FIXER

Basic Information

Stock Code
5129
Industry
Information and Communications
Category Detail
Systems & Software
Prefecture
Tokyo
Establishment Year
September 2008
Listing Year
October 2022
Official Website
https://www.fixer.co.jp/
TSE Information
TSE Information
Yahoo! Finance
Yahoo! Finance
Other Companies
Sakura Internet, GMO GlobalSign Holdings, TeraSky, Change Holdings, Interfac, Amiya, BoardRUA, ServerWorks, ID Holdings, Japan Business Systems, Slogan, Caster, KSK

Overview

FIXER is a growing company in the information and communications industry founded in 2008, with system development and operation services utilizing the cloud as its mainstay, and is a noteworthy IT company providing digital transformation support.

Current Situation

As of 2024, FIXER is deploying system development and operation services using cloud infrastructure as its main business. Following its listing in 2022, it experienced a temporary performance downturn due to the loss of large-scale projects, recording a final deficit of approximately 1.6 billion yen. It is primarily targeting the financial and government sectors by applying generative AI and cloud technologies, and is more proactive than competitors in introducing cutting-edge technologies. It is also advancing sustainability initiatives, strengthening domestic-only processing of sensitive data, and enhancing information security. Moving forward, it plans to expand new projects such as AI-powered sales support and automated administrative document creation support, aiming for growth in tandem with digital society needs. It positions the rising demand for DX promotion in financial institutions and government as key growth drivers, outlining a strategy for medium- to long-term market share expansion and competitiveness enhancement through technological innovation. Through investments in latest technology development and service expansion to diverse customer segments, performance recovery from 2025 onward and sustainable growth are anticipated.

Trivia

Interesting Facts

  • Early deployment of generative AI-powered document creation support
  • Numerous success stories in DX support for financial institutions
  • Pioneered domestic-only cloud infrastructure within the industry
  • Strength in compatibility with diverse platforms
  • Promoted from Tokyo Mothers to Prime Market despite being a new company
  • Headquartered in Tokyo with extensive track record in the capital region
  • Young average employee age with high technical prowess
  • Holds multiple patents pending for generative AI
  • Direct transactions with numerous financial and government institutions
  • Established specialized team for cloud operations
  • Contributes to IT advancement in local governments
  • Regularly holds AI utilization seminars
  • Focuses on security with advanced authentication technology
  • Actively strengthens partnerships with related companies
  • Adopts flexible work styles to recruit diverse talent

Hidden Connections

  • Built trusted partnerships as key partner in major financial institutions' DX projects
  • Generative AI tools for government adopted by local governments nationwide
  • Deepens technical collaborations with major IT vendors in cloud services market
  • Strengthens technology by hiring numerous engineers from competitors
  • Joint development of next-generation AI platform with related companies
  • Advances industry-academia collaboration projects with local universities for regional IT education support
  • Numerous internal business efficiency projects using generative AI technology
  • Rapidly advanced growth investments through fundraising immediately after listing

Future Outlook

Growth Drivers

  • Expansion of generative AI utilization in business
  • Demand for digital reform in finance and government
  • Ongoing growth in cloud services market
  • Increasing demand for security-related services
  • Talent strengthening through digital human resource development support
  • Advancement of IT modernization in local governments
  • Enhanced compatibility with diverse cloud platforms
  • Improved customization capabilities to meet customer needs
  • Expansion of linked services with 5G and IoT
  • Technological superiority leveraging AI-related patents

Strategic Goals

  • Expand generative AI solution sales to 50% of total
  • Achieve annual sales of 10 billion yen
  • Achieve over 70% energy-saving ratio in domestic data centers
  • Continuous expansion of IT talent development programs
  • Become market leader as DX partner for major financial institutions and local governments
  • Obtain international certification for information security management
  • Maintain customer satisfaction above 90%
  • Expand new technology R&D investment to over 15% of sales
  • Improve employee retention through diverse work styles
  • Strengthen regional closeness through local base expansion

Business Segments

Cloud Infrastructure Services

Overview
Provides end-to-end services from large-scale cloud infrastructure construction to operation and maintenance.
Competitiveness
Maintains a secure cloud operation system completed domestically.
Customers
  • Financial institutions
  • Government agencies
  • Large corporations
  • IT vendors
Products
  • Cloud infrastructure construction
  • IT infrastructure maintenance
  • Data center operations

Generative AI Solutions

Overview
Introduces the latest generative AI technology to support business efficiency and improved customer experience.
Competitiveness
Integration of advanced AI development capabilities and business knowledge.
Customers
  • Financial institutions
  • Local governments
  • Trading companies
  • Large manufacturers
Products
  • AI document creation support tool
  • Sales support AI platform
  • Customer dialogue AI system

System Development Contracting

Overview
Deploys software development services tailored to customer needs.
Competitiveness
Proven track record across diverse industries and flexible development structure.
Customers
  • Manufacturing
  • Distribution
  • IT companies
  • Service industry
Products
  • Business system customization
  • Smartphone app development
  • Cloud migration support

IT Infrastructure Equipment Sales

Overview
Provides sales of various IT equipment and implementation support services.
Competitiveness
Extensive product lineup and technical support system.
Customers
  • Small and medium enterprises
  • IT vendors
Products
  • Servers
  • Network equipment
  • Storage

Security Operation Support

Overview
Ensures customer safety with advanced security monitoring and countermeasures services.
Competitiveness
Specialized security team structure.
Customers
  • Financial institutions
  • Large corporations
Products
  • Security monitoring
  • Intrusion detection system
  • Risk analysis services

Operation and Maintenance Services

Overview
Supports continuous system operations with 24-hour coverage.
Competitiveness
Years of operation experience and rapid response capabilities.
Customers
  • Corporate IT departments
  • Local government IT systems
Products
  • System monitoring
  • Troubleshooting
  • Performance tuning

Competitive Advantage

Strengths

  • High expertise in cloud technology
  • Business efficiency through generative AI utilization
  • Domestic-only security framework
  • Development capabilities adaptable to diverse industries
  • Flexible customization abilities

Competitive Advantages

  • Proven track record in generative AI adoption in finance and government
  • Extensive experience in data center operations technology
  • Over 50 cloud migration projects annually
  • Customer-centric made-to-order service provision
  • Rapid productization of latest AI technologies
  • Robust internal information security management
  • Support for diverse cloud platforms
  • 24/7/365 operation monitoring
  • Organization focused on engineer training
  • Domestic data center-only service provision
  • Broad lineup of IT infrastructure equipment sales
  • Proposal capabilities tailored to customer needs
  • Compliance with unique rules for government agencies
  • Fast cloud service implementation support
  • Maintaining high customer satisfaction

Threats

  • Risk of lost bids due to intensifying competition for large projects
  • Increasing competitive pressure from major cloud providers
  • Rapid market changes from AI technology advancements
  • Sophistication of information security threats
  • IT talent shortage in the labor market
  • Risk of strengthened government regulations
  • Pressure on customers to cut IT budgets
  • Rising costs for new technology adoption
  • Uncertainty in economic outlook
  • Operational risks from reliance on external clouds
  • Impact of natural disasters on data centers
  • Risk of business halt from cyberattacks

Innovations

2024: Development of generative AI-powered administrative document auto-creation tool

Overview
Developed AI software to streamline administrative procedure document creation.
Impact
40% reduction in work time, significant improvement in administrative efficiency

2023: Expansion of sales support AI platform for financial institutions

Overview
Deployed AI system to automate sales interview record creation and analysis.
Impact
15% improvement in sales effectiveness, halving of reporting workload

2022: Construction of domestic-only sensitive data processing cloud infrastructure

Overview
Established cloud capable of managing sensitive data exclusively within Japan.
Impact
Enhanced security, improved customer trust

2021: Advanced 24/7/365 operation monitoring service

Overview
Introduced AI-based failure prediction detection technology to improve monitoring quality.
Impact
20% reduction in failure response time

2020: Development of multi-cloud platform compatible API

Overview
Newly developed integrated management API compatible with AWS, Azure, and GCP.
Impact
Reduced management burden and improved operational efficiency

Sustainability

  • Promotion of energy efficiency in domestic data centers
  • Thorough implementation of electronic contracts and paperless operations
  • Employee IT reskilling and diversity promotion
  • Participation in local IT education support programs
  • Strengthening of information security management framework