BTM

Basic Information

Stock Code
5247
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
August 2011
Listing Year
December 2022
Official Website
https://www.b-tm.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Iore, Fixstars, Japan System Technology, Base, Cresco, TDC Soft, Alpha Systems, Tokei Densan, Aiz, Fureasu, CEC, NSW, NSD

Overview

BTM is a systems and software company in the information and communications industry founded in 2011, primarily contributing to resolving talent shortages through IT engineer dispatching.

Current Situation

In 2023, BTM is achieving steady growth with engineer dispatching as its core business. Sales are estimated at around 5 billion yen, particularly expanding its customer base widely from major corporations to mid-sized companies, centered in Tokyo. It has earned high praise for its specialized engineer dispatching services in response to market needs for IT talent shortages. To differentiate itself from competitors, it focuses on enhancing technical capabilities and boosting customer satisfaction. Moving forward, it aims for sustainable growth by expanding into diverse IT fields and providing support for AI and digital transformation. It is also proactively advancing talent development and sustainability initiatives to build trust within the industry. Through new market development and strengthened partnerships, it plans to double its sales scale and diversify services by 2030.

Trivia

Interesting Facts

  • Promoted from Tokyo Mothers to Prime Market in 10 years since founding.
  • Average age of dispatched engineers is early 30s, relatively young.
  • Boasts high customer retention rate in IT talent dispatching industry.
  • Co-sponsors multiple tech events in Tokyo.
  • Provides IT strategy support in addition to technical dispatching for some customers.
  • Rapidly rolled out remote dispatching services during the pandemic.
  • Collaborates with adult education institutions for training and development.
  • Contributes to IT introduction support for SMEs.
  • Offers overseas training programs for young engineers.
  • Consistently maintains over 90% satisfaction in customer surveys.
  • Possesses numerous dispatching engineers capable of high-security requirements.
  • Regularly holds tech exchange events among employees.
  • Enriched welfare benefits services for dispatched staff.
  • Focuses on new graduate recruitment with stable hiring track record annually.
  • Has introduced its own skill evaluation system.

Hidden Connections

  • Regularly holds tech exchange meetings with competitors and clients to strengthen industry collaboration.
  • Deeply involved in young engineer development through partnerships with educational institutions.
  • Active personnel exchanges with management of some client companies, building strong trust.
  • Unique system collaborating with customers as testbeds for new technology introductions.
  • Maintains long-term relationships based on business consignment contracts with major IT firms.
  • Actively supports venture companies and has cooperative relationships in new ventures.
  • Cooperates with Tokyo's IT promotion initiatives and participates widely in public projects.
  • Active as a member of groups aiming to improve labor environment in IT industry.

Future Outlook

Growth Drivers

  • Ongoing and increasing IT talent shortages and dispatching demand
  • Expansion of specialized engineer needs due to DX promotion
  • New area development from cloud service proliferation
  • Strengthened entry into AI and data science fields
  • Diversification of dispatching formats from remote work establishment
  • Rising social demand for talent development
  • Increase in IT support services for SMEs
  • Government policies promoting IT investments
  • Talent securing through promotion of diverse work styles
  • Service quality improvement via engineer skill-up support
  • Market expansion through business partnerships and M&A
  • Potential for utilizing global talent

Strategic Goals

  • Double dispatching service sales from 5 billion yen to 10 billion yen
  • 50% improvement in matching efficiency through AI technology utilization
  • Achieve diversification in talent dispatching across diverse IT fields
  • Raise ratio of female and young engineers above industry average
  • Build work style model emphasizing sustainability
  • Aggressively promote new customer acquisition and regional expansion
  • Establish ongoing employee skill-up programs
  • Launch new support business in cloud and IoT fields
  • Improve profit margins through high value-added services
  • Enter top 5 in industry brand recognition

Business Segments

IT Engineer Dispatching

Overview
Provides dispatching services for specialized engineers to resolve customers' IT technical challenges.
Competitiveness
Rapid talent matching and comprehensive specialized skill sets
Customers
  • Information and Communications Companies
  • Manufacturing
  • Government and Municipalities
  • Financial Institutions
  • Distribution
Products
  • Software Development Dispatching
  • Network Engineer Dispatching
  • Server Management Support
  • Cloud Operation Support
  • System Maintenance Services

Software Contract Development

Overview
Custom software development for various industries, along with operation support.
Competitiveness
Flexible development structure and customer-centric project management
Customers
  • Mid-sized Companies
  • Venture Companies
  • Government
  • Educational Institutions
Products
  • System Design
  • Software Development
  • Application Maintenance
  • Consulting

Technical Consulting

Overview
Provides strategy and technical consulting to optimize customers' IT utilization.
Competitiveness
Precise issue analysis and proposal capabilities by highly skilled engineers
Customers
  • Information and Communications Companies
  • Manufacturing
  • Financial Institutions
  • Distribution Companies
Products
  • IT Strategy Planning Support
  • System Evaluation and Auditing
  • Technology Introduction Support

Competitive Advantage

Strengths

  • Advanced engineer dispatching know-how
  • Flexibility to accommodate multiple industries
  • Rapid talent matching
  • Solid customer base
  • Capability to handle latest technologies
  • High customer satisfaction

Competitive Advantages

  • Broad coverage due to large number of registered specialized engineers
  • Dispatching network centered in Tokyo and major regional cities
  • Human resource provision and support tailored to customer needs
  • Flexible contract types and customized services
  • Focus on employee training to support skill development
  • Strong proposal capabilities based on extensive industry knowledge

Threats

  • Intensifying recruitment competition due to chronic IT talent shortages
  • Competitors enhancing services and price competition
  • Delays in adapting to rapidly changing market needs
  • Risk of IT investment cuts due to economic conditions
  • Impacts from changes in laws, regulations, and labor environment

Innovations

2023: Introduced AI-Powered Engineer Dispatching Matching System

Overview
Developed a system that optimally matches dispatching candidates with customer projects using AI.
Impact
Shortened dispatching decision time by 20%, achieving efficiency gains.

2022: Expanded Remote Engineer Dispatching Services

Overview
Expanded dispatching services compatible with remote work in response to COVID-19.
Impact
Contributed to improved customer satisfaction and increased new contracts.

2024: Strengthened Cloud Environment Construction Support Services

Overview
Enhanced training and supply system for cloud technology support engineers.
Impact
Successfully acquired new customers and expanded market share.

2023: Introduced Engineer Skill-Up Training Program

Overview
Established regular training programs for acquiring latest technologies.
Impact
Contributed to improved engineer retention and customer evaluations.

2021: Cloud Migration of Talent Management System

Overview
Migrated internal talent management system to cloud for efficient operations.
Impact
Improved operational efficiency by 15%, enabling faster responses.

2020: Promotion of Diverse Work Styles

Overview
Introduced side jobs and flex-time systems to promote diversity.
Impact
Contributed to higher employee satisfaction and recruitment of top talent.

Sustainability

  • Promoting work-life balance for employees
  • Expanding programs for developing female engineers
  • Strengthening safety and health management in work environment
  • Efficient business operations using IT technologies
  • Job creation through collaboration with local communities
  • Promoting environmentally considerate office operations
  • CO2 reduction through promotion of remote work
  • Promoting active roles for diverse talent and strengthening diversity