Nulab

Basic Information

Stock Code
5033
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Fukuoka Prefecture
Establishment Year
March 2004
Listing Year
June 2022
Official Website
https://nulab.com/ja/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
CELSYS, Broadleaf, Interfac, PlusAlpha Consulting, Appier Group, Signed, Logizard, Finatext Holdings, Smaregi, WingArc1st, Kaonavi, Sansan, Cybozu

Overview

Nulab is a Fukuoka-based information and communications company founded in 2004, specializing in systems and software that support smooth business operations and recognized as a growing enterprise.

Current Situation

As of 2024, Nulab provides services centered on business efficiency support and project management, expanding its customer base both domestically and internationally. Since its Tokyo Stock Exchange listing in June 2022, it has maintained stable sales growth, particularly responding to the increasing demand for cloud-based software. Its flagship product is a team issue management service supported by a wide range of users from mid-sized to large enterprises. In technology development, it focuses on improving user experience and adding features, while also enhancing mobile compatibility. On sustainability, it supports sustainable work styles through remote work promotion and digital transformation assistance. In the medium to long term, it is actively developing new businesses, aiming to establish multiple new revenue streams within five years. With a regional focus, it contributes to IT talent development centered in Fukuoka, striving for both business expansion and social contribution.

Trivia

Interesting Facts

  • Fukuoka-based IT company deploying advanced cloud tools.
  • Continuously developing systems specialized in business efficiency since founding.
  • Utilizes cloud and API integrations to serve customers from SMEs to large enterprises.
  • Offers a variety of communication and collaboration tools.
  • Actively supports startups, contributing to regional industry.
  • Official project management tool has numerous adoption cases domestically and internationally.
  • Web-based diagramming tool 'Cacoo' highly regarded in the industry.
  • Typetalk supports remote work with real-time chat.
  • Successfully develops new businesses by actively incorporating external proposals.
  • Easy integration with other company systems through strengthened APIs.
  • Deploys special programs for educational institutions, contributing to society.
  • Vibrant user community operations across diverse areas.
  • Focuses on internal training and education to achieve high talent development.
  • Conducts sales through both direct and partner channels.
  • Rapidly improving credibility and recognition following Tokyo Stock Exchange listing.

Hidden Connections

  • Contributes to revitalizing regional IT industry, with strong ties to Fukuoka's startup ecosystem.
  • Realizes technical interconnections with many systems across industries through API integrations.
  • Collaborates with local government on Fukuoka Prefecture's digitalization promotion projects.
  • Provides special pricing and programs for educational institutions, contributing to next-generation IT talent development.
  • Supports DX promotion across industries through project management tool introductions.
  • Adoption cases in local governments as cloud-based collaboration tools.
  • Strengthens integrations with diverse third-party services via open APIs.
  • Deepens exchanges as sponsor of regional IT events and forums.

Future Outlook

Growth Drivers

  • Expansion of cloud service demand domestically and internationally
  • Increasing needs for business efficiency from work style reforms
  • Demand for customer system enhancements via API integrations
  • Demand for communication tools accompanying remote work proliferation
  • Strengthening of support system for IT innovations from the region
  • Expansion of solutions for SMEs through DX promotion
  • Growth in mobile app market
  • Customer base strengthening through expansion of education and training services
  • Portfolio diversification through new business creation
  • Expanded focus on ESG and sustainability-related businesses
  • Product multilingual support for global expansion
  • New service development leveraging 5G and AI technologies

Strategic Goals

  • Become a top-class business efficiency tool provider in Japan's IT market
  • Secure 30% of total sales from multiple new businesses
  • Enhance recognition as a global IT company originating from Fukuoka and regions
  • Establish services and operations incorporating sustainability
  • Become leading company in SME support in DX field
  • Scale API integration platform to largest in Japan
  • Advanced product lineup adapting to mobile shift
  • Monetize IT education and training business while strengthening social contributions
  • Build corporate culture promoting diverse work styles
  • Strengthen security and privacy protection systems

Business Segments

Cloud Project Management

Overview
Supports project progress management in cloud environments to improve business efficiency.
Competitiveness
High customer satisfaction from the fusion of ease of use and advanced functionality
Customers
  • Mid-sized Companies
  • Large Enterprises
  • Startups
  • IT Companies
  • Educational Institutions
  • Government Agencies
Products
  • Backlog
  • Custom Workflow
  • Integrated Dashboard

Online Collaboration

Overview
Collaboration tools smoothly supporting remote work across diverse industries.
Competitiveness
Real-time sharing and diverse integrations
Customers
  • Design Studios
  • IT Development Teams
  • Marketing Companies
  • Educational Institutions
Products
  • Cacoo
  • Typetalk
  • Chatbots

Knowledge Management

Overview
Realizes unified management and sharing of internal and external knowledge.
Competitiveness
Intuitive operability and flexible access controls
Customers
  • Large Enterprises
  • Educational Institutions
  • Research Institutions
Products
  • Nuclino
  • Document Management System

API Integration Services

Overview
Significantly improves business efficiency through easy integration with other services.
Competitiveness
Abundant APIs and customization support
Customers
  • Software Development Companies
  • System Integrators
  • Cloud Service Providers
Products
  • Nulab API
  • API Platform

Education and Training Services

Overview
Provides educational content to enhance software utilization skills.
Competitiveness
Diverse learning support and proven training programs
Customers
  • Corporate Users
  • Educational Institutions
  • Individual Users
Products
  • Backlog Training
  • Online Seminars

Mobile Solutions

Overview
Develops and provides mobile apps enabling business management on the go.
Competitiveness
High operability and multifunctional integrations
Customers
  • Field Teams
  • Sales Departments
  • Remote Workers
Products
  • Backlog Mobile
  • Typetalk

Customer Support Enhancement

Overview
Supports inquiry response efficiency and customer satisfaction improvement.
Competitiveness
Flexible integration with existing systems
Customers
  • IT Service Companies
  • Manufacturing
  • Distribution
Products
  • Nulab Customer Support

Security Management

Overview
Thorough support for information leakage prevention and access control.
Competitiveness
Robust security framework and certifications
Customers
  • Financial Institutions
  • Large Enterprises
  • Public Institutions
Products
  • Nulab Security

Workflow Automation

Overview
Realizes business process efficiency and error reduction.
Competitiveness
Customization support and ease of operation
Customers
  • Manufacturing
  • Distribution
  • Consulting Firms
Products
  • Backlog Workflow

Document Management Services

Overview
Service strengthening version control and team sharing.
Competitiveness
Access controls and collaborative editing features
Customers
  • Educational Institutions
  • Research Institutions
  • General Companies
Products
  • Nulab Docs

API Platform Development

Overview
Provides integration environment and support for developers.
Competitiveness
Comprehensive documentation and support system
Customers
  • Software Developers
  • Cloud Service Operators
Products
  • Nulab API Platform

Chatbot Implementation Support

Overview
Realizes cost reduction and response quality improvement through automated replies.
Competitiveness
High-precision responses leveraging AI technology
Customers
  • Call Centers
  • In-House Help Desks
  • E-commerce Operators
Products
  • Typetalk Bot

Competitive Advantage

Strengths

  • Specialized software development expertise in business efficiency
  • Regionally rooted management system based in Fukuoka
  • User-friendly interface
  • Scalability of cloud services
  • Improved user satisfaction through multifunctional integrations
  • Easy integration with other systems via abundant APIs
  • Broad customer base from mid-sized to large enterprises
  • Comprehensive mobile-compatible services
  • Strong customer support system
  • Active promotion of new business development
  • Rapid new feature release cycle
  • Rich educational and training content
  • Diverse sales channel deployment
  • Stable financial foundation
  • Efficient internal management through ICT utilization

Competitive Advantages

  • Provides high-function package software specialized in business efficiency
  • Strong network and talent development system with regional IT industry
  • Rapid updates enabled by cloud-native service deployment
  • Flexible customization and promotion of integrations with other services via APIs
  • Balance of high performance and operability in mobile apps
  • Detailed support and educational services tailored to customer needs
  • Scalability targeting diverse industries and company sizes
  • High brand recognition in project management field
  • Proactive adoption of new technologies for ongoing innovation
  • Broad customer acquisition through diversified sales channels
  • Robust security measures and reliability assurance
  • Adaptation to market needs from remote work proliferation
  • Utilization of scalable cloud infrastructure
  • High-quality user documentation and community management
  • Enhanced credibility and corporate value through Tokyo Stock Exchange listing

Threats

  • Intensifying price competition from increasing domestic and international rivals
  • Risk of delayed adaptation to rapid technological changes
  • Rising pressure from cloud infrastructure costs
  • Risk of information security incidents
  • Increased development burden from diversifying customer needs
  • Intensifying competition for talent acquisition
  • Business constraints from strengthened regulations
  • Challenges in overseas market expansion
  • IT investment restraint due to economic fluctuations
  • Risk of losing customer trust from service outages
  • Risk of substitution by other services
  • Risk of deteriorating relationships with partner companies

Innovations

2024: Launch 3 New Businesses Within 5 Years

Overview
Actively developing new businesses incorporating external proposals based in Startup Fukuoka.
Impact
Diversification of business portfolio and strengthening of revenue base

2023: Expansion of Cloud Project Management Tool Features

Overview
Implemented user interface improvements and additional multifunctional integrations.
Impact
Improved customer satisfaction and market share

2022: Enhanced Mobile Compatibility

Overview
Revamped smartphone app to improve operability on the go.
Impact
Increased user utilization and repeat rates

2021: API Platform Introduction

Overview
Established API provision environment to strengthen external system integrations.
Impact
Enhanced customizability and developer adoption

2020: Typetalk Chat-Based Communication Tool Refresh

Overview
Multifunctionalized real-time chat features and promoted integrations with other services.
Impact
Improved customer satisfaction through communication efficiency

Sustainability

  • CO2 emission reduction through promotion of remote work environments
  • Active participation in regional IT talent development
  • Promotion of paperless operations and expansion of digital business
  • Prevention of information leaks through secure cloud services
  • Support for reduced working hours via business efficiency tools
  • Implementation of internal diversity promotion programs
  • Sustainable regional revitalization through collaboration with local communities
  • Utilization and consideration of green data centers
  • Company-wide adoption of energy-saving measures
  • Formulation of business strategies aligned with SDGs
  • Strengthened employee health management programs
  • Joint environmental burden reduction initiatives with partner companies