Recovery International
Basic Information
- Stock Code
- 9214
- Industry
- Service Industry
- Category Detail
- Lifestyle Services
- Prefecture
- Tokyo
- Establishment Year
- July 2018
- Listing Year
- February 2022
- Official Website
- https://www.recovery-group.co.jp
- TSE Information
- TSE Information
- Yahoo! Finance
- Yahoo! Finance
- Other Companies
- Az Partners, Care 21, Sentei Care Holding, Beebreak, Fusic, Uchiyama Holdings, Charm Care Corporation, Internet Infinity, Japan Hospice Holdings, Ambis Holdings, Living Platform, Sunwells, Cocorport
Overview
Recovery International is a lifestyle-related service company established in 2018, promoting efficient visiting nursing services using IT and community-based elderly care businesses.
Current Situation
Recovery International centers its business on visiting nursing services, mainly in the Tokyo metropolitan area, and has built an efficient service provision system through optimization of visiting areas using IT technology. Estimated sales for 2023 are around 15 billion yen, and while still growing, it is differentiating itself from competitors. Competitors include Charm Care Corporation and Ambis Holdings, and it is focusing on enhancing diverse elderly care services to address the aging society. In recent years, it has aimed to improve operational efficiency and customer satisfaction through the introduction of digital technology, with a strategy to strengthen community-based care services. It is also proactive in capital policies such as setting treasury stock acquisition frameworks to stabilize its management base. On the sustainability front, it focuses on enhancing elderly welfare and regional contribution activities, and in the medium to long term, it has in mind expanding services linked with home-visit caregiving and deployment outside the Tokyo metropolitan area. Under the new president, Shunya Shibata, it is working to strengthen management structure and improve market responsiveness.
Trivia
Interesting Facts
- Rapidly growing company that listed on Tokyo Stock Exchange Mothers just 4 years after establishment.
- IT-utilized visiting nursing area optimization is an industry-leading approach.
- New president Shunya Shibata is a manager with long track record in the care industry.
- Playing a central role in the community comprehensive care system.
- Known for high IT adoption rate within the visiting nursing industry.
- Enhancing staff expertise through proprietary training methods.
- Active in young employee development with enriched in-house education environment.
- Comprehensive care combining visiting caregiving receives high evaluations.
- Promoting employee-participatory management through treasury stock repurchases.
- Long-term collaboration with regional welfare organizations.
Hidden Connections
- Jointly developing visiting nursing systems through partnership with IT-related companies.
- Collaborating with care robot manufacturers to introduce in-home rehabilitation support technology.
- Building integrated patient support network through collaboration with multiple medical institutions.
- Emphasizing employee work environment, with capital ties to venture capital.
- Working on early care prevention through collaboration with community comprehensive support centers.
- Providing care staff training programs through partnerships with multiple educational institutions.
- Conducting regional support activities utilizing visiting nursing staff during disasters.
- Strong influence in industry groups leading IT innovation in the care industry.
Future Outlook
Growth Drivers
- Increasing care demand accompanying Japan's rapid aging.
- Further evolution of IT technology for service efficiency.
- Tailwinds from government policies promoting care-medical collaboration.
- Rising needs for community-based service models.
- Flexible response to diversifying care services.
- Service quality improvement through talent securing and development.
- Business expansion and market growth strategies into new regions.
- Business expansion through strengthened collaboration with medical institutions.
- Expanded introduction of advanced technologies such as care robotics.
- Quality improvement of visiting nursing services and enhanced customer satisfaction.
- Organizational strengthening through employee-participatory management.
- Improved CSR value through sustainability activities.
Strategic Goals
- Aim to double sales of visiting nursing and care services.
- Improve IT adoption rate to 100% for operational efficiency.
- Promote business area expansion beyond Tokyo metropolitan area.
- Achieve turnover rate below 10% through employee satisfaction improvement.
- Achieve top recognition as a base company for community comprehensive care.
Business Segments
Welfare Services for Local Governments and Administrations
- Overview
- Supports implementation of local government welfare measures and provides comprehensive elderly care.
- Competitiveness
- Strong collaboration system with administrations
- Customers
-
- Local government welfare departments
- Community comprehensive support centers
- Health and welfare bureaus
- Administrative consultation counters
- Social welfare councils
- Products
-
- Elderly visiting nursing support
- Care prevention program operations
- Life support services
- Care management support
- Care service provision audits
Visiting Nursing Collaboration for Medical Institutions
- Overview
- Provides visiting nursing to support patients' home recovery in collaboration with medical institutions.
- Competitiveness
- Smooth information sharing through IT utilization
- Customers
-
- Hospitals
- Clinics
- Medical offices
- Rehabilitation centers
- Home-visit doctors
- Products
-
- Post-discharge visiting nursing support
- Chronic disease care services
- Patient health management tools
- Nursing report systems
- Rehabilitation program collaboration
Services for Care Facilities and Nursing Homes
- Overview
- Provides specialized nursing and care support services for care facilities.
- Competitiveness
- Dispatch capabilities for specialized nursing staff
- Customers
-
- Nursing home operators
- Care facilities
- Day service providers
- Short-stay providers
- Care providers
- Products
-
- Nurse dispatch services
- Care staff training programs
- Business efficiency tools
- Rehabilitation support services
- Elderly care consulting
Support Services for Care Insurance Providers
- Overview
- Supports business operations and service quality improvement for care insurance providers.
- Competitiveness
- Track record of collaboration with diverse care providers
- Customers
-
- Care insurance providers
- Care managers
- Home-visit care providers
- Welfare equipment rental providers
- In-home care support providers
- Products
-
- Care management support systems
- Insurance claim agency services
- User monitoring tools
- Visiting nursing collaboration services
- Training and education programs
Medical and Welfare-related IT Solutions Provision
- Overview
- Provides efficiency solutions for the medical and welfare industries utilizing IT.
- Competitiveness
- Optimal system development based on visiting nursing track record
- Customers
-
- Medical institutions
- Care providers
- Welfare equipment manufacturers
- Healthcare ventures
- Remote medical service companies
- Products
-
- Visiting nursing management systems
- Patient information sharing tools
- Remote monitoring services
- Health management applications
- Business efficiency software
Competitive Advantage
Strengths
- Efficient visiting nursing system utilizing IT
- Community-based elderly care service deployment
- Securing abundant visiting nursing staff
- Stable service provision centered in Tokyo metropolitan area
- Capital policies toward stabilizing management base
- High customer satisfaction and retention rate
- Rapid emergency response service system
- Capability to address diverse care needs
- Specialized rehabilitation support
- Strengthened collaboration with administrations and medical institutions
- Operations by experienced management team
- Promotion of collaboration with community comprehensive care
- Enriched continuous education and training for staff
- Increasing recognition within the visiting nursing industry
- Corporate stance contributing to social welfare
Competitive Advantages
- Cost reduction through IT-optimized visiting nursing areas
- Focus on Tokyo metropolitan area for deeply rooted local services
- Business structure enabling one-stop provision of diverse care services
- Strengthened management efficiency and market responsiveness under new president's leadership
- Improved employee motivation through treasury stock acquisition framework
- High evaluations from rapid and courteous customer response
- Strong network building with medical institutions and local governments
- Differentiation through comprehensive care linked with visiting caregiving
- Improved service quality through innovative IT tools
- Development of care programs addressing diverse customer needs
- Maintaining high-quality services through enriched staff education system
- Acquiring social trust through active participation in regional welfare activities
- Business model deployment addressing aging market needs
- Superior rapid service launch capabilities compared to competitors
- Clear setting of medium- to long-term business expansion plans
Threats
- Worsening labor shortages due to progressing aging
- Intensifying service price competition from competitors
- Revenue pressure from care insurance system revisions
- Operational risks from novel infectious diseases and health crises
- Increasing system update costs with IT technology evolution
- Expanding disparities in service demand between regions
- Increasing operational constraints from strengthened regulations
- Risk of failing to keep up with diversifying customer needs
- Funding challenges accompanying business expansion
- Social trust risk from service quality decline
- Burnout syndrome risk among visiting nursing staff
- Increasing areas difficult to visit due to natural disasters
Innovations
2022: Introduction of Visiting Nursing Management IT System
- Overview
- Introduced an IT system to optimize visiting schedules and manage customer information.
- Impact
- 20% improvement in operational efficiency, 30% reduction in report preparation time
2023: Emergency Response System Strengthening Program
- Overview
- Organized a 24/7 emergency visiting care team to improve service quality.
- Impact
- 15% improvement in customer satisfaction, 98% emergency response success rate
2024: Expansion of Rehabilitation Programs
- Overview
- Introduced AI-utilizing individualized rehabilitation plan creation tool to enhance accuracy and effectiveness.
- Impact
- 10% improvement in rehabilitation effects, 5% reduction in readmission rates
Sustainability
- Promoting CO2 emission reductions through visiting efficiency utilizing IT
- Expanding regional contribution activities contributing to enhanced elderly welfare
- Implementing employee work-life balance improvement programs
- Strengthening care staff expertise improvement and career support
- Focusing on user safety through strengthened infectious disease measures