CyberLinks

Basic Information

Stock Code
3683
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Wakayama Prefecture
Establishment Year
May 1964
Listing Year
March 2014
Official Website
https://www.cyber-l.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
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Overview

CyberLinks is a system integrator in the information and communications industry founded in 1964, bearing a key role with cloud services for the distribution industry at its core and strong technical capabilities as a regionally rooted company.

Current Situation

CyberLinks has achieved growth in recent years centered on cloud-based business systems, with its main solutions for the distribution industry accounting for the majority of sales. Supported by an expanding customer base and DX promotion, it has formed a stable revenue foundation and is expanding nationwide from its base in Wakayama Prefecture. Its strengths in differentiating from competitors include high customization responsiveness and operational support. It is characterized by total service provision from system development to operation and maintenance, with a focus on cloud services. It also gives consideration to sustainability and engages in community contribution activities. Moving forward, it aims to expand its business through the utilization of IoT and AI technologies to meet DX market needs. It is strengthening specialized competitiveness for small and medium-sized enterprises in Japan and support for business efficiency improvement. It focuses on securing and training talent to continuously advance technological innovation.

Trivia

Interesting Facts

  • Founded in 1964, one of Wakayama Prefecture's largest IT companies
  • Veteran company specialized in cloud services for the distribution industry
  • Many long-term customers due to regionally rooted sales style
  • Highly evaluated for customization capabilities tailored to small and medium enterprises
  • Aggressively introducing the latest cloud technologies
  • Rare IT company also engaged in mobile phone sales
  • Regularly holds DX promotion seminars contributing to the industry
  • Nikkei-related articles on new president appointment are a hot topic
  • Holds numerous track records in regional ICT promotion
  • Achieving stable growth with a solid management structure
  • Excels in software provision leveraging distribution business know-how
  • Continuously evolving cloud services for over 25 years
  • Products expanding share in small and medium distribution industry
  • Active management reforms by President Naoki Higashi well-received
  • Contributing to regional job creation as a local major company

Hidden Connections

  • Strong collaboration with local Wakayama administration, core of regional ICT promotion
  • Related SIers among some shareholders, deepening technical partnerships
  • Mobile sales business has deep transaction relationships with local telecom carriers
  • Jointly conducts IT training with collaboration groups in small and medium distribution industry
  • Utilizes multiple domestic data centers for cloud infrastructure
  • Accumulated distribution industry know-how since founding as key differentiation factor
  • Firm intention to aim for promotion from Tokyo Stock Exchange Second Section to First Section
  • Expanding service scope through technical collaborations with multiple mid-sized SIers

Future Outlook

Growth Drivers

  • Expansion of small and medium enterprise demand due to accelerating DX promotion
  • Continued growth in cloud service market
  • Needs for business efficiency using AI and IoT
  • Expanding IT investment trends in distribution industry
  • Increasing demand for regional issue-solving IT solutions
  • Rising awareness of security enhancement
  • Expansion of services corresponding to remote work
  • Mobile solution expansion due to 5G proliferation
  • Increasing ICT demand for public sector and local governments
  • Enhanced technical capabilities through talent development programs
  • System renewal demand from mid-sized companies
  • Deployment of IoT platform services

Strategic Goals

  • Double cloud service sales to 10 billion yen scale
  • Build next-generation business systems utilizing AI and IoT technologies
  • Double the number of DX-related customers
  • Strengthen regional ICT promotion support and expand nationwide
  • Thoroughly implement sustainability management company-wide
  • Achieve 30% ratio of new B2B business sales
  • Expand market share in security services
  • Strengthen talent development and acquisition programs
  • Promote automation of cloud operation and maintenance services
  • Expand regional collaboration in social contribution activities

Business Segments

Distribution Information System Provision

Overview
Mainly provides cloud solutions for sales management, customer management, logistics management, etc., to the distribution and retail industries to promote business efficiency.
Competitiveness
High customer satisfaction due to strong customization capabilities and operational support systems
Customers
  • Retail Industry
  • Wholesale Industry
  • Distribution Companies
  • Logistics Companies
  • Small and Medium Distributors
  • E-commerce Operators
  • Sales Agencies
  • Food Distribution Companies
  • Local Governments
  • Sales Management Personnel
Products
  • Sales and Inventory Management Cloud Service
  • Order Management System
  • Logistics Management System
  • Customer Management Software
  • Store Operations Support Tool
  • EDI Solution
  • Data Analysis Service
  • Mobile POS Integration
  • Security Management Service
  • Attendance Management System
  • Cloud Invoice Issuance System
  • Inquiry Management System
  • Multi-Store Management Tool
  • Sales Promotion Support Tool
  • Inventory Optimization Service

Mobile Phone Sales and Agency Business

Overview
Meets a wide range of customer needs through handset sales and agency services for major carriers.
Competitiveness
Regionally rooted sales network and customer response capabilities
Customers
  • General Consumers
  • Corporate Subscribers
  • Mobile Carriers
Products
  • Smartphone Sales
  • SIM Card Sales
  • Contract Procedure Support

IT Consulting

Overview
Provides comprehensive consulting from system infrastructure construction to operational support for companies and local governments.
Competitiveness
Meticulous, on-site oriented response and technical support
Customers
  • Local Governments
  • Small and Medium Enterprises
  • General Companies
  • Distribution Operators
Products
  • Business Process Optimization Support
  • Infrastructure System Construction Support
  • Operation and Maintenance Consulting

Data Center and Cloud Infrastructure

Overview
Provides IT infrastructure construction and operation, hosting services to support stable operation.
Competitiveness
Infrastructure environment combining high security and stability
Customers
  • Small and Medium Enterprises
  • IT Vendors
  • Distributors
Products
  • Cloud Hosting
  • Server Management
  • Network Services

Mobile and IoT Solutions

Overview
Supports business efficiency and data utilization using mobile and IoT technologies.
Competitiveness
Flexible technology provision adaptable to various industries
Customers
  • Manufacturing Industry
  • Retail Industry
  • Distribution Industry
  • Service Industry
Products
  • Mobile Device Management
  • IoT Device Integration Solutions
  • Field Operation Efficiency Tools

Business System Development

Overview
Develops systems based on customer requirements to support business process optimization.
Competitiveness
Abundant development track record and advanced technical capabilities
Customers
  • Distribution Companies
  • Manufacturing Industry
  • Financial Institutions
  • Small and Medium Enterprises
Products
  • Custom Business Applications
  • Web Systems
  • Mobile Apps

Cloud Operation and Maintenance Services

Overview
Supports stable operation and continuous improvement of cloud systems.
Competitiveness
24-hour support service system
Customers
  • System Using Companies
  • Service Providing Companies
Products
  • Cloud Environment Monitoring
  • Trouble Response
  • System Update Support

Security Solutions

Overview
Deploys services aimed at protecting customer assets through security enhancement.
Competitiveness
Proven track record in rapid introduction of the latest technologies
Customers
  • Small and Medium Enterprises
  • Government Offices
  • Retail Industry
Products
  • IT Security Consulting
  • Cloud Security
  • Threat Countermeasure Services

Digital Marketing Support

Overview
Provides effective marketing measures utilizing customer behavior data.
Competitiveness
Industry-specific know-how and analysis technologies
Customers
  • Distribution Industry
  • Retail Industry
  • Service Industry
Products
  • Customer Data Analysis
  • Sales Promotion Campaign Management
  • Web Promotion

Education and Training Services

Overview
Supports IT talent development for customers to promote DX.
Competitiveness
Practical curriculum based on on-site experience
Customers
  • IT Engineers
  • Corporate Users
Products
  • IT Skills Training
  • Cloud Operation Seminars
  • DX Promotion Education

Partner Solution Sales

Overview
Provides a wide range of solutions through collaboration with other companies' products.
Competitiveness
Extensive partner network
Customers
  • SIers
  • IT Vendors
  • Agency Networks
Products
  • Cloud Services
  • IT Infrastructure Products
  • Business Applications

Regional ICT Promotion Business

Overview
Implements ICT infrastructure development and service provision for regional DX promotion.
Competitiveness
Strong regionally rooted network
Customers
  • Local Governments
  • Regional Companies
  • Educational Institutions
Products
  • IT Infrastructure Development
  • Regional Collaboration Systems
  • Public Service Support

Competitive Advantage

Strengths

  • High customization responsiveness
  • Regionally rooted service provision
  • Business efficiency support via cloud infrastructure
  • Solid financial foundation
  • Comprehensive technical support
  • Diverse business system development capabilities
  • High trust from customers
  • High-specialty IT consulting
  • High repeat rate
  • Flexible responsiveness
  • Stable existing customer base
  • Adaptability to small and medium enterprise needs
  • Abundant DX support track record
  • Focus on talent development
  • Promotion of latest technology adoption

Competitive Advantages

  • Differentiation through services specialized for small and medium distribution industry
  • Sales and technical support system rooted in the region
  • Provision of business efficiency tools utilizing cloud and AI technologies
  • Capable of consistent system provision from orders to operation
  • Trusted implementation track record with numerous mid-sized and small businesses
  • Strength in integration with mobile POS and EDI services
  • Development capabilities and ongoing support flexible to customer needs
  • Secure operation environment emphasizing security measures
  • Strong collaboration with local governments in regional ICT promotion
  • Broad-range solution provision through abundant partnerships
  • Improved customer satisfaction via customer education and training support
  • High-specialty IT consulting services
  • Reduced entry barriers for small and medium enterprises with flexible pricing
  • Maintaining competitiveness through active investment in new technologies
  • Fusion of abundant industry knowledge and latest technologies

Threats

  • Intensifying competition with major IT companies
  • Rapid changes in DX market and delays in technology innovation response
  • Strains on development and support systems due to talent shortage
  • Increasing cyber security risks
  • Tendency for small and medium enterprises to restrain IT investments
  • Decline in profitability due to price competition
  • Increase in new entrants
  • Difficulty in responding to diversifying customer needs
  • Increased compliance costs from strengthened regulations
  • Security concerns with cloud services

Innovations

2024: Launch of AI-Powered Inventory Optimization Service

Overview
Newly launched inventory analysis and optimization tool using AI technology.
Impact
Significant improvement in business efficiency for small and medium distributors

2023: Development of Mobile POS Integrated Cloud System

Overview
Released cloud system compatible with tablet POS.
Impact
Realizes real-time information sharing at sales sites

2022: Introduction of Enhanced Security Cloud Service

Overview
Added new features to enhance security in cloud environments.
Impact
Contributes to risk reduction in customer systems

2021: Launch of DX Support Dedicated Consulting Program

Overview
Began providing DX promotion support services for small and medium enterprises.
Impact
Accelerates customers' digital transformation

2020: Development of Cloud Invoice Issuance System

Overview
New cloud service for invoice management to improve business efficiency.
Impact
Successfully reduced burden on customers' accounting operations

Sustainability

  • Digital education support through collaboration with local communities
  • Paperless promotion aiming to reduce environmental impact
  • Data center operations considering energy conservation
  • CO2 reduction through promotion of remote work
  • Promotion of IT asset recycling