T.S.I

Basic Information

Stock Code
7362
Industry
Service Industry
Category Detail
Lifestyle Services
Prefecture
Kyoto Prefecture
Establishment Year
February 2010
Listing Year
March 2021
Official Website
https://www.t-s-i.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Az Partners, Care 21, Sencare Holding, Beatrend, Asia Q, Uchiyama Holdings, Charm Care Corporation, Internet Infinity, Japan Hospice Holdings, Ambis Holdings, Living Platform, Sanwells, Digitalift

Overview

T.S.I is a Kyoto-based lifestyle-related service company founded in 2010, with nursing home operations and caregiving services as its mainstays, growing through community-focused services.

Current Situation

In fiscal 2023, T.S.I achieved steady growth particularly in its nursing home and caregiving services business, establishing a stable user base. It also engages in the planning and management of rental housing, forming a diversified revenue base. In the caregiving field, it focuses on community-based service provision to differentiate itself in a highly competitive market. Aiming to provide sustainable care, it is addressing staff training and efficiency improvements through IT utilization. Having listed on the Tokyo Stock Exchange in 2021, it is expanding services leveraging raised funds. Looking ahead, business expansion in response to the progressing aging population and the promotion of digital transformation are seen as key challenges. Centered in local Kyoto Prefecture, it is also actively developing community contribution activities.

Trivia

Interesting Facts

  • Growth company that listed on the Tokyo Stock Exchange Mothers market in just over 10 years since founding
  • Cluster of unique caregiving brands expanding mainly in Kyoto Prefecture, highly rated locally
  • Achieves stable revenue with dual wheels of caregiving and rental management
  • Early adoption of IT, one of the digital vanguard companies in the caregiving industry
  • Attracting attention as a model case for community comprehensive care promotion
  • Deploys diverse caregiving services responding to varied user needs
  • Strengthening services in both in-home and facility caregiving
  • Active in CSR activities, contributing to local welfare
  • Emphasis on staff training to improve talent quality
  • Facilities providing healing spaces utilizing Kyoto's traditional culture
  • Strengthened medical collaboration through visiting nursing and caregiving linkage services
  • Achieved rent revenue increase through renovation of managed properties
  • Self-developed caregiving support software evaluated by other companies as well
  • Hosts senior welfare events in collaboration with local NPOs
  • Reputation for support in shelter operations during disasters

Hidden Connections

  • Strongly collaborates with local real estate owners to facilitate facility expansion
  • Incorporates Kyoto's traditional crafts into facility equipment and space design
  • Partnered with IT venture companies to jointly develop caregiving operation software
  • Participates in local municipality senior welfare policies to promote business collaboration
  • Collaborates with local medical institutions to provide visiting nursing services
  • Some rental management properties are constructed by partner housing manufacturers
  • Operates caregiving research projects in collaboration with local university welfare departments
  • Installed in-house caregiving robot test introduction facility for technology verification

Future Outlook

Growth Drivers

  • Increasing caregiving demand nationwide due to Japan's aging population
  • Promotion of IT and digital transformation
  • Reinforcement measures for community comprehensive care systems
  • Composite deployment of facility services and in-home care
  • Enhancement of caregiving staff training and securing
  • Social demand for building sustainable caregiving models
  • Service improvements through strengthened collaboration with municipalities and medical institutions
  • Dementia care reinforcement and expansion of specialized facilities
  • Utilization of advanced technologies such as caregiving robots
  • Service development responding to diverse customer needs

Strategic Goals

  • Achieve nationwide deployment of 20 caregiving facilities
  • 40% business efficiency improvement through DX promotion
  • Strengthen municipal collaboration with community comprehensive care model
  • Expand dementia care facilities to 30% of total
  • Aim for annual revenue exceeding 10 billion yen through business expansion
  • Establish ongoing training system for all staff
  • Realize low-environmental-impact business operations
  • Develop services responding to diverse senior needs
  • Accelerate introduction of advanced equipment such as caregiving robots
  • Strengthen co-creative business deployment with local communities

Business Segments

Nursing Facility Operation Support

Overview
Provides operation efficiency and staff development support to caregiving facilities and providers, supporting the realization of high-quality care.
Competitiveness
Practical support system reflecting on-site experience
Customers
  • Nursing home operators
  • Visiting caregiving providers
  • In-home medical support groups
  • Municipal welfare departments
  • Care insurance organizations
  • Nursing providers
  • Welfare equipment sellers
  • Medical institutions
Products
  • Caregiving operation consulting
  • Staff training programs
  • Business efficiency software
  • IT care management systems
  • Assessment tools
  • Care record services
  • Risk management support
  • Staff referral services
  • Facility layout proposals
  • Care plan creation support

Real Estate Rental Management

Overview
Undertakes management and operation of rental housing, maximizing asset value and ensuring stable revenue.
Competitiveness
Prompt response with community focus and meticulous management
Customers
  • Individual owners
  • Real estate investment corporations
  • Corporate owners
  • Real estate brokerage companies
  • Management associations
  • Financial institutions
Products
  • Rental property management
  • Tenant recruitment and screening
  • Contract renewal management
  • Equipment maintenance
  • Rent collection agency
  • Asset value management
  • Renovation proposals
  • Market research and analysis

Welfare Equipment Sales

Overview
Sells and rents welfare equipment for caregiving sites, aiming to support comfortable living for users.
Competitiveness
Wide product lineup and prompt delivery
Customers
  • Caregiving facilities
  • Senior housing
  • Medical institutions
  • Caregiving providers
  • Municipal welfare departments
Products
  • Wheelchairs
  • Caregiving beds
  • Walking aids
  • Bathing supplies
  • Mobility support devices
  • Self-help aids
  • Rehabilitation equipment

Caregiving Training and Talent Development

Overview
Provides specialized training for caregiving staff, supporting improvements in talent quality and retention rates.
Competitiveness
Practical curriculum tailored to on-site needs
Customers
  • Caregiving facilities
  • Visiting caregiving providers
  • Municipalities
  • Welfare organizations
  • Medical institutions
Products
  • Training for caregiving staff
  • Leadership courses
  • Dementia care training
  • Hospitality manners courses
  • Caregiving skills instruction

Caregiving IT Services

Overview
Provides IT solutions contributing to efficiency and quality improvement in caregiving operations.
Competitiveness
User-friendly system development from a user perspective
Customers
  • Caregiving facility operators
  • Visiting caregiving providers
  • Medical institutions
  • Care insurance-related providers
Products
  • Care record systems
  • Schedule management software
  • Mobile caregiving reports
  • Safety monitoring camera systems
  • Data analysis tools

Medical Collaboration Services

Overview
Strengthens collaboration between caregiving and medical care, supporting comprehensive care provision.
Competitiveness
Strong network with local medical institutions
Customers
  • Hospitals
  • In-home medical institutions
  • Caregiving facilities
  • Visiting nursing stations
Products
  • Medical collaboration coordination
  • Nursing-caregiving collaboration support
  • Visiting medical support
  • Emergency response systems

Local Welfare Collaboration

Overview
Deploys welfare measures and resident support activities aimed at promoting community comprehensive care.
Competitiveness
Community-focused operations and multi-agency collaboration
Customers
  • Municipalities
  • Welfare organizations
  • Local NPOs
  • Volunteer groups
Products
  • Local resident welfare service planning
  • Senior watch-over services
  • Community event support
  • Senior consultation desks

Facility Architecture Planning and Design

Overview
Plans and designs caregiving facilities and rental housing, proposing spaces that balance safety and comfort.
Competitiveness
Design proposals leveraging caregiving site expertise
Customers
  • Caregiving facility operators
  • Real estate developers
  • Municipalities
  • Construction companies
Products
  • Nursing home design
  • Barrier-free housing planning
  • Facility renovation
  • Environmental equipment planning

Caregiving Supplies Development and Manufacturing

Overview
Develops and manufactures supplies reflecting caregiving site needs.
Competitiveness
Product development incorporating site feedback
Customers
  • Caregiving facilities
  • Sales agents
  • Welfare equipment manufacturers
Products
  • Walking aids
  • Seating support cushions
  • Safety handrails
  • Caregiving robots

Insurance and Welfare Consulting

Overview
Provides consulting services utilizing caregiving-related insurance and welfare systems.
Competitiveness
Precise advice from system experts
Customers
  • Caregiving facility operators
  • Individual customers
  • Corporate welfare staff
  • Insurance companies
Products
  • Care insurance support
  • Welfare benefit plan proposals
  • Business continuity plan support

Caregiving Training Equipment Provision

Overview
Provides specialized training equipment for caregiving and rehabilitation sites.
Competitiveness
Product lineup equipped with the latest technology
Customers
  • Caregiving facilities
  • Rehabilitation centers
  • Visiting nursing providers
Products
  • Muscle training equipment
  • Walking training devices
  • Balance training equipment

Talent Services and Referrals

Overview
Deploys talent dispatch and referral services in caregiving and medical fields.
Competitiveness
Extensive talent network and prompt response
Customers
  • Caregiving providers
  • Hospitals
  • Welfare facilities
Products
  • Caregiver dispatch
  • Nurse dispatch
  • Talent retention support

Competitive Advantage

Strengths

  • Community-focused service deployment
  • Diversified caregiving and real estate businesses
  • High customer satisfaction and reliability
  • Accumulated know-how from caregiving sites
  • Business efficiency through IT utilization
  • Stability as a listed company
  • Flexible caregiving plan provision
  • Broad service network
  • Securing experienced staff
  • Community comprehensive care collaboration strength
  • Prompt service response
  • Product development tailored to customer needs
  • Comprehensive staff training
  • Trusted brand power
  • Active local contributions

Competitive Advantages

  • Strength in community-focused management centered in Kyoto Prefecture
  • Nursing home operation expertise and enriched self-managed facilities
  • Diversified revenue model from real estate rental management
  • Promotion of caregiving operation efficiency via IT systems
  • Service optimization based on abundant customer data
  • Maintaining service levels through staff quality improvement measures
  • Strong collaboration system with local municipalities and medical institutions
  • One-stop provision of caregiving equipment and housing-related services
  • Funding capability and high credit from listing
  • Brand strengthening through sustained local welfare activities
  • Facility planning with barrier-free design expertise
  • Specialized caregiving training and talent development capabilities
  • Facility deployment responding to diverse user needs
  • Smooth admission and service provision workflows
  • Improved user satisfaction through digitalization

Threats

  • Talent shortage due to progressing aging population
  • Intensifying service differentiation competition from rivals
  • Risks from caregiving insurance system revisions
  • Supply-demand fluctuations in rental real estate market
  • Impacts from new infectious diseases or natural disasters
  • Profit pressure from rising labor costs
  • User decline due to local economic fluctuations
  • Delays in responding to rapid technological changes
  • Potential business constraints from regulatory strengthening
  • Security risks such as information leaks
  • Revenue decline from falling occupancy rates
  • Credit decline from difficulties in maintaining service quality

Innovations

2023: Introduction of IT System for Caregiving Operation Efficiency

Overview
Achieved labor savings in operations through digitalization of care records and schedule management.
Impact
Reduced staff working hours by 20% and improved service quality

2022: Establishment of Dementia Response Enhanced Facility

Overview
Newly established a facility concentrating on dementia care by specialized staff, providing secure services.
Impact
Contributed to user increase and enhanced local recognition

2021: Launch of Online Caregiving Consultation Service

Overview
Enabled remote caregiving consultations and care plan creation, expanding user convenience.
Impact
Contributed to acquiring new customers

2024: Caregiving Robot Introduction Proof-of-Concept Trial

Overview
Verified staff burden reduction and user safety improvement through facility introduction of mobility support robots.
Impact
Aiming for 10% improvement in labor productivity

2023: Development of e-Learning for Caregiving Staff

Overview
Self-developed online training programs to promote efficiency in staff education.
Impact
Contributed to standardizing staff skills and improving retention rates

Sustainability

  • Promotion of paperless operations at caregiving sites
  • Introduction of energy-saving facility equipment
  • Strengthened collaboration with local volunteers
  • Promotion of work-friendly environments for staff
  • Implementation of programs promoting social participation for the elderly
  • Thorough waste recycling and reduction efforts
  • Active participation in local disaster prevention activities
  • Establishment of sustainable facility operation standards
  • Introduction of low-environmental-impact vehicles
  • Active recruitment and development of diverse talent