Nextware

Basic Information

Stock Code
4814
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Osaka Prefecture
Establishment Year
June 1990
Listing Year
December 2000
Official Website
https://www.nextware.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Fixstars, J-Esccom, Japan System Techniques, Base, Cresco, TDC Soft, Alpha Systems, Tokei Densan, Atra G, TB Group, CEC, NSW, NSD

Overview

Nextware is an information and communications company founded in 1990 and based in Osaka, with strengths in consistent system construction and management centered on network operation outsourcing.

Current Situation

Nextware's main business is network operation outsourcing services, maintaining stable sales. It provides one-stop services from system construction to operation and management, characterized by high customer satisfaction. In recent years, it has focused on system orders and software development to address diversifying IT needs. Financially, it maintains solid management with a strong customer base centered in the Kansai region, particularly Osaka. In the competitive information and communications industry, it differentiates itself through high expertise. Moving forward, it plans to strengthen DX (digital transformation) support and cloud integration services. Regarding sustainability, it promotes energy-efficient IT and demonstrates a commitment to social responsibility. By the mid-2020s, it aims to achieve both sales growth and service quality improvement, further expanding its recognition in the industry.

Trivia

Interesting Facts

  • Founded in 1990, a veteran IT company based in Osaka.
  • Highly evaluated for one-stop network operation services.
  • Holds share in the Kansai region with close local ties.
  • Achieves business efficiency through AI-powered incident detection.
  • Emphasizes employee training to maintain technological strength.
  • Early track record in RPA implementation support.
  • Long-term transaction history with multiple major telecom companies.
  • Extensive experience in security audits for government offices.
  • Also offers in-house IT asset management services.
  • Pioneering in business automation with external lectures.

Hidden Connections

  • Outsourcers part of operations for major telecom carriers, trusted in the industry.
  • Collaborates with peer companies to build wide-area operation service networks.
  • Involved in IT infrastructure development support for local governments.
  • Partners with IT educational institutions to contribute to young engineer development.
  • Participates in the Ministry of the Environment's energy-efficient IT projects.
  • Handles IoT implementation support for some manufacturing clients.
  • Strengthening joint development with SIers amid cloud shift.
  • Numerous staff hold technical certifications for vendor products.

Future Outlook

Growth Drivers

  • Increasing system operation needs due to DX promotion
  • Acceleration of cloud service adoption
  • Strengthening of regionally focused services
  • Expansion of operation efficiency through AI technologies
  • New projects from rising security demands
  • Demand for communications infrastructure development with 5G rollout
  • Expansion of related services with RPA market growth
  • Increase in public works and government projects
  • Increase in business automation and IT outsourcing by companies
  • Maintaining service quality through talent development and technology succession

Strategic Goals

  • Establish top-class position in domestic network operation outsourcing
  • Increase cloud-integrated service sales ratio to over 40%
  • Expand services utilizing AI and automation technologies
  • Achieve sustainability goals to reduce environmental impact
  • Expand regions beyond Kansai and develop new markets
  • Further strengthen in-house engineer training programs
  • Expand DX support services and enter diverse industries
  • Advance and expand security solutions
  • Achieve annual sales over ¥10 billion
  • Expand IT support business for government offices

Business Segments

Network Operation Outsourcing

Overview
Provides 24/7/365 network operations outsourcing to support stable operation of customer systems.
Competitiveness
Advanced operation technology and rapid incident response capabilities
Customers
  • Major telecommunications carriers
  • Financial institutions
  • Manufacturing
  • Government offices
  • Service industry
  • Educational institutions
  • Small and medium enterprises
  • Medical institutions
  • Distribution
  • Major SIers
Products
  • Network monitoring service
  • Incident response operations
  • Maintenance and operation management
  • Monitoring system construction
  • Incident recovery support

System Order Development

Overview
Undertakes system design and development tailored to diverse customer requirements to support business efficiency.
Competitiveness
Flexible development structure and proven high-quality delivery record
Customers
  • Manufacturing
  • Distribution
  • Service industry
  • Government offices
  • Financial institutions
  • Staffing agencies
  • Educational institutions
  • Small and medium enterprises
Products
  • Business system development
  • Web application development
  • Custom software
  • Smartphone app development
  • Cloud integration systems

IT Infrastructure Construction

Overview
Specializes in supporting design and construction of in-house and data center IT infrastructure.
Competitiveness
Rapid introduction capabilities for the latest technologies
Customers
  • Large companies
  • Small and medium enterprises
  • Educational institutions
  • Medical institutions
  • Government offices
Products
  • Network design
  • Server construction
  • Virtualization environment implementation
  • Cloud migration support
  • Security measures implementation

IT Consulting

Overview
Conducts strategy formulation and improvement proposals to maximize customer IT utilization.
Competitiveness
Practical proposal capabilities aligned with business needs
Customers
  • Medium-sized and small enterprises
  • Large companies
  • Government offices
  • Non-profits
  • Educational institutions
Products
  • IT strategy formulation
  • Business process improvement
  • System implementation support
  • Security consulting
  • DX promotion support

Security Services

Overview
Provides comprehensive security measures to protect customer systems from cyberattacks.
Competitiveness
Specialized knowledge and application of the latest technologies
Customers
  • Financial institutions
  • Manufacturing
  • Service industry
  • IT companies
  • Medical institutions
  • Government offices
Products
  • Vulnerability assessment
  • Security audits
  • Intrusion detection system implementation
  • Risk analysis
  • Security training

Help Desk and Support

Overview
Implements rapid, high-quality technical support for IT users to stabilize usage environments.
Competitiveness
High service quality and response speed
Customers
  • Large companies
  • Small and medium enterprises
  • Government offices
  • Educational institutions
  • Service industry
Products
  • User support outsourcing
  • On-site support
  • Phone and email response
  • Troubleshooting
  • IT asset management support

Operation Automation

Overview
Provides implementation and operation support for automation tools to promote business efficiency.
Competitiveness
Optimization proposals based on business understanding
Customers
  • Financial institutions
  • Service industry
  • Manufacturing
  • Large companies
  • IT companies
Products
  • RPA implementation support
  • Operation monitoring automation
  • Business process automation
  • System integration development

Education and Training Services

Overview
Supports engineer development through training programs directly linked to practical work.
Competitiveness
Instructors with extensive field experience
Customers
  • In-house engineers
  • New employees
  • IT engineers
  • Corporate training departments
  • Educational institutions
Products
  • Network technology training
  • Cloud utilization courses
  • Security education
  • Programming training
  • Operation management training

IoT Solutions

Overview
Promotes business efficiency and new service creation through IoT utilization.
Competitiveness
Adaptability to diverse industries
Customers
  • Manufacturing
  • Distribution
  • Service industry
  • Energy companies
  • Government offices
Products
  • IoT system construction
  • Device management
  • Sensor monitoring
  • Data analysis
  • Remote operation support

Communications Infrastructure Management

Overview
Provides operation and maintenance services to support stable communications network operation.
Competitiveness
Engineers with extensive communications industry knowledge
Customers
  • Telecom carriers
  • Internet providers
  • Large-scale companies
  • Government offices
Products
  • Line monitoring
  • Base station operation support
  • Equipment maintenance
  • Incident response

IT Asset Management

Overview
Supports cost reduction and regulatory compliance through proper IT asset management.
Competitiveness
Efficiency through latest software utilization
Customers
  • Small and medium enterprises
  • Large companies
  • IT companies
Products
  • Asset inventory
  • License management
  • Disposal support

System Audits and Internal Controls

Overview
Provides audits and improvement measures to ensure reliability of information systems.
Competitiveness
Specialized knowledge in regulatory compliance
Customers
  • Financial institutions
  • Large companies
  • Government offices
Products
  • Internal control enhancement support
  • IT governance assessment
  • Vulnerability audits

Competitive Advantage

Strengths

  • Consistent network operation outsourcing technology
  • Solid customer base and regional closeness
  • Specialized system development capabilities
  • Diverse IT solution provision capabilities
  • Rapid incident response and maintenance structure
  • High customer satisfaction and reliability
  • Continuous technology investment and improvement
  • Experience serving a wide range of industries
  • Efficient operation process construction
  • Proven talent development structure

Competitive Advantages

  • One-stop services from network operations to system development
  • Strong regional presence in Kansai centered on Osaka
  • Development capabilities flexible to customer needs
  • Cloud-integrated operations utilizing latest technologies
  • Trust gained through long-term customer relationships
  • Robust security service provision structure
  • Rapid incident detection and response processes
  • High quality assurance based on extensive implementation track record
  • Stable revenue through diverse sales channels
  • Accumulation of specialized knowledge through continuous engineer training

Threats

  • Intensifying competition with major IT companies
  • Risk of obsolescence due to rapid technological innovation
  • Decline in technological capabilities due to talent acquisition and turnover
  • Increasing and sophisticated cyberattacks
  • Fluctuations in outsourcing demand due to cloud shift
  • Risk of IT investment restraint due to economic fluctuations
  • Increased operational burden from strengthened regulations
  • Business transformation from AI and automation technologies
  • Risk of order reduction due to customer in-sourcing trends
  • Impacts from social changes such as pandemics

Innovations

2023: Launch of Cloud-Integrated Network Operations

Overview
Newly launched network operation support services including cloud environments.
Impact
Captures increasing customer needs, contributing to sales growth.

2022: Introduction of AI-Powered Incident Detection System

Overview
Adopted AI technology for early detection of network incidents.
Impact
Improved incident detection accuracy by 20% and shortened response times.

2021: Expansion of RPA Implementation Support Services

Overview
Began support for Robotic Process Automation to improve business efficiency.
Impact
Successfully acquired new customer segments.

2020: Implementation of Security Enhancement Program

Overview
Significantly advanced cyber security measures.
Impact
Contributed to improved customer trust.

Sustainability

  • Promotion of energy efficiency in data centers
  • Resource reduction through paperless operations
  • CO2 reduction through promotion of telework
  • Promotion of in-house IT equipment recycling
  • Participation in local IT education support activities