://www.needswell.com/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
NS Solutions, Market E, TIS, Keyware, Nomura Research Institute, Simplex Holdings, Obic, Otsuka Corporation, Dentsu Soken, Rigua, BiPROGY, NTT Data Group, SCSK

Overview

NeedsWell is an independent SIer founded in 1986 and headquartered in Chiyoda-ku, Tokyo, providing solutions centered on financial system development, along with business system development, infrastructure construction, and embedded system development.

Current Situation

NeedsWell recorded sales of approximately 5.5 billion yen in 2019 and employs 538 people as an independent systems integrator. Its main business is system development for the financial sector, with many direct orders from end customers. It offers a wide range of IT services, including business system development, infrastructure construction, embedded development, and information security solutions, to meet diverse IT needs of customers. In recent years, it has built a nearshore development structure to enhance cost competitiveness and has expanded into logistics, connected, and business areas. In information security, it has started selling its own solutions, and in the RPA field, it supports business efficiency with WinActor sales. In 2021, it made Reihitsu Seisaku Co., Ltd. a subsidiary to expand its business base. Moving forward, it aims to strengthen DX promotion and utilization of AI and IoT technologies, providing high-value-added services centered on the financial sector.

Trivia

Interesting Facts

  • Initially focused on management consulting at founding.
  • Established a business model receiving direct orders from end customers.
  • Listed on JASDAQ Standard in 2017, then promoted to Tokyo Stock Exchange First Section.
  • Set up nearshore development base in Nagasaki to improve development efficiency.
  • Deploys in-house developed information security solutions.
  • Official sales agent for RPA tool WinActor.
  • New entry into logistics field promoting IoT technology utilization.
  • In 2021, made Reihitsu Seisaku Co., Ltd. a subsidiary to strengthen embedded development.
  • Relocated headquarters to Kioicho, Chiyoda-ku, establishing central Tokyo base.
  • 538 employees (as of 2019), mid-sized IT company scale.
  • Classified under information and communications industry code 5250.
  • Numerous track records in business system development for diverse industries.
  • Services diversified centering on finance.
  • Wide business spanning from IT infrastructure construction to embedded software.
  • Aiming for stable growth with long-term business strategy.

Hidden Connections

  • Participates in core system construction for major financial institutions through financial system development.
  • Promotes technology development and joint projects in collaboration with IT company network in Chiyoda-ku.
  • Contributes to RPA market expansion through WinActor sales.
  • Creates synergies in embedded development field through Reihitsu Seisaku subsidiary acquisition.
  • Contributes to local IT talent development and regional employment creation at Nagasaki Development Center.
  • Strengthens customer company safety using in-house solutions in information security field.
  • Strengthens trust with investors through active information disclosure and IR activities since listing.
  • Pursuing new industry collaborations through IoT-utilizing logistics management.

Future Outlook

Growth Drivers

  • Expansion of DX demand in finance
  • Increased utilization of RPA and AI technologies for business efficiency
  • Improved cost competitiveness through nearshore development
  • Growth of IoT-utilizing logistics management market
  • Increasing demand for information security enhancement
  • Acceleration of cloud service migration
  • New customer acquisition and increased direct order ratio
  • Business area expansion through subsidiary collaboration
  • Increased IT investment accompanying work style reform
  • Strengthened regionally rooted development structure
  • Expansion of package deployments responding to industry needs
  • Maintaining development capabilities through IT talent development and securing

Strategic Goals

  • Establish domestic leadership in financial industry system development
  • Expand AI and IoT services supporting DX promotion
  • Expand regional development bases to 10 or more locations
  • Achieve sustainable business operations and environmental load reduction
  • Surpass 10 billion yen in sales and improve profit margins
  • Expand market share in RPA implementation support
  • Standardize information security solutions
  • Further strengthen talent diversity and work-friendly environment
  • Diversify revenue base through new business development
  • Maintain high customer satisfaction and promote long-term contracts

Business Segments

Financial System Development

Overview
Develops highly reliable and secure systems for financial institutions to support business efficiency.
Competitiveness
High customer understanding from numerous direct orders from end customers
Customers
  • Regional banks
  • Trust banks
  • Securities companies
  • Insurance companies
  • Financial IT departments
Products
  • Core banking systems
  • Customer management systems
  • Risk management tools
  • Transaction monitoring systems
  • Settlement systems

Infrastructure Construction Services

Overview
Provides design, construction, and operation services for stable operation of corporate IT infrastructure.
Competitiveness
Extensive IT infrastructure construction experience and security response capabilities
Customers
  • Large company IT departments
  • Telecom carriers
  • Government offices
  • SIers
  • Data centers
Products
  • Server construction
  • Network setup
  • Cloud integration
  • Virtual environment setup
  • Security infrastructure

Embedded Software Development

Overview
Designs and develops highly reliable embedded software for various devices.
Competitiveness
Proven track record in embedded development across a wide range of fields with high quality
Customers
  • Medical device manufacturers
  • Video equipment manufacturers
  • Automotive-related companies
  • Industrial machinery manufacturers
  • Electronics manufacturers
Products
  • Medical device control software
  • In-vehicle infotainment
  • Video equipment apps
  • FA equipment embedded software
  • IoT device software

Information Security Solutions

Overview
Supports network security enhancement and operation efficiency.
Competitiveness
Comprehensive security services leveraging in-house developed products
Customers
  • Financial institutions
  • Manufacturing
  • Services
  • Government offices
  • Telecom carriers
Products
  • NW Security Police
  • Security monitoring tools
  • Access control systems
  • Data leak prevention solutions
  • Security operation support

RPA Implementation and Business Efficiency Support

Overview
Services to support business efficiency and productivity improvement using RPA technology.
Competitiveness
Proven track record as official WinActor sales agent
Customers
  • Financial institutions
  • Manufacturing
  • Distribution
  • Services
  • Local governments
Products
  • WinActor sales
  • RPA consulting
  • Business process analysis
  • Automation tool development
  • Operation support

Logistics IT Solutions

Overview
Provides various systems to achieve logistics efficiency through IT technology.
Competitiveness
Real-time management technology integrated with IoT
Customers
  • Logistics companies
  • Manufacturing
  • Retail
  • EC operators
  • Transport companies
Products
  • Warehouse management systems
  • Delivery management platforms
  • IoT logistics monitoring
  • Transportation optimization tools
  • Data integration services

AI and Digital Solutions

Overview
Promotes business support and digital transformation using AI technology.
Competitiveness
Track record in finance and customization capabilities
Customers
  • Financial institutions
  • Manufacturing
  • Telecom carriers
  • Services
  • Government offices
Products
  • AI business support tools
  • Data analysis platforms
  • Image recognition systems
  • Chatbots
  • Automated workflows

Package Software Implementation Support

Overview
Supports selection, implementation, and operation of package software for companies.
Competitiveness
Broad system knowledge and extensive implementation track record
Customers
  • Mid-sized companies
  • SIers
  • Government offices
  • Services
  • Manufacturing
Products
  • ERP implementation support
  • Business management packages
  • CRM tools
  • Financial management software
  • Operation support

Cloud Service Support

Overview
Provides total support from cloud introduction to operation.
Competitiveness
Compatibility with various cloud environments and security enhancement capabilities
Customers
  • IT companies
  • Telecom carriers
  • Small and medium enterprises
  • Startups
  • Educational institutions
Products
  • Cloud environment design
  • Cloud migration support
  • Operation management services
  • Security enhancement
  • Backup solutions

System Maintenance and Operation Services

Overview
Maintenance services supporting stable system operation and issue resolution.
Competitiveness
Robust operation know-how in the financial sector
Customers
  • Financial institutions
  • Large companies
  • Telecom providers
  • Manufacturing
  • Distribution
Products
  • System monitoring services
  • Trouble response support
  • Performance tuning
  • Security operations
  • Regular maintenance

IT Consulting

Overview
Provides strategic consulting to maximize IT investment effectiveness.
Competitiveness
Practical proposals based on long years of system development experience
Customers
  • Financial institutions
  • Manufacturing
  • Distribution
  • Government offices
  • Services
Products
  • IT strategy formulation
  • Business reform support
  • System evaluation
  • RPA planning
  • DX promotion support

System Infrastructure Security

Overview
Provides security measures to protect robust IT infrastructure.
Competitiveness
Comprehensive security response from IT infrastructure to embedded systems
Customers
  • Financial institutions
  • Government offices
  • Telecom carriers
  • Manufacturing
  • Distribution
Products
  • Vulnerability assessment
  • Access management
  • Log audit systems
  • Data leak prevention
  • Incident response

Competitive Advantage

Strengths

  • High technical expertise specialized in finance
  • Many direct orders from end customers
  • Comprehensive IT service provision capabilities
  • Strong nearshore development structure
  • Owns in-house developed solutions
  • Extensive infrastructure construction know-how
  • Broad track record in embedded development
  • Promotion of business efficiency support including RPA
  • Long experience in business consulting
  • Headquarters in Chiyoda-ku, Tokyo
  • Financially stable foundation
  • Active diversification of business areas
  • Business expansion through subsidiary management
  • Clear corporate governance structure
  • Reliable customer support system

Competitive Advantages

  • Deep specialized knowledge in systems for financial institutions
  • High customer closeness from direct orders
  • Able to provide wide range of IT services consistently
  • Cost competitiveness from nearshore development
  • Combination of own products and services
  • Latest technology response promoting RPA and AI utilization
  • Risk diversification through expansion into diverse industries
  • Rapid response with sales bases concentrated in central Tokyo
  • Strong relationships and ongoing contracts with long-term customers
  • In-house development of security solutions
  • Commitment to active investment in new businesses
  • Abundant human resources with diverse engineers
  • Proven track record in integration with various cloud services
  • Advanced logistics management system with IoT integration
  • Effective provision of business efficiency tools

Threats

  • Intensifying competition with major SIers
  • Burden of responding to rapid IT technology changes
  • Risk of maintaining development capabilities due to talent shortage
  • Demand decline from customer budget cuts
  • Risk of sophisticated cyber attacks
  • Increasing competition from cloud services
  • Penetration of low-price services from competitors
  • Compliance with strengthened legal regulations
  • Project reductions due to social impacts like new infectious diseases
  • System cost increases from exchange rate fluctuations
  • Risk of delays in digital transformation
  • Delays in acquiring and adapting to new technologies

Innovations

2021: Subsidiary Acquisition of Reihitsu Seisaku Co., Ltd.

Overview
Made Reihitsu Seisaku a subsidiary to strengthen embedded development capabilities.
Impact
Contributes to business expansion in embedded development

2020: Launch of Logistics and Connected Business

Overview
Entered logistics system business utilizing IoT technology.
Impact
Increases revenue pillars by developing new business areas

2020: Start of WinActor RPA Solution Sales

Overview
Began providing RPA implementation support and business efficiency promotion.
Impact
Sales growth from increasing demand for business automation

2021: Enhanced Information Security Solution Implementation

Overview
Expanded sales and operation support for NW Security Police.
Impact
Contributes to increased security-related sales

2022: Expansion of Nearshore Development Structure

Overview
Expanded Nagasaki Development Center to strengthen cost competitiveness.
Impact
Stable securing of development resources and improved price competitiveness

2023: Development and Provision of AI Business Support Tools

Overview
Released business efficiency tools using AI technology.
Impact
Acquires new customers and improves existing customer satisfaction

2024: Strengthened Cloud Integration Infrastructure Services

Overview
Enhanced infrastructure enabling compatibility with various cloud environments.
Impact
Contributes to expansion of cloud migration demand

2024: Promotion of IoT Delivery Monitoring System Implementation

Overview
Expanded proposals for real-time logistics monitoring systems.
Impact
Contributes to increased system adoption and cost reduction in logistics industry

2024: Development of Security Operation Automation Tools

Overview
Developed proprietary tools to automate security operations.
Impact
Achieves operation efficiency and rapid response

2022: Launch of Business Improvement Consulting Services

Overview
Began support for business process reform accompanying IT introduction.
Impact
Strengthens support for customer DX promotion

Sustainability

  • Promotion of energy-saving IT resources and green data center utilization
  • Paperless and digitalization promotion activities
  • Support for diverse talent through work style reform
  • IT education support through collaboration with local communities
  • Customer asset protection through strengthened information security
  • Enhanced employee health management and mental health care
  • Environmentally considerate office operations and resource recycling
  • Promotion of environmental load reduction through cloud services
  • Strengthened governance structure fulfilling social responsibilities
  • Diversity and inclusion promotion activities
  • Regional employment creation and local economic contribution
  • Thorough cybersecurity education