Japan Business Systems

Basic Information

Stock Code
5036
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
October 1990
Listing Year
August 2022
Official Website
https://corp.jbs.co.jp/
TSE Information
TSE Information
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Overview

Japan Business Systems is an independent leading company based in Minato-ku, Tokyo, founded in 1990, providing system integration and IT infrastructure services centered on Microsoft products.

Current Situation

Japan Business Systems recorded net sales of approximately ¥75 billion and operating profit of approximately ¥2.3 billion in the fiscal year ended September 2021, continuing steady growth. Its main business, as a Microsoft-certified Gold Partner, covers a wide range of system integration including cloud implementation support, IT infrastructure construction, and operations and maintenance, targeting diverse industries. In addition to multiple domestic bases, it has local subsidiaries in North America, Asia, and Latin America to support global operations. It has received multiple Microsoft Partner Awards for its high technical capabilities and customer-focused services, strengthening its brand power. It holds certifications such as ISO 27001 for information security and implements high-standard security management. Pursuing trends in DX promotion and cloud utilization, it is actively investing in solution development utilizing AI and IoT. Moving forward, it aims to expand market share and efficiency toward 2030 by enhancing IT services with sustainability in mind. It is strengthening its structure through absorption mergers of group companies and promoting a flexible organization to address diversifying corporate needs.

Trivia

Interesting Facts

  • One of the first companies to win the Microsoft Partner of the Year award
  • Gaining attention as an IT company headquartered in Toranomon Hills
  • Possesses a specialized team focused on Microsoft cloud product support
  • Early adopter of ISO 27001 certification with industry-leading information management
  • Representative independent SIer with local subsidiaries not only in Japan but also in North America and Asia
  • Proactively incorporates latest technologies, leading in DX and AI fields
  • Operates customer training centers with focus on advanced talent development
  • Won multiple Microsoft Partner Awards from 2007 to 2010
  • Capable of comprehensive support from system integration to infrastructure construction and maintenance
  • Extensive implementation track record in ICT infrastructure construction across various industries
  • Actively conducts awareness activities for cloud technology utilization
  • Flexible business model accommodating both large enterprises and small clients
  • Continuously expanding business scope through group company absorptions
  • Highly evaluated in the information security field
  • Established stable sales base leveraging diverse sales channels

Hidden Connections

  • Capital alliance with Mitsubishi Research Institute, strengthening R&D collaboration
  • Established joint IT subsidiary with Nippon Television Network, deep ties to media industry
  • Offers specialized BPM services for manufacturing through subsidiaries, unique approach
  • Local subsidiaries in North America, Asia, and Mexico for global IT support
  • Handles products from multiple IT vendors, enabling vendor-agnostic system proposals
  • Supports local IT community activities in Minato-ku, contributing to the region
  • Participates in numerous advanced proof-of-concept projects as Microsoft Gold Partner
  • Leads corporate information security enhancement based on ISO 27001 certification

Future Outlook

Growth Drivers

  • Expanding corporate DX promotion needs
  • Rapid growth in cloud services market
  • Spread and renewal of Microsoft products
  • Increasing global IT demand
  • Rising importance of security enhancements
  • Increased IT investments from remote work adoption
  • Accelerated utilization of AI and IoT technologies
  • Promotion of IT adoption in mid-sized companies and public sectors
  • Service quality improvement through advanced talent development
  • Heightened sustainability awareness

Strategic Goals

  • Cloud-related sales ratio exceeding 70%
  • Overseas sales ratio of 30% or more
  • Company-wide achievement of decarbonization and reduced environmental impact
  • Establishment as a leader in information security
  • Innovation business sales exceeding ¥10 billion
  • Maintaining top-class customer satisfaction
  • Organizational strengthening through deepened diversity and inclusivity
  • Industry share expansion in DX support field
  • Revenue expansion in education and training business
  • Enhanced coexistence with local communities and expanded social contributions

Business Segments

Cloud Deployment & Operations Support

Overview
Supports from cloud environment construction to operations, centered on Microsoft products.
Competitiveness
Extensive track record as a Microsoft certified partner.
Customers
  • Large manufacturers
  • Financial institutions
  • Medical corporations
  • Distribution companies
  • Government agencies
  • IT companies
  • Service industries
Products
  • Azure cloud deployment support
  • Office 365 deployment & operations support
  • Dynamics 365 solutions
  • Cloud monitoring services
  • Security measures

System Integration

Overview
System design, development, and implementation tailored to customer needs.
Competitiveness
Organizational structure capable of handling the entire SI process in-house.
Customers
  • Mid-sized manufacturers
  • Large distributors
  • Public organizations
  • Service industries
  • Educational institutions
Products
  • Business system development
  • System maintenance & operations
  • IT asset management
  • Monitoring systems

IT Infrastructure Construction & Operations

Overview
Provides stable IT infrastructure construction along with maintenance and monitoring services.
Competitiveness
Technical expertise spanning multiple vendor products.
Customers
  • Large SIs
  • Corporate data centers
  • Government data centers
Products
  • Server construction
  • Storage construction
  • Network construction
  • Data center operations support

Security Services

Overview
Implements security measures to protect corporate information assets.
Competitiveness
Reliability as an ISO 27001 certified company.
Customers
  • Financial institutions
  • Medical institutions
  • Manufacturers
  • Government agencies
Products
  • Information security audits
  • Threat detection services
  • Security operations support
  • Risk management solutions

Global IT Services

Overview
International IT support leveraging local subsidiaries in North America, Asia, and Mexico.
Competitiveness
Rapid problem resolution through inter-base collaboration.
Customers
  • Foreign companies
  • Multinational corporations
  • Local subsidiaries
Products
  • IT support for overseas subsidiaries
  • Multilingual help desk
  • Global network construction

IT Consulting

Overview
Supports resolution of management challenges and business reforms through IT utilization.
Competitiveness
Multi-perspective issue analysis and proposal capabilities.
Customers
  • Large corporations
  • Mid-sized companies
  • Public institutions
Products
  • DX promotion consulting
  • IT strategy planning
  • Business process optimization

Rental & Leasing Business

Overview
IT equipment rental and leasing services tailored to diverse needs.
Competitiveness
Flexible contract plans and rapid response capabilities.
Customers
  • Small and medium enterprises
  • IT vendors
  • System operations companies
Products
  • IT equipment rental
  • Server leasing
  • Network equipment rental

Training & Education Services

Overview
Training services to support skill development for IT professionals and employees.
Competitiveness
Extensive training experience and team of specialist instructors.
Customers
  • Corporate IT departments
  • Educational institutions
  • Technical staff
Products
  • Microsoft product training
  • Security education
  • Custom training

System Maintenance Services

Overview
Supports stable system operation on a 24-hour basis.
Competitiveness
Rapid troubleshooting capabilities and high reliability.
Customers
  • SIs
  • General companies
  • Local governments
Products
  • System monitoring
  • Periodic maintenance
  • Troubleshooting support

Data Center Services

Overview
Provision of secure and stable data center operations services.
Competitiveness
High-security facilities and efficient operations structure.
Customers
  • Cloud providers
  • Large corporations
  • Government agencies
Products
  • Hosting
  • Housing
  • Backup services

Software Sales

Overview
Sales of major software and license management services.
Competitiveness
Diverse software product lineup.
Customers
  • Corporate IT departments
  • System development companies
  • Public institutions
Products
  • Microsoft licenses
  • Business software
  • Custom applications

Network Construction Services

Overview
Optimal network construction tailored to customer requirements.
Competitiveness
High-quality services by vendor-certified engineers.
Customers
  • Retail
  • Educational institutions
  • Manufacturing
Products
  • Wired/wireless LAN design
  • VPN construction
  • Network monitoring

Competitive Advantage

Strengths

  • Microsoft Certified Gold Partner
  • Broad IT infrastructure technical expertise
  • Nationwide multi-location sales network
  • Overseas対応 capability through global expansion
  • High security via ISO 27001 certification
  • Extensive SI track record and customer base
  • Robust customer support structure
  • Advanced cloud implementation support capabilities
  • Collaboration with diverse local subsidiaries
  • Specialized training provision
  • Rapid system operations and maintenance
  • Rich product and service lineup
  • Solid financial foundation
  • Flexible service delivery capabilities
  • Extensive partner collaboration network

Competitive Advantages

  • High expertise in Microsoft products and partner credits
  • Broad customer対応 leveraging locations across Japan and overseas
  • One-stop provision from cloud implementation to operations
  • Advanced information security management system with ISO 27001 certification
  • Multi-faceted service deployment and flexible customization proposals
  • Enhanced organizational strength through group company absorption mergers
  • Established reliability from extensive track record
  • Customer IT skill improvement support through integration with training business
  • Improved solution quality through proactive adoption of latest technologies
  • Global network spanning Asia, North America, and Latin America
  • Stability of customer base with many large clients
  • High expertise accommodating diverse industries
  • Improved customer satisfaction through rapid issue response
  • Expanded value provision through strengthened IT consulting business
  • Management strategy emphasizing long-term sustainability

Threats

  • Intensifying competition with major global companies in the cloud market
  • Investment burden to keep pace with rapid technological innovation
  • Information security risks such as cyber attacks
  • Technical expertise shortages due to difficulties in talent acquisition and retention
  • Risk of reduced projects from IT budget cuts
  • Suppression of corporate IT investments during economic downturns
  • Instability in overseas revenue due to exchange rate fluctuations
  • Competition from low-price strategies of small SIs
  • Increased operations costs from strengthened regulations
  • Business continuity risks from natural disasters
  • Intensified market competition from new entrants
  • Delays in adapting to changes in customer needs

Innovations

2023: Introduction of Next-Generation Cloud Monitoring System

Overview
Developed and introduced a cloud infrastructure monitoring system utilizing AI.
Impact
Achieved improved fault detection accuracy and reduced operations costs.

2022: Security Services Enhancement Project

Overview
Advanced information security measures and launched new services.
Impact
Improved trust from client companies and increased new contracts.

2024: Development of DX Promotion Support Tool

Overview
Preparing to commercialize a DX support tool for business efficiency improvement.
Impact
Will contribute to future sales growth and market expansion.

2021: Expansion of IT Support Structure at Overseas Bases

Overview
Strengthened IT structures at subsidiaries in North America, Asia, and China.
Impact
Contributed to acquiring global projects.

2023: Revamp of IT Education Programs

Overview
Revised training programs for employee skill development support.
Impact
Improved talent development quality and reduced turnover.

2020: Launch of Remote Work Support Solutions

Overview
Expanded remote work support using cloud technologies.
Impact
Achieved customer base expansion and revenue diversification.

2024: Customer Support Automation with AI Chatbots

Overview
Promoting efficiency in customer対応 using AI.
Impact
Reduced response times and improved customer satisfaction.

2021: ISO 27001 Certification Renewal

Overview
Continuous improvement of information security management.
Impact
Gained trust through maintenance of advanced security posture.

Sustainability

  • Improved energy efficiency in data centers
  • Promotion of paperless operations and digitization
  • Emphasis on employee diversity and inclusivity
  • Promotion of equipment reuse to reduce environmental impact
  • Expanded adoption of green IT technologies
  • IT education support activities for local communities
  • Strengthened recycling activities
  • CO2 reduction through promotion of telework systems
  • Application of sustainable procurement policies
  • Internal awareness initiatives toward achieving SDGs goals